Maidily Software

5 / 5 (17)

Our advisors have recommended this product 6 times in the last 30 days

About Maidily

Maidily is a cloud based CRM/scheduling software for small to medium cleaning businesses around the nation. It’s compatible with any web browser.

Key features include a dynamic scheduling function, customer and job management, online checkout, standardized pricing functionality, Twilio integration, Stripe integrations, a robust notification system between you and your customers, and much more.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

17 Reviews of Maidily

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

May 2021

Jan from Jan Rameken Design

Verified Reviewer

Company Size: 1 employee

Industry: Design

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great value management software for cleaning oriented businesses

Pros

The software is very easy to use, its design is clean, intuitive with a focus on simple UX to streamline workflow processes. It covers all the basic needs for a cleaning-service oriented businesses. Also, the dev team updates frequently, hard at work at bringing in new features, often those requested by its users.

Cons

The user base is not as populated as other competing software suites, but the advantage of this is that more care and attention is given to current users by the dev team.

April 2021

Kevin from LeafyShine, LLC

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Let me do the heavy lifting for you! Maidily is KING! Let me tell you why!

We have a startup cleaning business my partner and I have MAJOR plans for. I needed a platform that will be with us through our early stages to the big leagues we are confident our business will be one day soon. [SENSITIVE CONTENT HIDDEN]offered the most incredible CS before we invested a dime with this company. You simply do not see this level of support without someone who is incredibly passionate about his OWN company and the direction he and his team are headed. Features are of course important, but the only thing more so is the people behind those features. This is a great group to be a part of and I am so excited to see their growth along with ours in the coming years.

Pros

The cleaning industry is going through a revolution and companies like Maidily are pioneering the new cleaning frontier! Gone are the days of multi-step processes to schedule a home cleaning, Maidily has simplified the process by allowing for online booking easily from your site. I speak so passionately because of my experience FOR MONTHS reviewing other platforms and ultimately see Maidily come out on top. Constantly being improved, you can set hourly booking, flat-rate, schedule in teams, grab a custom SEO optimized website (AND HAVE THEIR TEAMWORK WITH YOU TO SET UP!), mobile-optimized for your cleaning professionals on the field, run discount and promotions to mitigate cart abandonment, and much, MUCH, more! Last, the value is unparalleled! I challenge you to find a better-priced software that has, more capabilities (Spoiler Alert: There isn't one!!!)

Cons

Maidily is a young stud in the cleaning industry and always still improving. If you need something in your business Maidily has yet to develop, just reach out to their team! Mony and the gang at Maidily LISTEN to their clients. Some people have doubts about not going with the big names out there (ME INCLUDED), but I can assure you will not be disappointed. There are some features, like a mobile application (Although Maidily is mobile optimized!) and a customer portal that is still not available, but I have not to doubt Mony and the team are cooking up new goodies for our cleaning business owners in the near future.

Reasons for Choosing Maidily

Remember, the best software is the one you USE. Select software that you feel most comfortable with and will fully take advantage of. For us that answer was MAIDILY!

Reasons for Switching to Maidily

This was the initial company I selected for our business. What made me switch is where and my partner see the cleaning business headed. We believe (especially post COVID) the cleaning industry will need to be more streamlined. Instead of a multi-step process of phone and in-person meetings to agree on a price, Maidily offers online booking and a streamlined process to SCALE. You cannot SCALE what you do not measure, and the Maidily way is much better positioned to handle our coming growth.

October 2021

Nathaniel from Otesse

Company Size: 2-10 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Great product

Great product and look forward to using it more

Pros

The ease of use. Took me about 15 minutes to feel comfortable to navigate, edit sqve things. I made a ghost listing (just my own information) to practice editing with, and my God it was easy to do

Cons

The book keeping embedded I found to be a bit hard to edit to fit my brand. Not talking about the calculations..those are amazing. Being able to change more than 2 colors would be helpful as my colors don't match the trust badges so it definitely stands out.

Reasons for Choosing Maidily

Free trial. Makes it easier to find our what I like and don't like

September 2021

Britton from One Step Clean

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Easy to Use and Affordable; Great Alternative to More Expensive Options

As a first-time business owner, I was intimidated by other solutions out there. I felt like I took a chance with Maidily and it's definitely paid off. Maidily's [SENSITIVE CONTENT], is light-speed in regards to his responses and fixes on anything related to the product. The software is set-up in such a way that you can import all your company data, customers, cleaners, etc. into it within a matter of 1-2 hours. It took me a bit longer to setup, but that's because this is my very first go at anything cleaning related. I recommend Maidily for new businesses and those that are already established, but looking for a more streamlined and modern-looking solution.

Pros

Rich customer data collection that is useful for the cleaners before the clean, and then for customer service after the clean. Easy, no-BS pricing system and extras. Easily add/remove/tweak extras and optional services easily. Ability to quickly add cleaner profiles and customers. To set up a new company using this software, from top to bottom (cleaner to customer) it would only take a matter of 1-2 hours of your time. Once it's set, it's done.

Cons

[SENSITIVE CONTENT], advised he was actively working on this, but more robust online payment options (hourly vs. sq footage vs. rooms only). Knowledge base could be beefed up with more use cases.

Reasons for Choosing Maidily

Excellent product support and the modern, no-nonsense look and features.

October 2020

Tye from Tebo Cleaning Services, LLC

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great Customer Support & Features - Affordable!

Overall its been amazing, the [SENSITIVE CONTENT HIDDEN] has been very helpful and the support behind the product has been 2nd to none (from the others I tried). I'm very excited about the things that the Maidily team is working on for the future!

Pros

Its been very user friendly, beautiful interface. I'm a sole prop business (only me working) so in an attempt to grow I've been trying to get myself organized, Maidily has been super helpful. Once I get my website up I'll be looking forward to using their checkout forms. Love the analytics!

Cons

There could be more features - some similar software's have a bit more features (higher price) but it seems like they are working on releasing new things every month (or it seems like it).

Reasons for Choosing Maidily

More of a connection to the company - personal conversations with the [SENSITIVE CONTENT HIDDEN], the support, the help in using it.