# Array Software Reviews, Demo & Pricing - 2026

> Review of Array Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/launchcloud-profile

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Array

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Overview

[Reviews](https://www.softwareadvice.com/field-service/launchcloud-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/launchcloud-profile/alternatives/)

# Array 2026: Benefits, Features & Pricing

Wondering if Array is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Array

4.3

[(22)](https://www.softwareadvice.com/field-service/launchcloud-profile/reviews/)

Pricing

Starting at $30.00 per month

### About Array

Headquartered in Austin, Texas, Array is an Enterprise level data collection and inspection solution which allows you to easily complete inspections and automatically generate and send reports in the field, with or WITHOUT an internet connection.

Benefits include:

-   Leading Form Building Technology
-   User-Friendly Drag & Drop Interface
-   Capture photos, video and more, straight from your device
-   Access Anywhere with Native iOS, Android, and Web Apps
-   Work offline, NO internet connection required
-   Automate responses, Notifications and report generation using our custom workflow builder
-   Pre-populate form entries with Excel, cloud storage or Database data
-   Automatic Delivery of Reports/Data in Multiple Formats
-   Integrations to CRM, ERP, cloud storage and reporting software available.
-   Free form building and migration service
-   Support via, phone, email & live chat
-   Flexible pricing

Wondering if Array is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

## Array User Interface

## Popular Array Alternatives

Main Product

Array

4.3

[(22)](https://www.softwareadvice.com/field-service/launchcloud-profile/reviews/)

Ratings Breakdown

-   3.82Ease of use
-   4.33Value for money
-   4.62Customer support
-   4.18Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[TrueContext](https://www.softwareadvice.com/field-service/prontoforms-profile/)

4.6

[(331)](https://www.softwareadvice.com/field-service/prontoforms-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.40Value for money
-   4.44Customer support
-   4.45Functionality

Pricing

Starting at $4800.00 per year

Get Price

Alternative Product

[Appenate](https://www.softwareadvice.com/inspection/appenate-profile/)

4.7

[(167)](https://www.softwareadvice.com/inspection/appenate-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.69Value for money
-   4.73Customer support
-   4.63Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[GoCanvas](https://www.softwareadvice.com/product/4144-Canvas-Mobile-Forms/)

4.4

[(209)](https://www.softwareadvice.com/product/4144-Canvas-Mobile-Forms/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.07Value for money
-   4.40Customer support
-   4.21Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Forms On Fire](https://www.softwareadvice.com/inspection/forms-on-fire-profile/)

5.0

[(3)](https://www.softwareadvice.com/inspection/forms-on-fire-profile/reviews/)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/)

4.6

[(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.47Value for money
-   4.55Customer support
-   4.44Functionality

Pricing

Starting at A$29.00 per month

Get Price

## Array Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

No plan information available

Essential

$30.00

per user, per month

Plan includes:

-   500 Monthly Submissions
-   100 Public Submissions
-   1 GB of Storage
-   Access to Advanced Form Builder
-   Phone, Email & Live Chat Support
-   Standard Integrations
-   Custom document generator
-   Email and Document Automation

Pro

$40.00

per user, per month

Plan includes:

-   Unlimited Submissions
-   500 Public Submissions
-   50 GB Storage
-   Access to Pre-Built Forms
-   Access to Enterprise Form Builder
-   Advanced User Permissions
-   Dedicated Account Manager
-   Standard Workflow Builder
-   Task Assignment and Dispatch Management
-   Array MFA & Security

Read More

Enterprise

Pricing available upon request

Plan includes:

-   Bespoke pricing
-   Development support
-   Custom workflows
-   API & Webhooks access to connect to any system
-   Cross form automation
-   App builder
-   White Label
-   500 Monthly Submissions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Array Features

-   Popular features found in Field Service Management
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Calendar Management
    
    Contact Database
    
    Electronic Signature
    
    GPS
    
    Inventory Management
    
    Mobile Access
    
    Online Time Clock
    
    Quotes/Estimates
    
    Routing
    
    Service History
    
-   More features of Array
    
    Abbreviation Detection
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Application Management
    
    Appointment Management
    
    Approval Process Control
    
    Audit Management
    
    Audit Trail
    
    Autofill
    
    Barcode/Ticket Scanning
    
    Collaboration Tools
    
    Conditional Logic
    
    Configurable Workflow
    
    Contract/License Management
    
    Convert to PDF
    
    CRM
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Quality Control
    
    Data Replication
    
    Data Retrieval
    
    Dispatch Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Forms
    
    Email Management
    
    Equipment Tracking
    
    Failed Inspection Tracking
    
    File Storage
    
    Forms Creation & Design
    
    Forms Management
    
    Full Text Search
    
    Image Capture
    
    Incident Management
    
    Inspection Checklists
    
    Inspection Management
    
    Inventory Control
    
    Maintenance Scheduling
    
    Media Library
    
    Mis-Keyed Variation Detection
    
    Monitoring
    
    Offline Access
    
    Optical Character Recognition
    
    Payment Collection in the Field
    
    Phonetic Variation Detection
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Report Templates
    
    Risk Assessment
    
    Role-Based Permissions
    
    Scheduling
    
    SSL Security
    
    Subcontractor Management
    
    Surveys & Feedback
    
    Task Management
    
    Template Management
    
    Templates
    
    Third-Party Integrations
    
    Version Control
    
    Voice Recognition
    
    Web Forms
    
    Workflow Automation
    
    Workflow Management
    
    Work Order Management
    

## Array Integrations

Mailchimp

Integration rated undefined from -1 review

Zendesk Sell

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

Google Docs

Integration rated undefined from -1 review

See all 14 integrations

## Array User Reviews

Overall Rating

4.3

Ratings Breakdown

5

50%

4

32%

3

14%

2

5%

1

0%

Secondary Ratings

Ease of Use

3.8

Value for money

4.3

Customer support

4.6

Functionality

4.2

VR

Verified

Reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Best form builder and workflow manager for growing workforces

5

Very friendly and knowledgeable team. Affordable and innovative software!

