# OctopusPro Software Reviews, Demo & Pricing - 2026 > Review of OctopusPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/octopuspro-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / OctopusPro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # OctopusPro 2026: Benefits, Features & Pricing Wondering if OctopusPro is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview OctopusPro 4.5 [(13)](https://www.softwareadvice.com/field-service/octopuspro-profile/#reviews) Pricing Starting at $29.00 per month ### About OctopusPro OctopusPro is a cloud-based software for managing service businesses. Its features provide a comprehensive solution for managing customer relations, bookings, invoicing, payments, staff, and field workers. \-Efficient Booking & Appointment Management OctopusPro enables real-time scheduling and management of appointments, making it easier to handle booking requests from clients. Clients can book and pay online for services, including packages, add-ons, products, and gift vouchers. OctopusPro also supports group bookings, classes, lessons, and subscriptions, and allows for multiple addresses and adjustable capacities. In addition, field workers have the ability to create bookings, and administrators have access to waiting lists, custom forms, and checklists for improved accuracy and consistency. \-Optimize Fieldworker Scheduling & Management OctopusPro's scheduling tools allow for effortless assignment of the right fieldworker for each job, taking into account real-time availability, travel radius, and service requirements. Emergency and last-minute bookings can be quickly assigned to the nearest fieldworker, reducing travel time and improving efficiency. OctopusPro also provides too... ls to monitor availability, send job requests, and assign workers to appointments directly. -Automated Job Request, Assignment and Confirmation OctopusPro offers the option for automatic or manual job request and assignment. The automatic assignment feature ensures prompt action for urgent and last-minute tasks, and the flexible job request feature allows for appropriate distribution of services and appointments. Field workers have the option to accept or decline job requests and suggest alternative availability, facilitating clear communication and allocation of multiple workers to booked services. Customers and administrators can monitor the status of job assignments and confirmations. -Automated Billing, Invoicing, and Quote Management OctopusPro provides a comprehensive billing solution, including the ability to generate custom quotes and invoices, automate reminders and recurring billing, merge and combine invoices, monitor due dates, process online payments and refunds, and more. Customers can review, accept, or decline quotes, sign and approve invoices, and pay holding deposits. -Automated Invoice Follow-up & Payment Collection OctopusPro helps manage invoicing and payment processes with automated follow-up features, including the ability to send reminders and confirmations to customers and field workers through SMS and email. Administrators can monitor open and overdue invoices and send targeted messages to the appropriate parties. OctopusPro also integrates with leading payment gateways, allowing for seamless payment options and the ability for fieldworkers to process payments on-site. -Payment Management & Integration OctopusPro integrates with accounting software like Xero and Quickbooks, providing real-time financial data syncing, improving accuracy, and streamlining invoicing. OctopusPro also provides a variety of payment options, including online payment through the website, email invoices with payment links, and app payment, with the added convenience of securely storing and managing customers' preferred payment methods. -Built-in Calendar with Google Calendar Integration OctopusPro's built-in calendar integrates with Google Calendar, allowing for real-time syncing of bookings and events between calendars, and simplifying coordination of field operations. Staff and field workers can view each other's schedules, providing improved visibility into work hours and availability. -Track & Improve Workforce Effectiveness Provide improved accessibility to job-related information for your workforce, improving communication and coordination for increased efficiency and productivity. OctopusPro also allows for tracking and analysis of workforce performance, with the ability to set goals and track progress, providing valuable insights. Wondering if OctopusPro is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## OctopusPro User Interface ## Popular OctopusPro Alternatives Main Product OctopusPro 4.5 [(13)](https://www.softwareadvice.com/field-service/octopuspro-profile/#reviews) Ratings Breakdown - 4.46Ease of use - 4.67Value for money - 4.67Customer support - 4.54Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(453)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5259)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.80Value for money - 4.90Customer support - 4.74Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(142)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.86Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price ## OctopusPro Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Basic $29.