About LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the platform to synchronize information with QuickBooks Online in real-time.

LawnPro helps businesses schedule property visits, print work schedules and sort expenses based on category or date range. Managers can create multiple user accounts, create customizable invoices and send them to customers via email/text messages and track equipment maintenance by setting up service reminders. Additionally, the client portal lets customers request services, pay for invoices and approve estimates.

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Supported Operating System(s):

Web browser (OS agnostic)

154 Reviews of LawnPro

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(114)

114

4 stars

(39)

39

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 154 results

November 2019

User Profile Picture

Lindsey from All City Property Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

Comprehensive Lawn Care Software - Constantly Evolving

As a startup we purchased a lifetime membership/subscription for an incredibly reasonable price. We started one property at a time and have well over 350 clients. Some clients, of course, are one timers, but we have the ability to access all of their information.

Pros

Our biggest use of this software has been for the preparation and follow through of estimates. The system allows the users to be at a property, complete quotes, send them to homeowners or clients, and recieve a response. You can save commonly used items or services to make it easy to estimate accurately. For example if you install black mulch constantly, you can save the material price for 1 cu yd mulch, the install price, or delivery price. There is a lot of flexibility. It also makes it easy to track through the system and to create quotes for homeowners that are consistent over time. We also use it for accounting and we can see payments, overdue notices, and all kinds of financial transactions. We connect our quickbooks and we run payroll from the software as well.

Cons

We signed up many years ago and the features were kind of rough. There are a lot of features that I don't think have much use. There are things like chemical sprays, a map feature which we've never utilized and some other kinds of reporting that we NEVER use. That may just be specific to our company and other companies may find it helpful, but for us, I'd rather improve the accounting and estimate part of the program. I also think it's hard to search within the system. Let's say you know you installed mulch and planted pansies and those notes are in your system. There is no way to find that homeowner unless you sort by date, know their name or address, or know the estimate number and find your way to them. I have blanked on a client and it's taken me quite a while do dig them up. I often have to go back between emails and our software. Other than estimates, I don't email directly from the software.

Reasons for Choosing LawnPro

At the time it was one of the most affordable Lawn Care specific products that we knew about and it worked for our needs.

July 2020

Sean from Eastern Terrain Landscaping LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Excellent CRM software for new landscaping business

My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends.

Pros

It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now.

Cons

It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for.

Reasons for Choosing LawnPro

Expense is less for lawnpro.

Reasons for Switching to LawnPro

Better tracking and less time making estimates.

July 2021

Chris from Before The Worm landscaping

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Small landscaping company

Overall it has been good

Pros

It took awhile to change from using another landscaping specific software system. But since I have used daily for awhile, I love the scheduling system for the jobs and then simply adding it to an invoice easily. I am exploring the other options and everything seems to be great.

Cons

I wish the work clockcould be stopped and started for the same job. And if they could have a recurring monthly invoices.

Reasons for Choosing LawnPro

It was part of a package deal with landscape business program.

January 2020

John from Lush Lawns, Inc.

Company Size: 2-10 employees

Industry: Renewables & Environment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

January 2020

Ok for the price

Pros

Fairly easy to use. They keep added features that help with daily scheduling and service options.

Cons

Absolutely no phone tech support. You have to text them if you have any questions or issues. They will not talk to you on the phone ever. No matter what the issue. There have been several software updates that have caused major issues in the program itself that had detrimental results in the billing system. As in services showing up on my copy of the invoice but not on the client's copy they received. It took months for them to resolve that problem after they said twice they fixed it. It cost me clients because they thought I was adding on service charges to the invoices after sending them. Three separate times this happened in one season.

July 2021

Kevin from Kevins Lawn Care Services LLC

Company Size: 2-10 employees

Industry: Mining & Metals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Lawn Pro is the best

Pros

The Ease of use and great customer support.

Cons

None so far, any problems that I run into are quickly explained by customer support.

Reasons for Switching to LawnPro

The fee for first 50 customers is a great way to learn the software until you get better acquainted.