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Easy to set up, and for my team to use! I highly recommend.

Cons:

Wish theer were a few more form templates, but we were able to build our own to meet our needs.

Reasons for switching to Array

Formsite was too complicated and did not meet our needs.

Read More

CK

Corrie K.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for free trial

Review source

Reviewed September 2021

Perfect product for what I needed!

5

Very very good experience. I highly recommend.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The team at Array set up my form for me based on a word file i sent of our existing paper form. \[SENSITIVE CONTENT\] was so great to work with and communication was excellent. He didn't try to sell me something that I didn't need, which means I am more likely to buy this program when I do need it! It was super easy to share a link for the form on various platforms, and I very much appreciated being notified each time a form was submitted.

Cons:

I found it difficult to navigate the collected info as far as a spreadsheet is concerned, but downloading the individual forms was easy and made for organized information.

Read More

Myles C.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed May 2018

It got done what I needed.

3

Ratings Breakdown

2

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

The multiple of options to ask customers questions made it easy to collect data from our customers.

Cons:

It lagggggs like no other. It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.

Read More

SH

Sandra H.

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2017

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

5

I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Great customer service, fast response time.

Vendor Response

Thank you for your feedback!

Replied March 2017

Read More

RW

Robert W.

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2017

Brilliant customer service!

5

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use. Visually very easy to navigate.

Vendor Response

Thank you Rob we are always happy to help

Replied January 2017

Read More

TM

Terry M.

Used daily for less than 2 years

Review source

Reviewed September 2017

Easy to use and personalized customer service

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Cross platform. Form content can be managed live. Different options to obtain data such as drop downs, photo and video make the form engaging. Easy to set up and deploy to users. Can be branded for the client.

Cons:

when I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign. Just a few maybe 10 submissions.

Read More

VS

Vaughn S.

Medical Devices

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

Very user friendly mobile interface and very easy to make new forms as needed.

4

Saved time in data capturing and the paperwork is a lot easier to monitor now.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It is very easy to create new forms. The ability to attach a photo to a form is brilliant. The app is very easy to use and the offline mode is extremely helpful.

Cons:

The website interface is not very user friendly for people that are not familiar with computers. Sharing the forms correctly is very confusing.

Vendor Response

Thank glad yoy like launchcloud. Launchcloud is design for more complex work flows so bot to get your head around at first.

Replied May 2018

Read More

SL

Sanjay L.

Staffing and Recruiting

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2017

Great support for a new user.

4

Streamline our admin and registration process'

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The functionality and interlinking between forms and emails. Automation. The clarity of forms, our clients appreciated it. A much better product compared to previous applications used. Well done.

Cons:

A good knowledge of ICT is required to get full use out of functionality. i.e. basic coding for 'Spaces', 'bold text' etc for email themes etc. The submissions are a bit standard. Have to click in to see name. For example, your competitor 'Jot Form for instance have some details in the main text of the email sent to person receiving the submissions. So not a need to log in and view if in a rush. Please feel free to get in touch with me for any other recommendations, I'd love to help.

Vendor Response

Thank you for your review

Replied October 2017

Read More

TB

Tom B.

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2017

Easy to build. Easy to use. Anyone can do it!

4

After signing up, I created and tested an app for my company in only 4 days. No programming or script writing skills necessary. Launchcloud's support was able to quickly answer any questions I had. I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Ease of use for developer and user

Cons:

I had to insert text for field titles to hide the associated field titles to get the format I needed, which added a lot of time and repetitive work to the development. Spent a lot of time scrolling through the field listing searching for the fields I needed to apply rules to when creating field rules .

Vendor Response

Thank you Tom glade you like it

Replied March 2017

Read More

SG

Steve G.

Used unspecified for unspecified

Review source

Reviewed March 2017

Practical software and amazing service

5

I use these forms mainly for online data collection. Website embeds etc. I am not good with code and Wordpress plugin forms are often clunky, aren't compatible with MailChimp and/or need code to customise. Launchcloud came to my rescue by providing a customizable form to link the opt-in form on my website to MailChimp and excel sheet. EVERY time I contact the team (usually because my lack of technical skills stop me from producing what I need) they are there to help almost instantaneously. This is so valuable when you're in the middle of a website amend and the problem is preventing you from continuing. I can see a lot of thought has gone into how to make forms extremely practical for businesses and the data they need to collect. The only small negative would be navigating around the 'my account' page when I first signed up. I think this has more to do with my lack of experience in working with online programs as opposed to the functionality of the app, though. I remember the same thing happened when I signed up for Facebook! Quickly got the hang of things, though.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Vendor Response

Thank you !!

Replied March 2017

Read More

Showing 1 - 10 of 22 Reviews

[See All Reviews](https://www.softwareadvice.com/field-service/launchcloud-profile/reviews/)

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