--- title: "Joblogic Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Joblogic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Joblogic is a good fit for you!" source_url: "https://www.softwareadvice.com/field-service/joblogic-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / [Joblogic](https://www.softwareadvice.com/field-service/joblogic-profile/) / Joblogic Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/field-service/joblogic-profile/) Reviews [Alternatives](https://www.softwareadvice.com/field-service/joblogic-profile/alternatives/) # Joblogic User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 60 reviews (58%) - 4 stars: 31 reviews (30%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 8 reviews (8%) ### Most mentioned pros - Real-time sync between field techs and our backend works reliably enough, and their REST endpoints let us pull data into our own dashboards without too much of a headache. - It is a practical and reliable platform that helps streamline field service management and keeps job-related information organized. - Job scheduling, maintenance tracking and time logging are all in one place, which saves a lot of back and forth. Once you get comfortable with how it works, it is genuinely useful for day to day operations. ### Most mentioned cons - I’ve had to build a bunch of workarounds because we keep hitting quotas during batch operations. - API rate limits are just way too restrictive for our automation needs. - The cost can be on the higher side for smaller businesses, which might limit its accessibility for startups or companies with limited budgets. ## Joblogic customer reviews Showing reviews 1-25 of 103 (page 1). ### If I can give a minus I would - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered If minus stars were an option, that’s what I’d choose. Lots of promises from the sales team, very little actually delivered. The system is slow, clunky, and honestly — I’ve seen better from AI-built apps. After-sales care was laughable. Three months to respond to issues. When I told them I wanted out, they sorted a few things and expected me to stay locked in for another 6 months with software that’s still not up to scratch. Definitely not suitable for a business with 10 engineers on the road. My honest advice: keep looking — plenty of better #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Very little to be Honest over sold by sales man and under delivered in reality. Software is clunky and slow and he app terrible #### Cons Customer service is “ we will reply as and when we can be bothered and ignore all together some times “ --- ### It’s decent for field ops, but the API limitations are a real pain. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It handles the core scheduling and dispatch work we needed, which is the main thing. It's not exactly the most developer-friendly platform I’ve integrated with, but for field service operations, it gets the job done. I wouldn't pick it if we were starting from scratch today, but at our size, migrating off it just isn't worth the hassle right now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The job scheduling logic is solid, and the mobile app doesn't crash all the time like some of the other options we tested. Real-time sync between field techs and our backend works reliably enough, and their REST endpoints let us pull data into our own dashboards without too much of a headache. For a small team, the deployment was pretty straightforward, we got it running in a day without needing any extra support staff on hand. #### Cons API rate limits are just way too restrictive for our automation needs. I’ve had to build a bunch of workarounds because we keep hitting quotas during batch operations. The documentation feels pretty outdated in spots, too, especially when you’re trying to figure out the webhook implementations. Honestly, the UI looks pretty dated. Some workflows just take way more clicks than they should, and I really expected better developer tooling for what we're paying. #### Vendor response Hi Yusuf, Thank you for the detailed review! Really pleased to hear that the scheduling, real-time sync and deployment have all been working well for your team. We're glad Joblogic has been a reliable solution for your field service operations. If you ever need anything, we're here. Best regards, The Joblogic Team Replied October 2026 --- ### Reviewing job logic - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Joblogic was positive. It is a practical and reliable platform that helps streamline field service management and keeps job-related information organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to use and provides useful tools for managing jobs, scheduling, customer information, and field service operations. It helps keep everything organized and improves communication between office and field teams. #### Cons Some features can take time to learn, and certain areas could be more customizable. The interface can also feel a little busy when managing a large number of jobs. #### Vendor response Hi Bhawna, Thank you for the great review! Really pleased to hear that Joblogic has helped keep your operations organised and improved communication between your office and field teams. We look forward to continuing to support you. Best regards, The Joblogic Team Replied October 2026 --- ### Reliable Field Service Management with Strong Features and Minor Learning Curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Joblogic has been a valuable tool for managing field service operations. Despite minor issues, its robust features and user-friendly design have enhanced our productivity and service delivery. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate Joblogic’s comprehensive maintenance management features and its ease of use, which streamline field operations effectively. #### Cons While Joblogic offers many useful features, the platform sometimes experiences occasional bugs that can interrupt workflow. Additionally, some advanced features have a steep learning curve, requiring extra time and training for new users. The mobile app, though functional, could benefit from improved stability and faster performance. Customization options are somewhat limited, which may restrict adapting the system to very specific business needs. Overall, these issues can cause minor frustrations but do not overshadow the platform’s overall value. #### Vendor response Hi Nasrullah, Thank you for the honest and thoughtful review. We're glad to hear Joblogic has made a positive impact on your field service operations. Your feedback around the mobile app, learning curve, and customisation options is duly noted and will be passed on to the relevant teams. If there's anything we can help with in the meantime, please don't hesitate to get in touch. Best regards, The Joblogic Team Replied May 2026 --- ### Good software, but takes time to get used to - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We started using Joblogic a few months ago and it covers a lot of ground. Job scheduling, maintenance management and time tracking are all handled in one place, which is really convenient. The first few weeks were a bit rough. There is a lot to learn and it is not always obvious how things connect. But once you get past that, the software does what it promises. It has helped us stay more organised and on top of ongoing jobs. For the price, it is a fair tool for any team that deals with field service or maintenance work regularly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We have been using Joblogic for a few months now and it has brought everything under one roof. Job scheduling, maintenance tracking and time logging are all in one place, which saves a lot of back and forth. Once you get comfortable with how it works, it is genuinely useful for day to day operations. The value for money is decent too, especially for a team that needs to manage jobs and track time regularly. #### Cons The learning curve is quite steep at the start. It takes a while to figure out where everything is and how the different parts connect. New users will likely need some time before they feel confident using it properly. A more guided setup or better onboarding would make a big difference for anyone coming in fresh. #### Vendor response Hi Shyam, Thank you for your detailed feedback. We’re delighted to hear that Joblogic has helped bring your scheduling, maintenance, and time tracking into one place, making day-to-day operations more efficient. It’s great to know you’re seeing the value once getting familiar with the system. We also appreciate your honest comments regarding the learning curve. We understand that getting started can take some time, and we’re continuously working on improving our onboarding experience to make this process smoother for new users. If there’s anything we can assist you with, please don’t hesitate to get in touch. Best regards, The Joblogic Team Replied April 2026 --- ### Good tool for staying on - Overall rating: 4/5 - Reviewer: Jesse M. - Industry: Building Materials - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling and dispatch features are pretty solid. It's easy to see where everyone is and assign new jobs quickly, which saves us a ton of time daily. Our field techs really like the mobile app for updating job statuses and adding notes right from the site. #### Cons The reporting module took a bit to figure out, it's not super intuitive at first glance. Building custom reports can be kind of annoying, and I often have to export data to Excel to get what I really need. Not a huge deal, but could be smoother. #### Vendor response Hi Jesse, Thank you for your detailed feedback. We’re delighted to hear that the scheduling and dispatch features are helping your team stay organised and save time day to day. It’s also great to know your field technicians are finding the mobile app useful for updating job statuses and adding notes on site. We appreciate your honest comments regarding the reporting module. We understand it can take some time to get familiar with, and we’re continuously working on improving its usability to make building custom reports more intuitive. If there’s anything we can assist you with, or if you’d like support in getting more out of reporting, please don’t hesitate to get in touch. Best regards, The Joblogic Team Replied April 2026 --- ### Powerful Field Service Management with Some Rough Edges - Overall rating: 5/5 - Reviewer: Devesh S. - Industry: Entertainment - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, using Joblogic feels like working with a feature-rich field service management platform that’s very strong in core operations but has a few usability and performance quirks All-in-One Field Service Solution – Manages scheduling, dispatching, job tracking, asset management, invoicing, and reporting in one platform. Mobile Access – Technicians can access job details, asset histories, and compliance checklists on site #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reporting & Data Insights Centralised data storage and reporting tools help businesses analyse performance, monitor KPIs, and make more informed decisions. Strong