Mobile Resource Manager Software

Mobile Resource Manager Software

Find out more:

Find out more:

About Mobile Resource Manager

Mobile Resource Manager is a field service software solution that can be deployed both on-premise and in the cloud. It features a mobile app called Field App for Android and iOS. Mobile Resource Manager has an interface where users can view assigned calls, see call status and details and assign service calls to available technicians. The system also has a customer database that includes customer history. Mobile Resource Manager’s on-premise deployment has a mapping module that allows users to see nearby service calls and technician locations and it is integrable with GPS systems. Mobile Resource Manager Field App works from technicians’ smartphones or tablets. It includes electronic signature capture capabilities. Technicians can view their schedules and ...

Mobile Resource Manager Pricing

Mobile Resource Manager is available in Small Business, Professional, and Enterprise versions. Further information is available on inquiry.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

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Dispatch board

Mobile Resource Manager User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Showing 5 reviews

Jessica

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

The office uses this software on a daily basis to dispatch calls and create invoices.

Pros

This software is very easy to use and stores a great amount of data that is accessible at our fingertips. It is our one stop shop....dispatch, client database, employee information, invoicing, inventory, etc. We have recently started using this for all of our warranty information. It allows us to enter products that were installed and dates. This has been a huge time saver for us. If we are needing a new database/spreadsheet or have any question the customer service is top notch. There are many more functions that we will explore in the future if needed.

Cons

Not knowing all of its capabilities. I would like an owners manual on everything I can do with it. I was not part of the set up team so I do not have the background on what is all available.

Response from Job Cost

Thanks for your positive feedback! Mobile Resource Manager does have a lot of features! You can contact us to set up a free live training webinar or visit our website to view our collection of training videos. We also have a comprehensive online help manual with screenshots and step-by-step instructions. If you can't find what your looking for, please contact our support team. Thank you for your business!

Replied October 2017

Joseph

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

Great support and program functionality!!

We were able to streamline our dispatch operation and speed up the billing process.

Pros

The ability to re-purpose or rename fields. The ability to create custom views and reports which have increased the efficiency of billing. The ability to dispatch via email and visually see appointments on the dispatch board.

Cons

Really none. The user interface may not be the prettiest, but definitely functional and easy to follow.

Everett

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
5

Customer support

out of 5

December 2015

We use Mobile Resource Manager to schedule our crews and do our billing.

The software is very strong, fast and error free. The only con to me is that there are lots of windows to wade through. Terminology for jobs etc between MRM and Visual Jobcost can be less confusing for those that use both products.

Patrick

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

Great customer service

Reduced paperwork and time.

Pros

The software has the great ability to customize the program to meet the individual business needs. Whether you are scheduling people or equipment the software works great!

Cons

The programs mapping is outdated and not user friendly, although they do include google maps as an option. It would be nice if GPS integration were possible..

Asfia

Company size: 11-50 employees

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

February 2018

Great Experience

Pros

Its Really Good and easy to use. Very impressive service! Thank you developer for making this product! This product is easy to use and this is really convenient for customers. I am really happy to use this product.