All Mobile Field Report Reviews

1-8 of 8 Reviews

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User Profile

Edward

Verified reviewer

Security and Investigations, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

MFR, Great tool for delivering services to your clients!

MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market

PROS

Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking

CONS

minor translation errors, but these are updated continiously

Kristin

Facilities Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Very Helpful Tool

PROS

It is fast, flexible, simple and the support is great

CONS

Some parts of the administrative editing options at the online platform are improvable

Irene

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Very positive experience

PROS

Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used)

CONS

Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone

Heiko

Verified reviewer

Renewables & Environment

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed October 2015

Half year reviews

We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

PROS

Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information

CONS

Windows tablets will not be supported.

Peter Billow

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed July 2013

Great reporting tool for your service activities

We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

PROS

-> Powerfull tool for creating reports in the field -> iPad Version operates also offline -> Checklists of Mobile Field Report helped us to map our business process -> Pictures can be annotated by the technicians on the iPad

CONS

-> Poor invoicing functionality -> The scheduler could filter the technicians by the location

Jörg

Printing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

Bewertung

PROS

Weiß ich noch nicht. Ich habe etwas gebraucht und diese Software war auf den ersten Blick ok.

CONS

Kompliziert in der Bedienung, was Unternehmen, Einsatzorte und Produktdaten usw. betrifft.

Alexander

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Einrichtung MFR

Übersichtlich und intuitiv zu bedienen

PROS

Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten

CONS

Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern

Reason for choosing Mobile Field Report

MFR bietet mir alle Funktionen die ich in meinem Arbeitsalltag brauche. Zudem sind die monatlichen Kosten überschaubar. Die Einrichtung war einfach und schnell und der Support super.

Eik

Marketing and Advertising, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2021

Super Sache, kann man machen

bestes Produkt am Markt

PROS

intuitiv zu bedienen, super useability , schönes design

CONS

fällt mir nichts ein, vielleicht wären weitere Funktionen nett, z.B. Schnittstelle mit SalesForce

Showing 1 - 8 of 8 Reviews