Customer Reviews on Support & Transition Many users report that after the learning curve, the software is a significant improvement over previous systems, and they found the support team responsive during onboarding Value for Money & Ease of Use (Overall Rating) Independent review platforms show high overall ratings for ease of use, support, and functionality, which users appreciate. #### Cons Weak Mobile App Experience The mobile app is seen as limited in capability compared to the desktop version. Many engineers can’t do full tasks on it, and it can lag or struggle with uploads in low‑signal areas Technical Issues Like Slow Uploads & Crashes Users report slow picture uploads and occasional crashes that can result in lost data and wasted time Feature Limitations / Extra‑Cost Add‑Ons Some features that users expected to be standard (like automated email reminders) are instead behind extra‑cost add‑ons or not included by default. #### Vendor response Hi Devesh, Thank you for taking the time to share your detailed review. We’re pleased to hear that you’ve found Joblogic to be a feature-rich and valuable platform, particularly when it comes to reporting, data insights, and supporting your core operations. It’s great to know that the centralised system and onboarding support have helped make the transition smoother for your team. Thank you again for sharing your experience and highlighting both the strengths and areas for improvement. Your feedback plays an important role in helping us enhance Joblogic for all users. Best regards, The Joblogic Team Replied April 2026 --- ### Give it a try - Overall rating: 5/5 - Reviewer: 🎀Ashley🎀 �. - Industry: Publishing - Company size: Self-Employed - Product usage: a free trial · weekly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It has been interesting amd something I will be using in the future just not know. The Ui was great and software easy tk use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It was easy to understand I was able to get on board and scaling my nramf fast with customer approach #### Cons A little pricey for me, nibut I'm only one user but maybe not so bad for teams and other buisness that are have more #### Vendor response Hi Ashley, Thank you for taking the time to share your review. We are delighted to hear that you found Joblogic clear and easy to get started with during your trial. It’s great to know the interface made a strong impression and that the system supported you as you worked on scaling your business. We also appreciate your honest feedback regarding pricing. We understand that as a solo user, cost plays an important role in decision-making, and insights like yours are valuable as we continue to evolve our offering for businesses of all sizes. Thank you again for sharing your experience. Whenever the time feels right, we would be pleased to support you further. Best regards, The Joblogic Team Replied February 2026 --- ### Joblogic Increasing Productivity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Joblogic is a powerful tool for field service businesses looking to move away from chaotic, paper-based methods. It creates a more efficient, transparent, and profitable operation by placing the entire job lifecycle at your fingertips. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Joblogic has increased productivity by reducing admin time for schedulers and engineers. It has also improved cash flow for faster invoicing via integrated systems and on-site digital signing. It has a User-friendly interface and it is amazing for time tracking. #### Cons The software delivers substantial long-term benefits, but businesses should be prepared for a considered implementation phase and should budget for training to ensure a smooth transition and maximize their return on investment. #### Vendor response Hi Julie, Thanks so much for taking the time to share your review and for the great 9/10 rating. We are really pleased to hear that Joblogic has increased productivity by reducing admin time for schedulers and engineers, and that it has helped improve cash flow through faster invoicing, integrated systems, and on-site digital signing. It is also great to know you have found the interface user-friendly and that time tracking has been particularly valuable. We also appreciate your feedback regarding implementation and training. A structured rollout and the right level of training are important to ensure a smooth transition and maximise long-term value. Thank you again for recommending Joblogic and for sharing your experience. If you have any further questions or feedback, please do not hesitate to get in touch. Best regards, The Joblogic Team Replied January 2026 --- ### The Perfect Tool to Centralize Our Workflow - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Users appreciate the system's ability to connect back-office staff, mobile field teams, and customers in a single, cloud-based platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Strong Asset Management: Excellent for tracking service history and planned preventative maintenance (PPM) for physical equipment. #### Cons Engineers using the mobile app frequently report issues withand extreme difficulty uploading photos in areas with low signal or weak Wi-Fi. #### Vendor response Hi Chris, Thanks so much for taking the time to share your review and for the fantastic 10/10 rating. We’re really pleased to hear that Joblogic has helped centralise your workflow and that you’re finding the asset management features particularly valuable for tracking service history and planned preventative maintenance. It’s great