Jobber vs Simpro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.8 / 5
Value for Money
4.3 / 5
3.9 / 5
Customer Support
4.5 / 5
3.9 / 5
Functionality
4.2 / 5
3.9 / 5
Last Review Written
October 3, 2024
September 12, 2024
Pros/Cons
Pros
- Overall great software, great team of customer support...very quick to respond. Very great value and professional looking software for the low cost.
- With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.
- I've tried all of the competition, and there's nothing better in my opinion. The price is right, the team is great and they're local to me, and the system is as easy to use as it is powerful.
Cons
- I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.
- No way to require employees to use them on the job. The leadership of this company is scared to death of competition.
- Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Pros
- We had an awesome chat and he supported me time and time again. We did face difficulties in some parts of the implementation, but rep did an awesome job of feidling my questions and providing answers.
- Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome.
- Clients are thrilled that during a meeting I can pull up Simpro and provide answers to all their questions. I recommend SimPro to anyone who is looking for a user friendly CRM that works.
Cons
- Simpro lied and misled me at the very start to get my business now wont refund me what i have paid now i have cancelled. Now in the hands of my solicitor.
- And slightly blurred pricing on number of licenses will be charged at what point.
- The forms are utterly inflexible and customer support is absolutely terrible.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
267 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