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OctopusPro Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of OctopusPro Accounting Integration Activity Dashboard Activity Tracking API Appointment Management Checklists Client Portal Confirmations/Reminders Contract/License Management CRM Customer Database Customer History Customer Management Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Dispatch Management Drag & Drop Electronic Payments Email Management Employee Management Equipment Tracking Estimating File Storage For Carpet Cleaners For Field Service For Locksmiths Historical Reporting Invoice Management Job Management Job Scheduling Location Tracking Maintenance Scheduling Marketing Automation Multi-Location Online Booking Online Payments Payment Collection in the Field Payment Processing Real-Time Data Real-Time Updates Reminders Reporting & Statistics Scheduling SMS Messaging Task Management Third-Party Integrations Timesheet Management Workflow Management Workforce Management Work Order Management ## OctopusPro Integrations Mailchimp Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review ## OctopusPro User Reviews Overall Rating 4.5 Ratings Breakdown 5 85% 4 0% 3 8% 2 0% 1 8% Secondary Ratings Ease of Use 4.5 Value for money 4.7 Customer support 4.7 Functionality 4.5 Have you used OctopusPro and would like to share your experience with others? Anthony I. Verified reviewer Music 11-50 employees Used weekly for less than 6 months Review source Reviewed March 2025 One platform that powers sales, marketing, and CRM 5 It is in line with our interests; it has enabled us to reach a wider audience, reach the target audience through campaigns, follow up with clients, and grow our profitable business. With all we require from a CRM and more, Pipedrive has done incredibly well in my company, and we have seen a rise in income since we implemented it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In my company, the program has features that support client relationship management. Its interface is simple and easy to use; it offers all the features we need to enter the market, comprehend clients, and give them with the appropriate goods and services based on their requirements and availability. It has contributed to the improvement of crucial procedures that are closely related to sales. Cons: Although the program is great and performs at its best, it is limited in its ability to integrate with other tools; if it gets better, we may be able to make better use of our tools and save time and effort. Read More JC Jim C. Verified reviewer Consumer Services 11-50 employees Used daily for less than 6 months Review source Reviewed August 2025 Reliable cloud hosting and 24/7 support 5 OctopusPro enables everyone in your organization to participate, streamlining the entire workflow. With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OctopusPro has been a total time-saver. Job scheduling and team assignments are now fully automated. Clients receive confirmations and reminders, and we can track progress and feedback all in one place. The ability to invoice and take payments instantly is a big plus. Cons: The mobile interface, while functional, could be more user-friendly for field staff with limited tech experience. Read More VT Veronica T. Verified reviewer Child Day Care Services 11-50 employees Used monthly for less than 12 months Review source Reviewed July 2024 Disappointed customer 1 I joined Octopus Pro earlier this year as I believed its features would suit my business needs. As a small business, cost was a concern, but I was promised adequate onboarding training and support. Initially, I received help from a friendly and helpful support person. Once agreeing to sign on, I was handed over to another support member (\[sensitive content hidden\]). He lacked professionalism and knowledge. When I asked to work with the original support person again, I was told they didn't exist and \[sensitive content hidden\] was the only one on the team. This felt strange and of course, created trust issues. Unhappy with the support, I canceled my trial on time but was still charged. Octopus acknowledged their mistake and offered a refund plus a 'premium onboarding service,' but the support remained unclear and disappointing. There were also billing errors, including a $5000 overcharge, causing financial strain on paying our employees. I picked up on this mistake and was eventually refunded, however, ongoing issues led to continued charges for a more expensive plan than agreed upon. I reached out to the \[sensitive content hidden\]for help but received no response. After persisting, (despite initially being told that \[sensitive content hidden\] was the only member available), I was later assigned a new team member and offered more services to keep me on, which I declined, asking for a refund instead, which was denied. Overall, while Octopus Pro offers flexibility in scheduling and payments, its customer support lacks compassion, clarity, and integrity, significantly affecting my small business's growth. Our most recent issue is a charge for this month of $300 AUD, despite cancelling last month. Awaiting a response and not feeling very positive about the experience. Strongly recommend using a different platform. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The idea of Octopus Pro sounded like it would suit my business but in fact it is extremely complex and the customer support/onboarding is awful. Cons: We have been incorrectly charged on multiple occasions. One month we were accidentally charged almost $5000. This was refunded after a week with little acknowledgement or explanation. We cancelled our membership after this. We have just been charged this month despite having received a written approval of our request to cancel. After speaking to other small business’ who were looking into Octopus, it is clear that our issue is a common one. Read More Abraham A. Verified reviewer Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed April 2025 Saves time 5 Great for streamlining field operations, but could use minor UI improvements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The automated job assignment feature saves so much time. Customer support is responsive and helpful. Cons: The reporting dashboard could be more customizable. Read More Dw Derrek w. Verified reviewer Computer Software 51-200 employees Used daily for less than 6 months Review source Reviewed May 2025 automate invoicing and bookings 5 OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It has allowed us to better organize our customer data, automate invoicing and bookings, and cut back on time spent coordinating between field staff and office support. Cons: A few more integrations would make it perfect. Read More Jeffery M. Verified reviewer Telecommunications 51-200 employees Used monthly for less than 12 months Review source Reviewed March 2025 Incredible Customer Support 5 This is assisting us in streamlining processes and cutting down on redundant data entering, which lowers errors. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We've always tried to make our business procedures more efficient, and Octopuspro has helped us achieve this goal. We consolidated six disparate systems and procedures into one, and by having a single location for data entry, we anticipate time savings. The onboarding procedure is first-rate, and the software is incredibly user-friendly. Cons: Although it works, the Engage mechanism has to be improved. Read More Gary A. Verified reviewer Real Estate 51-200 employees Used monthly for less than 6 months Review source Reviewed February 2025 A Real Estate company's usage of FSM 5 In the construction industry, we are replacing their paperwork process with FSM. For the construction check, those developers would fill out a ton of paperwork and take a ton of photos before returning to the office. You would then need to arrange and classify that documentation. Just organizing those paper files takes a lot of effort and money. They save a great deal of time and simplify the process by using FSM, allowing the developers to concentrate on their work! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I appreciate how simple it is for our clients to replace their outdated paperwork process using just their phone. and more effective for the actual task. Cons: I believe that the system must be in an internet environment, which is a minor annoyance for engineers working in the construction industry. Read More David M. Verified reviewer Real Estate 11-50 employees Used monthly for less than 6 months Review source Reviewed March 2025 Gigantic help for our company 5 Octopuspro has been of great help in our Industry, and specifically our company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our company lacked accurate field management which has been a thorn on us. But, we got help when we found about Octopuspro app, and it has helped us solve our major issue. Cons: We started using them less than six months, so there isn't anything to complain on for now. Read More JH Jerry H. Verified reviewer Food & Beverages 11-50 employees Used monthly for less than 6 months Review source Reviewed February 2025 Make our job easier in FSM 5 Priority based workorder assignment, real time crew availability check and work order assignment features made this product unique. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Automatic workorder assignment & live crew tracking features made our job easier. Octopuspro helped us to maintain the whole flow in one window from work order creation to feedback on completion. Thanks for everything Cons: Nothing much to specify. We have got every customization that we wanted as per our needs within a day or so. Read More Jessica A. Verified reviewer Consumer Services 11-50 employees Used daily for less than 12 months Review source Reviewed February 2018 Exceeded our expectations and continues to do so 5 OctopusPro offers many features and integrations which Customer Support have been quick to help us out with when needed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service Read More Showing 1 - 10 of 13 Reviews Load More Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **556** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **195** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (453) Recently recommended **139** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **115** times Stuck Between Options? 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