to know the platform is supporting collaboration between back-office teams, field engineers, and customers. We also appreciate your honest feedback regarding photo uploads on the mobile app in low-signal areas. This is something our product team is actively aware of, and feedback like yours is invaluable as we continue to improve performance and reliability for engineers working in the field. If you have any further questions or would like to share more feedback as you continue using Joblogic, please don’t hesitate to get in touch. Best regards, The Joblogic Team Replied January 2026 --- ### Joblogic review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Joblogic is neutral. As a user, i liked it being simple, however issues with picture uploads and program crashing resulting in lots of time wasted, adds to the negative side of experience. As a result, our new company management decided to switch to a different software for our daily job logging and reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is great that this software is set up in a very user friendly way. It was easy to start using it, as it was functioning in a simple and easy way. There was no need to look through user manuals. #### Cons The most problematic thing was very slow picture upload. It was taking ages to upload images, especially if wifi signal wasn't very srong. To get images uploaded using mobile data was close to impossible. Another frustrating thing was program crashing and loosing all the entered details on the report. Entering all the details repeatedly can waste quite a lot of time. #### Vendor response Hi Sigitas, Thank you for your review and for using Joblogic. We are pleased to hear you found the system straightforward and easy to use from the very start. We are sorry for the inconvenience you experienced with image uploads and stability. We take this feedback seriously and continue to work on improving system performance, including in environments with weaker network connections. Our team is always available to help customers optimise their setup and we would have been happy to work with you on this. Best regards, The Joblogic Team Replied August 2025 --- ### Absolutely Frustrating Experience – Avoid This Company at All Costs - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons Our experience with this system has been nothing short of a nightmare. We were sold a platform that was supposedly "perfect" for our pest control business, with promises that it would handle all our operational needs. What we got instead was a clunky, confusing interface that's nearly impossible to navigate, and a support team that clearly doesn’t understand their own product. We’ve spent countless hours—literally days—trying to get the system to perform basic tasks we were explicitly told it could handle. After finally reaching out for help, we were met with vague, unhelpful responses that showed the customer service team either didn’t understand our questions or simply didn’t care. Even worse, once it became clear the system couldn't do what we needed, they refused to offer a refund which is over £1000 The software is unusable for our business, and the time and money we’ve lost is incredibly frustrating. Do yourself a favor and steer well clear of this company. They overpromise, underdeliver, and wash their hands of any responsibility when their system fails to perform. #### Vendor response Hi Abbie, We are sorry to hear that your experience with Joblogic has been disappointing. Our aim is always to give clear information about what the system can do and to provide helpful support throughout. We regret if you feel this was not the case. We understand how important it is for software to meet your operational needs and we are sorry that you found it difficult to use. Your comments have been shared with our management team so we can review how we communicate and support our customers in future. If you are open to it we would welcome the chance to speak with you directly to better understand the challenges you faced and explore if there is any way we can assist. Best regards, The Joblogic Team Replied August 2025 --- ### Misleading sales team, expensive and not up to the task. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We signed up with Joblogic based on a sales demonstration that clearly led us to believe the system could manage CIS internally. At no point were we told that core CIS functions would rely entirely on external accounting software like Xero—software we do not have access to. Once we discovered this post-purchase, we immediately raised concerns, but after nearly a month of back-and-forth, Joblogic failed to offer a workable solution. To make matters worse, features that were presented as standard—such as automated email reminders—turned out to be hidden behind extra-cost “Marketplace” add-ons, which was never disclosed during onboarding or sales. Despite our clear communication and good faith attempts to resolve the issue, Joblogic refused to cancel the agreement or offer a refund, even though the system provided zero usable value to our business. We had no choice but to cancel the direct debit and begin preparing legal action. I would strongly caution other businesses to get everything in writing before signing, and to be wary of vague promises made during the demo process. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros On the sales demon we liked what we were sold, but it turned out it was nothing like that. #### Cons Complicated software, lacking basic functionalities, have to pay extra for features that other software have on default. #### Vendor response Hi Merdin, Thank you for your feedback. We’re sorry to hear of your concerns. However, we want to clarify that throughout the sales and onboarding process, we were transparent about CIS functionality being supported via Xero. You mentioned Xero was your accounting package, and our demos and guidance reflected that. In the final demo, we clearly stated that CIS would operate through Xero, and we provided a workable solution with the necessary reporting. When you raised concerns, we responded by revisiting demo materials, reviewing the contract, and offering further support to ensure the system met your needs. We regret that we could not reach a resolution. As the account remains in arrears, the matter has moved to formal proceedings. We remain committed to clear communication and supporting our clients with transparency and fairness. – The Joblogic Team Replied May 2025 --- ### Joblogic Reviewd - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Program Development - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Joblogic has been positive. It provides a solid platform for managing jobs efficiently, although it may require some time to fully adapt to its features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked that Joblogic streamlines job management and offers a comprehensive solution for scheduling, tracking, and managing work orders. #### Cons One downside is that the interface can feel a bit overwhelming at first, with a lot of details to learn. #### Vendor response Hello Davi, Thank you for your wonderful feedback. We’re pleased to hear that Joblogic has helped streamline job management and provided a comprehensive solution for scheduling, tracking, and managing work orders. Delivering an efficient and reliable platform is something we strive for. Our team is always working on making the system as intuitive as possible, and we also offer training and support to help users get up to speed quickly. We truly appreciate your support and are glad to hear you have had a positive experience overall. If there is anything we can do to assist further, please do not hesitate to reach out. Best regards, The Joblogic Team Replied February 2025 --- ### Job Logic Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: a free trial · weekly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Joblogic has been positive. It has significantly improved efficiency in our operations, and with a few tweaks to the mobile experience, it could become an even more invaluable tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how Joblogic streamlines our job management and scheduling processes, making it easy to track tasks and maintain smooth communication across teams #### Cons One area for improvement would be enhancing the mobile app's functionality, as it sometimes lacks responsiveness when updating job details #### Vendor response Hello Zakaria, Thank you for your valuable feedback. We’re delighted to hear that Joblogic has helped streamline your job management and scheduling processes, making task tracking and team communication more efficient. Delivering a solution that enhances operational efficiency is something we take great pride in. We appreciate your comments regarding the mobile app’s functionality. Optimising performance and responsiveness is a key focus for us, and we are continuously working on improvements to enhance the user experience. It’s great to know that Joblogic has already had a positive impact on your operations. If you have any specific suggestions or further feedback, please feel free to reach out. We’re always here to help and improve. Best regards, The Joblogic Team Replied February 2025 --- ### Joblogic honest review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience was great I would say it would compete with about any of the other products for the industries. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It enhances paperless operations and supports large amounts of data Ease of access to information for Customers Movement of job details and data are easily provided #### Cons The filtration and automation options need little improvements Options to open more than one screen at a time could be considered Restrictions are usually placed on users that do not accept improvement suggestions --- ### good service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered feel good and better....nice work, confident in using #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros great company, good job, using your system confident #### Cons fail to keep sales promise in managing to get the programming --- ### JobLogic: Summary - Overall rating: 5/5 - Reviewer: Nicholas T. - Industry: Import and Export - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, it was good and it made our lives easier with what we did. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It was great and super easy to use, very user friendly! #### Cons It was tough to implement, and we had a hard time adapting. --- ### Protean - Solid, reliable & dependable after 6 years of using it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Machinery - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We supply and service commercial and industrial cleaning machines and we use Protean for: Job management Stock management Order management, Machine fleet management, Maintenance contract management Hire contract management The job and stock management modules have absolutely transformed our business. It has automated so many processes within our company, helping us provide a better service to our clients and improve operational efficiencies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - The engineer interface is simple and straight forward to use which was one of the key reasons we went with Protean. - The ability to bulk import and amend data was very important to us and Protean handles this very well. - Technical support is very good, they seem to have an efficient team there. - The client portal is particularly useful, clients being able to log in online to get live updates on jobs. - Automatic job reports being sent to our clients on job completion are very well received, also saving us a great deal of time needing to provide those update. - History of clients, jobs, parts fitted, etc is easily accessible -The most important feature for us is how reliable the software has been. Protean has been really solid for us with zero downtime in almost 6 years! The data always add up too which is of course vital. #### Cons It could do with some additional user access rights options, being able to restrict certain users from amending parts of the system. I understand this is currently being developed. We also don't use the CRM side of the software as this didn't match our needs, granted this was a number of years ago so it may have been updated. --- ### Skyrise Lifts - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Machinery - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nothing to moan about as of yet. Bit slow with some reply's but nothing to bad #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Quotes, and deployment of staff. PPM are also very good #### Cons Sometimes we need a new feature when talking to support they say it can't be done but when we talk to are account manger they tend to find away --- ### Protean has transformed how we operate and do business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Much quicker to issue jobs, get them done, get the info, quote for repairs and invoice on the completion. Complete traceability of events, no lost emails or 'who's dealing with this' scenarios. The engineers can take photos on their phone and send them straight to the office via Protean to ensure we quote for and order the correct replacement part. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All relevant modules in one place with live data and analysis using the Protean Intelligence feature. No need for additional spreadsheets to support it, it's all here in one package. Excellent telephone and email customer support with webinars, videos, and online help also available. Easy to use app which isn't web based so doesn't rely on network connection for continued usage Regular software updates. Protean are receptive to enhancement requests for future updates to their software. #### Cons Enhancement requests can take a while to implement, but any bugs found are usually ironed out quickly. Bespoke reports or specific software changes can be quite costly. Learning curve can be steep for new software users due to power of software (it doesn't hold your hand through processes), but classroom training is available in Coventry. --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The service, the tech and support teams are awesome, they are always on hand, 24 hours a day to support. Every single one of them goes above and beyond. #### Cons Cost, integration with accounting software (more down to QB limitations and not the fault of JL)Would really like the ability to transfer the JL INV number to QB and not have to search the statement message --- ### Excellent product. excellent service. Highly recommended - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent brilliant. one hundred percent satisfied #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. The sheer quality of the product. #### Cons Nothing Nothing. This product is brilliant --- ### Long term relationship with joblogic - always had great service! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Allows us to provide our customers with smart reporting that competitors may not be able to produce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system allows us to carry out all our business functions, without needing any others internally to tie into it. Very simple to use and training employees is a fairly quick process. #### Cons The system can be too reliant on human input. Would like to see a few more automated features throughout. #### Vendor response Hi James, Thanks for the great review! Always to good to hear feedback from one of our long standing customers. Its good to see that the new staff can be trained quickly, in house, which is what we always aim to be the case with any new feature. The automated features are on the horizon for you in the future and we will be in touch to discuss them with you. Regards Joblogic Team Replied March 2018 --- ### Protean is core to our operations and their support is excellent. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · daily - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Protean is very user friendly and intuitive for the users. New users find it very easy to work with and can quickly get a grasp of the basics. The support we get from Protean is very good, the help desk team are very responsive and can usually resolve any issues very quickly. The engineer PDA's are simple and clear to use and we are looking forward to the improvments in the planner board. Protean are evolving their product and listen to our feedback positively. #### Cons At times we find that the reporting is a bit clunky, but we are told this will be resolved when we upgrade. --- Joblogic Reviews, Pros and Cons - 2026 Software Advice