Method:Field Services

RATING:

4.7

(3)
Overview

About Method:Field Services

Method:Field Services is a cloud-based solution that enables businesses to handle various field service processes, from work order scheduling to invoicing. It provides mobile applications, which allow field service agents to remotely track the status of assigned work orders, monitor job progress, plan routes and create estimates on a centralized platform. Professionals can accept online payments from customers and integrate the software with QuickBooks to streamline financial operations.

Method:Field Services Pricing

As low as $15/month/field crew technician. Dispatcher license required.

Starting price: 

$15.00 per year

Free trial: 

Available

Free version: 

Not Available

Make job dispatching and scheduling a breeze
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Method:Field Services Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

3.5

Most Helpful Reviews for Method:Field Services

3 Reviews

Michael

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Method is the only true 2-way sync with a FULLY customizable platform. 5 stars

PROS

Method's customer support has probably been the best part so far about our experience. While the platform covers all of our needs and allows tailoring, customization, and automation to make it a perfect fit for our company, the true differentiator between Method and other platforms we have tried has been the white-glove service. Specifically, [SENSITIVE CONTENT], our representative who onboarded us and provided support over the last 40 days has been phenomenal to work with. We have had weekly zoom meetings where we have screen shared, gone over questions and concerns, handled some basic customization questions, and taken time to familiarize ourselves with the platform. The level of commitment to customer service really makes Method shine above the rest, as tech support and customer service can make or break an experience with a software/subscription service.

CONS

Nothing was hard to use. We have a lot of feedback and ideas that can benefit the platform and it's users as a whole but generally those are all improvements specific to our industry, or service industry users and by no means speak badly of the platform as a whole.

Reason for choosing Method:Field Services

We ran a demo on every platform that would allow it, and then paid for a one month subscription on EVERY platform whose subscription cost was less than $200 a month (but wouldn't allow a demo, or required a 1 year contract). Method was the only platform with True quickbooks 2-way sync, truly customizable settings available for every aspect of their platform, and which also had customer support that was in-touch with what their target demographic needed from a CRM and Field Management software. Several other platforms claimed to have Quickbooks 2-way sync, and then would be missing core items such as products and services, or payments etc. Other platforms that were more tailored to our industry (landscape design & commercial landscape maintenance) would have great utility but limited customizations and insane monthly costs (some as high as 1.5% of our gross revenue per year).We were looking for a platform whose functionality and utility would grow and scale with our company. While Method was not tailored to our industry at the time of this review, this wound up almost being an asset. It resulted in us taking the little bit of time necessary to learn what this platform was truly capable of in regards to customization and automation, and inevitably led to the realization that we did not want to invest the time and effort of transitioning to a new platform unless it's utilities were capable of evolving and growing as our company scales.Thank you [SENSITIVE CONTENT]!

Vendor Response

Hello Michael! We're so happy to hear that Method's customer support has helped make yours an outstanding experience. Thank you so much for sharing your feedback!

Replied November 2022

Sarah

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Create your own set-up

As a company we find that being able to see everything at once and able to keep all our jobs up to date in a real time manor the best, not all programs do this. This program creates a tailored and adjustable situation for every type of set up you may need. Going from month to month being able to customize the way we view, edit, update, and invoice is the most captivating part of this system. It is a wonderful program and would recommend to anyone

PROS

In the beginning of our business we were using a simple program to collect data but when we found Method and how easy it was to build the programming we needed it was the best choice we made. Being able to pick and choose the applications we needed and not having to pay for unused programs is the best.

CONS

the little add-ons get a bit pricy when we need the application but only for a small part of our business.

Vendor Response

Hello Sarah, and thank you for taking the time to share your experience with us. We're happy to see you found value in Method's customization capabilities and job scheduling features!

Replied April 2023

Curtice

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Best I’ve found

We now have a single point of dispatch and documentation.

PROS

Works well with Quickbooks!, has the capacity to run a small and large company

CONS

App freezes constantly, additional customization is required and costs money to get the flow to work smoothly. User modifications could be expanded. Time monitoring isn’t included and not easy to use.

Reason for choosing Method:Field Services

Works with desktop Quickbooks

Vendor Response

Hi Curtice! It's great to hear you found value in Method's two-way sync with QuickBooks Desktop. Thanks for taking the time to share your feedback — I'll pass it along to our Product team. Again, thank you for contributing to the betterment of Method:Field Services.

Replied April 2023