Nexterna Clearview is a field service management solution that helps service-based businesses to manage their operations and activities. It features include scheduling and dispatch that integrates maps and GPS and asset tracking that offers automatic warranty entitlement. Call Center and a Knowledge Base are available for call avoidance and technical support assistance.
Nexterna offers a web portal for remote access and mobile solutions for offline access. Users can process service data, review history and capture customer signatures on the go. Inventory, sales, quotation and contract management features round out all areas of operations.
Nexterna is a configurable, cloud-based solution that suits various business workflows through extendable fields, custom business rules and variable interfacing. Reporting and dashboards give users information about the performance of a service organization through financial and management analysis.
Support is offered via phone and email.