iTrade Software

5.00 / 5 (4)

About iTrade


iTrade is a cloud-based field service solution catering to verticals such as air conditioning, contracting, electrical, locksmithing and plumbing. The solution offers a native mobile application for Android and iOS devices. Key features allow users to schedule jobs, automate timesheets, collect digital signatures, manage staff and print job cards.

iTrade enables users to customize quotations with company logos, colors and pictures. The solution allows operators to access GPS stamped job reports and monitor the job completion status of field workers. Businesses can create different sell price categories, change descriptions, as well as restore inventory backups.

iTrade provides integrations with Xero, enabling builders to create and track invoices. The solution lets businesses track the location of field workers in real time. Electricians can automate booking confirmations to be sent to customers or staff via email or text.

iTrade offers services on a monthly subscription basis and provides customer support via email and an online ticketing system.



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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of iTrade

Overall rating

5.00 / 5 stars

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Showing 1-4 of 4 reviews

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March 2019

Maria from Hines Electrical & Security Ltd

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

iTrade - easy to use and has made how things run much simpler

So many benefits - can see the technician job notes etc as soon as he completes each job - and then can obviously email the customer the invoice that day, so long as the supplier invoices have come through (if specific gear was picked up). Can move jobs around quickly if bookings change. Customer job history is all there and easy to find. Quoting system is awesome, can create templates for faster quoting. Supplier invoices get emailed straight into iTrade. Can use the Reports option to send monthly customer service reminder emails...

Pros

Can send customer invoices out immediately, makes job dispatch very quick and easy, very user friendly, can store important customer details specific to them (ie if they have an alarm system)...

Cons

Occasionally when one of our techs is in an out of coverage area his data doesn't seem to come back through the system - doesn't happen often though

March 2019

Mark from Hines Electrcial

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

The Big Review

I love using iTrade as I can get my quotes to my customers within the same day.

Pros

Very easy to navigate around the program & APP, the quoting feature is great and allows me to get my quotes to my customers in record time.

Cons

When invoicing out projects you have to move the box to see the total price.
When creating a task the expiry date should automatically be set to after the event.

March 2019

Jamie from Tonkin

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Tried many, this one works

Pros

Its simple, they all say they are but this one is the easiest I've found.
Its easy to work your way around looks simple but you can dig deeper when you need to.
Does everything we need it to do and it saved us one admin staff.

Cons

No windows mobile app, only Android and iOS

March 2019

Helen from Hines Electrical & Security

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Happy i Trade user

I love i Trade. Its accurate. i Trade makes my life less stressful by helping to organise our trades men out on the road. Everything co ordinates well.

Pros

Ease of use.
Can find my way around the system easily

Cons

Honestly can't think of anything i don't like.