We like using e-signatures without having to pay extra.

Setting up some of the templates and macros is cumbersome.

I've had a wonderful experience with the software and support when needed. JobProgress is doing a wonderful job.

I like the User interface and the ability to enter in data and some of the customization.

There is a lot and utilizing the features the best way possible.

It has been fine, not excellent. We have had major issues with the email portion and have spoken to support about it way too many times

It was the best on the market at the time we enrolled

It has so many flaws -the email load chain is obnoxious, emails get lost or never received, there are too many steps to do simple tasks, the custom contracts are not readable to the finance portion, estimates can not be converted to contracts, the calendar has never synced properly, it’s hard to access closed jobs if archived, pictures take forever to load through the app, there are too many options on the system that don’t pertain to our industry (pool business)

So far things have been very good. [SENSITIVE CONTENT HIDDEN] is usually pretty good about responding quickly. This program overall has made my life in the office much simpler.

Being able to quickly generate an estimate to a proposal is very helpful in our office. I like the act that the photos are easily accessible. Our customers RAVE about the customer webpage and how easy it is to sign the documents and it makes my life SO much easier to see who has accepted and who has not. The scheduling is very simple and convenient for myself in the office and for the tech in the field. They can easily see their schedules and know where they need to be. Being able send the invoices and to add the payments to the financials page and they go directly to QBO is probably my favorite feature of this program.

I wish i was able to search jobs by the invoice number, the way our company is set up it would make things much simpler. We have been asking to get a scope form created that we can generate directly to an invoice like what you have for the roofers who use the program.

I first started using JobProgress over a year ago. I had been seeking a CRM for trade specific industries and even spoke to all the big companies at the World of Concrete. Not one of them was able to give me what I was looking for. Ease of use, document management, complete financials, thorough reporting, customer, employee and contractor engagement. All of my divisions in my company are broken down and maintained through JobProgress and so, so much more. Other companies have those options but they weren't geared to a company of my size which meant when I needed a bug addressed or a rep to explain how to use my software I couldn't get anywhere! The crew at JobProgress care that their software is an extension of my company and I feel they are an extension of my team!! My suggestions are taken seriously and I often see them implemented in their many updates and new feature releases.

Flexibility to improvements and suggestions. Constant upgrades and new features. Robust reporting and data gathering.

Some growing pains along the way but not much to currently complain about.