LawnPro

RATING:

4.7

(186)

About LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the platform to synchronize information with QuickBooks Online in real-time. LawnPro helps businesses schedule property visits, print work schedules and sort expenses based on category or date range. Managers can create multiple user accounts, create customizable invoices and send them to customers via email/text messages and track equipment maintenance by setting up service reminders. Additionally, the client portal lets customers request services, pay for invoices and approve estimates. LawnPro provides mobile applications for Android an...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

LawnPro Pricing

LawnPro is offered across three pricing plans, outlined below. A free version is available and a discount is given for annual commitments. Free: For upto 50 customers Monthly: $29 per month for unlimited customers Yearly: $297 per year for unlimited customers

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

LawnPro invoice details

LawnPro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LawnPro

1 - 5 of 186 Reviews

User Profile

Karen

Verified reviewer

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

This software is awesome! These bad reviews are OLD

We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.

PROS

My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...

CONS

To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.

Richard

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Lawn Pro has great value

It has been a great service for the cost.

PROS

This product is easy to use and offers lots of management options such as scheduling, field tech management, and reports.

CONS

There are minimal cons such as it doesn't sync to quickbooks 100% of the time and discounts cause problems when merging. It may be user error but just takes extra time to resolve. I like the photo attachments but only seems to work when using wifi. Wish it had a signature approval for in person approvals.

Reason for choosing LawnPro

cost and [SENSITIVE CONTENT] would help with customer support

Reasons for switching to LawnPro

seemed like a better service and I like it more.

John

Renewables & Environment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2020

Ok for the price

PROS

Fairly easy to use. They keep added features that help with daily scheduling and service options.

CONS

Absolutely no phone tech support. You have to text them if you have any questions or issues. They will not talk to you on the phone ever. No matter what the issue. There have been several software updates that have caused major issues in the program itself that had detrimental results in the billing system. As in services showing up on my copy of the invoice but not on the client's copy they received. It took months for them to resolve that problem after they said twice they fixed it. It cost me clients because they thought I was adding on service charges to the invoices after sending them. Three separate times this happened in one season.

Chris

Environmental Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Small landscaping company

Overall it has been good

PROS

It took awhile to change from using another landscaping specific software system. But since I have used daily for awhile, I love the scheduling system for the jobs and then simply adding it to an invoice easily. I am exploring the other options and everything seems to be great.

CONS

I wish the work clockcould be stopped and started for the same job. And if they could have a recurring monthly invoices.

Reason for choosing LawnPro

It was part of a package deal with landscape business program.

john

Building Materials, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Lawn Care Review

Overall this is a great software and I am happy I switched to it.

PROS

This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.

CONS

Invoices being sent automatically. I can not find an easy way to automate invoices.

Reason for choosing LawnPro

Price point was everything for LawnPro. One time purchase was the best thing in my opinion.

Reasons for switching to LawnPro

I was the first customer for the product and their payment options were just not what I needed to grow.