Maidily Software

Maidily Software

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Recommendations

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About Maidily

Maidily is a simple and effective online scheduling software for maid service/cleaning businesses across the nation. Our online integrations (Stripe, Square, QuickBooks, and more) will give your customers the ability to purchase services through your website in seconds! Maidily also offers complete job automation (customer reminders - text & email, quoting, invoicing, customer portal + MORE) functionality that works seamlessly with our dynamic calendar system to completely automate your business while increasing conversion rates (our booking form integrates with ANY website)....

Maidily Pricing

Maidily offers 3 plans for different business needs, billed on a monthly or yearly basis and starting at $26 per month when billed annually. A 14-day trial is available with NO credit card required. Pricing plans are as follows: Essentials: $30/month (or $26/month when billed annually) for 1 user. Power: $60/month (or $51/month when billed annually) for up to 3 users. Power+: $100/month (or $85/month when billed annually) for up to 10 users.

Starting price: 

$26.00 per month

Free trial: 

Available

Free version: 

Available

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Maidily Reviews

Overall Rating

5.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 27 reviews

Jan

Verified reviewer

Company size: 1 employee

Industry: Design

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

Great value management software for cleaning oriented businesses

Pros

The software is very easy to use, its design is clean, intuitive with a focus on simple UX to streamline workflow processes. It covers all the basic needs for a cleaning-service oriented businesses. Also, the dev team updates frequently, hard at work at bringing in new features, often those requested by its users.

Cons

The user base is not as populated as other competing software suites, but the advantage of this is that more care and attention is given to current users by the dev team.

Kevin

Company size: 2-10 employees

Industry: Facilities Services

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Let me do the heavy lifting for you! Maidily is KING! Let me tell you why!

We have a startup cleaning business my partner and I have MAJOR plans for. I needed a platform that will be with us through our early stages to the big leagues we are confident our business will be one day soon. [SENSITIVE CONTENT HIDDEN]offered the most incredible CS before we invested a dime with this company. You simply do not see this level of support without someone who is incredibly passionate about his OWN company and the direction he and his team are headed. Features are of course important, but the only thing more so is the people behind those features. This is a great group to be a part of and I am so excited to see their growth along with ours in the coming years.

Pros

The cleaning industry is going through a revolution and companies like Maidily are pioneering the new cleaning frontier! Gone are the days of multi-step processes to schedule a home cleaning, Maidily has simplified the process by allowing for online booking easily from your site. I speak so passionately because of my experience FOR MONTHS reviewing other platforms and ultimately see Maidily come out on top. Constantly being improved, you can set hourly booking, flat-rate, schedule in teams, grab a custom SEO optimized website (AND HAVE THEIR TEAMWORK WITH YOU TO SET UP!), mobile-optimized for your cleaning professionals on the field, run discount and promotions to mitigate cart abandonment, and much, MUCH, more! Last, the value is unparalleled! I challenge you to find a better-priced software that has, more capabilities (Spoiler Alert: There isn't one!!!)

Cons

Maidily is a young stud in the cleaning industry and always still improving. If you need something in your business Maidily has yet to develop, just reach out to their team! Mony and the gang at Maidily LISTEN to their clients. Some people have doubts about not going with the big names out there (ME INCLUDED), but I can assure you will not be disappointed. There are some features, like a mobile application (Although Maidily is mobile optimized!) and a customer portal that is still not available, but I have not to doubt Mony and the team are cooking up new goodies for our cleaning business owners in the near future.

Alternatives Considered

ZenMaid and Launch27

Reasons for choosing Maidily

Remember, the best software is the one you USE. Select software that you feel most comfortable with and will fully take advantage of. For us that answer was MAIDILY!

Reasons for switching to Maidily

This was the initial company I selected for our business. What made me switch is where and my partner see the cleaning business headed. We believe (especially post COVID) the cleaning industry will need to be more streamlined. Instead of a multi-step process of phone and in-person meetings to agree on a price, Maidily offers online booking and a streamlined process to SCALE. You cannot SCALE what you do not measure, and the Maidily way is much better positioned to handle our coming growth.

Ralph

Company size: 2-10 employees

Industry: Individual & Family Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

November 2022

User

Overall, I really like this software. The owner and project manager are nice folks. After you get the site looking the way you want, it's easy to manage.

Pros

I like how the software continue to improve with new features. It is user friendly. I also like how the user can customize their own contents. The layout is pretty nice as well.

Cons

There is only one person assigned to help customers. Any modifications has to be emailed and forward to the software team for execution which can take a few weeks to complete.

Savannah

Company size: 2-10 employees

Industry: Chemicals

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Reliable

Overall, my experience with Maidily has been great! Very well thought and developed.

Pros

Maidily is easy to use and navigate. Very reliable and quick to book an appointment.

Cons

Sometimes, the features do not work properly, but the software team is right on it to correct any issues.

Britton

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2021

Easy to Use and Affordable; Great Alternative to More Expensive Options

As a first-time business owner, I was intimidated by other solutions out there. I felt like I took a chance with Maidily and it's definitely paid off. Maidily's [SENSITIVE CONTENT], is light-speed in regards to his responses and fixes on anything related to the product. The software is set-up in such a way that you can import all your company data, customers, cleaners, etc. into it within a matter of 1-2 hours. It took me a bit longer to setup, but that's because this is my very first go at anything cleaning related. I recommend Maidily for new businesses and those that are already established, but looking for a more streamlined and modern-looking solution.

Pros

Rich customer data collection that is useful for the cleaners before the clean, and then for customer service after the clean. Easy, no-BS pricing system and extras. Easily add/remove/tweak extras and optional services easily. Ability to quickly add cleaner profiles and customers. To set up a new company using this software, from top to bottom (cleaner to customer) it would only take a matter of 1-2 hours of your time. Once it's set, it's done.

Cons

[SENSITIVE CONTENT], advised he was actively working on this, but more robust online payment options (hourly vs. sq footage vs. rooms only). Knowledge base could be beefed up with more use cases.

Alternatives Considered

ZenMaid and Launch27

Reasons for choosing Maidily

Excellent product support and the modern, no-nonsense look and features.

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