One Step GPS

RATING:

4.9

(53)

About One Step GPS

One Step GPS provides a real-time GPS fleet tracking solution with no contracts, no cancellation fees and no equipment fees. The software is web-based with 2-60 second updating for all vehicle and asset tracking, and is able to be used with any desktop or mobile device. One Step GPS also offers full technical and customer service support no matter your fleet size, with text and email alerts for things like unsafe driving behavior or after-hours usage. The company also offers an open API for fully customizable integrations and solutions. With vehicle service reminders and fuel cost monitoring on the One Step GPS platform you are able to save on unnecessary spending, considerably increase your vehicles longevity and detect bad driving habits (like fast accelerat...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

One Step GPS Pricing

$13.95 per month per vehicle.

Starting price: 

$13.95 per month

Free trial: 

Not Available

Free version: 

Not Available

Basic fleet tracking map view
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One Step GPS Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for One Step GPS

1 - 5 of 53 Reviews

User Profile

Misty

Verified reviewer

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Found IT!

Two weeks after I installed this product in all of our fleet vehicles one of our trucks was stolen from our office. I was told it was missing, pulled up the information on One Step GPS, called the police to come pick me up so we could go recover the vehicle. I was able to return the vehicle to the office within three hours of its reported missing. I was able to offer the police officer a full report on where the vehicle went the entire time it was gone, along with the video footage from our cameras that caught the picture of the guy that took it for the joy ride. Saved us thousands of dollars. Saved our company from filing an insurance claim. Made the police officer smile and do extra patrols still to this day because we were able to assist them. Made us happy that the service worked and continues to work for our company daily.

PROS

Very easy for self installation. Reports are detailed and offer several options.

CONS

Having to install it myself on multiple types of vehicles and finding the best place to hide it.

Tiffany

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Great Consistent Service & No Contracts

[SENSITIVE CONTENT HIDDEN] helped me with the demo and set up, all in all it was a simple transition from a previous company that constantly failed. We are happy with the fact that OneStep doesn't force contracts, they keep their software working and customers happy to keep their business. Our old company locked you into 2 year contracts and provided poor service, so it is a positive change. The price is great and the service is stellar!

PROS

This software provides all that we need to run accurate payroll reports and provide our customers with accurate service times. When you look at the homepage everything is color coded, it's easy to spot your fleet and customers on the map. There is accurate information daily.

CONS

The only thing that I have noticed is when we add a new customer, zone, we have to go under settings and sub accounts to highlight this address so the other software operators can see the new zone. This is so minimal it's not any issue, just a step to remember. The software is great.

Reasons for switching to One Step GPS

Azuga software and customer service issues were never ending and they lock you into contracts. They know they have you trapped therefore they do not have to provide good service to keep your business.

David

Consumer Electronics, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Good

Great experience

PROS

Support is great and very professional, product is very simple but also very fair priced.

CONS

Trailing of the devices will go straight to point to point instead of following roads.

Reason for choosing One Step GPS

Price

Andrew

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great people, great product

They have been great. We are so happy to have switched to One Step.

PROS

The GPS is very detailed. The units provide a lot of information about the vehicles which saves a lot of time on inspections. The team is great to work with and takes care of anything we need quickly.

CONS

The UI is not the greatest, but they already have a new version in Beta that is looking great.

Reason for choosing One Step GPS

Liked the company more, specifically the people. The product is not too different.

Reasons for switching to One Step GPS

Verizon was much more expensive, would not support broken devices, failed to respond to support claims, and overall just did not show that they cared about us.

Reuben

Farming, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Great Value and Attentive Customer Support

PROS

The entire system that One Step GPS has is easy to implement and navigate. Being able to see the vehicles and where that are at any given point in time is a big help in productivity and efficiency. It has simple features as well as detailed reports that are useful.

CONS

There are plenty of other features that can be turned on and at times can be more cumbersome to navigate to the exact point of turning a feature on or off. However, that may just be my personal issue, and One Step GPS and [SENSITIVE CONTENT HIDDEN] are always available to assist when questions have arisen. They immediately point me in the right direction and get us what we are looking for.

Reason for choosing One Step GPS

We looked at several other GPS tracking devices and software. When examining the options available and the cost, One Step GPS won by value alone. There is no wait time when wanting to contact them. Their pricing structure is simple. Basically, they are easy to do business with and their product has all the features everyone else is offering.