It also integrates with other apps which is very useful and the customer service is very fast, attentive and impressive. They are always there for you in the chat that is integrated.

Initial willingness of team to accept feedback and improve software.

It offers more than the competitors, specifically around customization. Typically, if you want to do something there's a way to do it.

It was easy to use and good for leads and pricing things out with quotes.

Not being able to pay through the platform is a bit annoying.

This is an awesome product that is integrated with an awesome credit card processor (Stripe) and I am so happy with both.

Functionality , ease of use,  and the professional look.

I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades.

We pay so much for this software and it does not work.

I also like that we can send confirmation emails and reminders to our clients. We can also see how many sales we did in a certain month.

I would still be hating life working in a tiny cubicle at a job I hate if it weren't for Launch27.

And for this reason I hesitate recommending this product to others.

I need to speak to someone. Setup is very difficult.

The advantage of having a booking form on our site with the ability to create discount codes, referral programs with other customers and the self service feature is excellent.

Beautiful booking forms, ease of use, awesome community, great customer service, and easily customizable.

What I like most about Launch27 is the capability to use its online form on my website so that clients can book their services online.

It's very user friendly and can be navigated very easily without experience. I'm still learning the nuances as I progress but I'm very happy thus far.

Changes without heads up that literally reset day, massive disruption to cleaners and clients. Unnecessary data corruption.

Frustrating  the repairs and down time never stops.

The things that I like the best about L27 is the customer service. I love the ease of access.

It would've been an amazing service if we could just get through the setup.

Overall it has been positive. At this point, it is being used to build customer history for each visit.

The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.

This is the best app I have tested for my business a big hard to understand at first but it is great to utilize if you have a great booming business.

Easy to use, can track customer information, jobs, repeating jobs, and estimates.

I like the fact the service fusion integrates well with the mobile app allowing me to make changes on my phone as well and my computer.

The system itself has already met my expectations and then some. As I'm learning more about the capabilities of the program I'm even more excited to continue using it.

Integrates with other software like quickbooks and the new flat rate seamlessly.

So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please.

But what if that part happens to be on another techs truck. Too bad I have to use that exact one.

We're still learning more great features every day and experimenting. Love how they are constantly adding new features and easy explanations of how to use them.

We have really enjoyed service fusion so fair and are excited to continue the use.

It is hard to say what we like most about Service Fusion because all the parts work together to help our business function at it's best. Maybe the customer support.

Cost was really good for the quality of the solution.

First off the best customer support you can get. Its easy to use, SF is always looking for upgrades and making it more functional for their customers.

With Service Fusion I found a great mix of everything I needed. It is easy to use, and any issues I run into are quickly solved with their awesome customer service.

We had gone through two programs that were not providing us with the Quickbooks relationship we needed as well as the ease of use and service dispatching.

I can’t tell it to ignore that and place an order for another one for my truck. So I’ve now messed with another techs inventory and he doesn’t even know.

Please be aware that our experience with their customer support has been terrible. The program is buggy and Developers are slow to fix problems.

Our experience with this company has been very poor. Our Company has been using Service Fusion for over a year.

US Dollar

Join thousands of growing cleaning companies who use Launch27’s appointment scheduling software. Get more cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, and scale their maid service businesses. Game-changing appointment scheduling software maximizing efficiency and profitability for housecleaning businesses.

Everything you need to create happy customers.


LongDescription

Employee Management

Dispatch Management

Credit Card Processing

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Scheduling

Data Import/Export

Multi-Location

Booking Management

Email Marketing

Mobile Access

Real Time Data

Routing

Client Portal

Email Reminders

Service History

Alerts/Notifications

Online Booking

Reminders

Automated Scheduling

Estimating

Availability Management

Work Order Management

Calendar Sync

Job Scheduling

Billing & Invoicing

Discount Management

Ratings/Reviews

Customizable Branding

Customizable Forms

Appointment Management

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Web browser (OS agnostic)

14-day free trial, no credit card required.

Base: $59/month

Pro: $125/month

Plus: $299/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Launch27

Live Online

Webinars

Documentation

Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone solutions, GPS fleet tracking, credit card processing and mobile applications within a suite. Primary features include customer management, estimate & job creation, dispatching, scheduling, invoicing & online payments, inventory management, time tracking, field/mobile app, customer email broadcast, and more.


Service Fusion helps users manage job assignment and scheduling. Users can also view product catalogs, handle payment processing, track sales revenue and commission reporting, and access integrated voice and text messaging.


The software enables users to customize a dashboard and set up user-specific permissions. It integrates with Quickbooks Online, hardware GPS tracking devices, VoIP systems and payment processing systems.


Service Fusion offers tiered monthly subscription pricing. Mobile apps are available for iOS and Android devices. Customer support is provided via email, in-app live-chat, and over the phone.



Purchase Order Management

Work Order Creation

Electronic Payments

Status Tracking

Payment Processing

Real-time Scheduling

For Locksmiths

Time Tracking

Email Alerts

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

SMS Messaging

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Project Management

Assignment Management

Geographic Maps

Mobile Signature Capture

Email Templates

Self Service Portal

QuickBooks Integration

Audit Trail

Technician Management

File Storage

Photo Capture

Inventory Tracking

Historical Reporting

Preventive Maintenance

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

For General Contractors

Activity Dashboard

Inspection Management

Work History

Reporting & Statistics

Time & Expense Tracking

Cost Estimating

For Commercial and/or Industrial Electrical Contractors

Customizable Templates

Mobile App

Customer Management

Accounting Integration

Event Calendar

Interaction Tracking

Real Time Reporting

Photos/Images

Automatic Backup

Inventory Control

Reporting/Analytics

Recurring Tasks

Contact Database

Monitoring

Employee Scheduling

Online Time Clock

Payroll Management

Equipment Tracking

Payment Collection in the Field

Job Tracking

Warranty Tracking

Mac OS

Windows 8

Starter edition - $195/month
Plus edition - $295/month
Pro edition - $495/month

Launch27 vs Service Fusion

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