Just to repeat my above comments really, it's been really useful and vital for me and great value for money.

Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.

On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.

Great asset in my wedding photography company - perfect for client-submitted inquiry forms, vendor contact sheets, itineraries, and more.

I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.

The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms.

I really have loved how the ease and flexibility with which Jotform allows one to capture information.

It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

Said it would handle the tasks needed. It was easy to sign up and they were great at refunding immediately.

I like that the forms are easy to build and revise. Also, easy access to responses and the ability to download is a lifesaver.

This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.

Customer service is great, and it helped me save tons of time on building forms. My client is happy because the design looks great.

The only problem I have with this program is that uploading images into the document for submission is not always smooth.

When I was stuck at work with a database that was just terrible, I instead got jotform.

JotForm is easy to use and  has a beautiful dashboard to help  you track your form's performance.

I do not remember having anything I disliked about this software.

This is a generally good and sometimes great form building software.

We had an issue with tracking Facebook conversions with JotForm, but I cannot think of any other dislikes.

Very good product, very interesting for a non-profit organization like ours. Easy to use, most of the problems are solved by helpdesk.

Found it to be quite fast to use and reliable. Not sure it's the best solution in market but was easy enough for the couple projects I used Jotform for.

I am very happy with the few forms we have gotten to share with our parish or parishioners.

They also allow it's users to upload their own company logos which is super nice.

What I really liked the most about JotForm was how easy it was to build a form. The interface was user friendly.

That tells me that Google algorithms respects their business website. Great product and I recommend it to everyone.

Easy to use, also integrates with whole bunch of other applications like Zoho CRM which is great.

What I like most about this software is that it is easy and fast to create a very attractive looking form.

Using it since the very early days, and I ve seen how it grew over the years. Multifunctional, great customer service, ability to code yourself if needed (and they provide help with that).

It can integrate in many other platforms like WordPress. One of the best part of JotForm is it allow me to completely customized the form according to my theme.

I think that JotForm is a cost effective way to integrate easy signup into our website.

The value for money is very friendly. It has so many great features that I love especially the conditional logics.

I am very pleased with the affordability and ease of this website. I got exactly what I needed.

Great and it just keeps getting better with all of their new integrations that they roll out with every weeks.

I got impressed by the support: very efficient, swift answers, kind people.

Not being a paying customer apparently carries a risk at JotForm???  Really unhappy - disgusted.

It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

Warranty companies that we contract with and we can neatly arrange their locations and jobs for ease of access.

Great value for the money. Smart Service makes running my business much easier and I highly recommend it to anyone in the service business.

Pathetic management and very greedy sales people.

Smart service is awesome. Easy to use and good value for the money you pay.

The ability to upload and store images of customers equipment has been invaluable for insurance claims and warranty coverage and keeping track of model and serial numbers.

I like that it’s mobile friendly and integrates well with QuickBooks.

This is time consuming and causes errors if the new job is not scheduled as recurring.

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

It is fairly user friendly. I do like the posting and dispatch screens.

Once you get the hang of it, it's pretty intuitive and easy to use.

It doesn't seem to back up what is done after you post a job. You then have vague information available.

The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect.

Saving us paper and stress with perfect integration with Quickbooks. Thanks for this great product.

Easy to use and the service is awesome. Any time I need help you are there and always polite.

We use it for scheduling field techs for service calls. Great features, but the designers need to work on the reliability of the program.

Its a good basic software for scheduling and data-basing but need many fixes to be up to speed with competitors.

While it took us about 45 days to fully integrate the software and maybe 60 days to feel like we were maximizing our investment I would say that this software was a great investment.

Overall the product is solid and the Support team is extremely helpful.

Great program for service industry. Customer service is always helpful.

It is extremely easy to use. It is evident that quite a bit of thought went into the design of the software, because the features are useful and informative.

Outstanding Software with Outstanding Customer Support.

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.

Many positive features, photo capturing, signatures, notes. I enjoy the monthly webinars that provide/reap new and old features of the product.

The only other bad thing is that it has to work with Quickbooks, which is an atrocious company to have to do business with.

This software and the I-fleet version are great to use. The program is simple to learn, and a great tool for dispatching and tracking technicians time, parts/materials and notes.

Was easy to use I enjoyed working with it. I always had way to keep my accounts scheduled.

Has been fine, had to find a few go arounds for scheduling. I do wish we could get quicker response times when needed.

Scheduling and the ability for the work order to convert to invoice in Quick books.

US Dollar

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.


Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.

Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.

LongDescription

Skip Logic

Access Controls/Permissions

HIPAA Compliant

Digital Signature

SSL Security

Electronic Signature

Project Planning/Scheduling

Approval Process Control

Conditional Logic

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Full Text Search

Data Import/Export

Offline Access

Process/Workflow Automation

File Storage

Data Retrieval

Annotations

Encryption

Convert to PDF

Question Branching

Social Media Integration

Forms Management

PCI Compliance

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Autofill

Reporting & Statistics

Reminders

Customizable Templates

Web Forms

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Customizable Forms

Forms Creation & Design

Drag & Drop

Archiving & Retention

Third-Party Integrations

Survey Builder

Watermarking

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

Merge/Append Files

Data Verification

Data Storage Management

Faculty/Staff Management

Student Information/Records

Communication Management

Template Management

Content Publishing Options

For Healthcare

Student Management

Data Security

Authentication

Reporting/Project Tracking

Higher Education

Learning Management

Task Management

Document Management

Admissions Management

Skills Assessment

Attendance Tracking

Registration Management

Calendar Management

Scheduling

Online Payments

Fundraising Management

K-12

Single Sign On

Contact Management

Status Tracking

Customizable Reports

Document Storage

Activity Tracking

Contract/License Management

Task Scheduling

Invoice Management

Customer Database

Job Management

Mobile Access

Inventory Tracking

Real-Time Data

Historical Reporting

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Estimating

Work Order Management

Job Scheduling

Billing & Invoicing

Accounting Integration

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. 

Bronze - $24/month
Silver - $29/month
Gold - $79/month

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jotform

The Smart Service mobile app syncs with QuickBooks, allowing users to create and manage customer accounts, schedules, and invoices.  In addition, the mobile Smart Service system expands QuickBooks with work order management, routing, time tracking, inventory, estimates, digital forms, workforce tracking, service histories, and many other easy-to-use features.

Employee Management

Purchase Order Management

Work Order Creation

Payment Processing

For Locksmiths

Time Tracking

Document Imaging

Equipment Management

Smart Service is available for a one time price of $1,599.99. Additional users and mobile users are available at a discounted rate.

Jotform vs Smart Service

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