ManageMart

RATING:

4.3

(3)
Overview

About ManageMart

ManageMart is a field service management solution that helps businesses in landscaping, HVAC, plumbing, lawn care, and other industry segments streamline processes related to customer management, invoicing, scheduling, accounting, and more on a centralized platform. With the built-in calendar tool, staff members can schedule and track tasks, meetings, maintenance processes, and other activities. ManageMart's dispatch module enables team members to monitor team movement, optimize routes, and manage services based on customers and service categories. The customer relationship management functionality lets employees maintain a customer database with information, such as contact details, preferred payment method, invoice history, location, and other relevant information. ...

ManageMart Pricing

Lite: $9.99/month for 100 clients and 10 users Business: $15.99/month for 400 clients and 40 users Premium: $29.00/month for unlimited clients and users

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

ManageMart scheduler
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ManageMart Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for ManageMart

3 Reviews

T

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Excellent Product

Having used this software since its inception I have found it to be one of, if not the best value in the industry. Support is far and away superior to other programs in providing quick informed responses to questions and incorporating many helpful suggestions into the program. It helps that the developer is a working member of the lawn care industry and has hands on experience which gives a true understanding of what his users need. I highly recommend this program.

derrick

Construction, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed February 2019

No answering of questions

none I will look elsewhere for companies that will at least respond

PROS

Good software it is easy to use,nice layout it clean looking and not cluttered

CONS

I sent several emails and nobody has responded I talked to someone via chat on 2/12/2019 and she said that she was going to personally answer my questions with one hour. Well still no reply I have taking my kids to school, got breakfast at IHop, call and talked to the Irs, and I called the number it is not in English then it hangs up. I sent a invoice as a trail and I keep getting error codes and I reached out to them and got nowhere I can't see investing my money in something where they wont respond

Joel

Utilities, 1 employee

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2020

Great concept and look

I am not counting this program out as for what they have can be fixed once they get around to it and hopefully add back the email in app and fix the sms and all the other bugs. I had to stop using it when it effected my business. I hope they get it fixed soon as I will go back once they do get it worked out.

PROS

In the beginning before they switched to a new format this program was great. Great features and easy to use.

CONS

They changed from secure program to Sunrise program. Where as it looks great on the screen there are so many issues. They change features and make it unusable unless you are on a desktop computer. They take away email messenger and go fully text sms messenger that you can't use only on a desktop. They changed their invoicing from easy to do and now it is hard with no documentation on how to use it. When they fix one bug 3 or 4 more pop up.