Jobber vs Honeywell Forge Visitor Management
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.3 / 5
4.2 / 5
Customer Support
4.5 / 5
4.4 / 5
Functionality
4.2 / 5
4.1 / 5
Last Review Written
September 18, 2024
December 21, 2023
Pros/Cons
Pros
- Overall great software, great team of customer support...very quick to respond. Very great value and professional looking software for the low cost.
- With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.
- Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.
Cons
- I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.
- No way to require employees to use them on the job. The leadership of this company is scared to death of competition.
- Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Pros
- Love the ease of use of this software, customer service assistance is amazing, very helpful and any issues are dealt with and rectified immediately. Presentations are easily uploaded for use.
- Consultants have been helpful and friendly, The application appears to have good functionality and have not had any downtime or issues experienced to-date.
- It's really helpful that the sign-in process is very self-explanatory so I don't have to spend time explaining to those who are not tech-savvy. I also loved how easy it was to set up.
Cons
- I have wasted too much time trying to get it working correctly and trying to trouble shoot issues we are having.
- Lag from users check in and check out doesn't refresh for about 15 minutes. The directory sucks too.
- Sometimes it would not work properly when signing out. I also clicked on the wrong person once when signing in and there appears to be no option to change or amend this.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
246 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
