---
title: "One Step GPS Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of One Step GPS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if One Step GPS is a good fit for you!"
source_url: "https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/"
page_type: "reviews"
language: "en"
---

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One Step GPS Reviews

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[Overview](https://www.softwareadvice.com/field-service/one-step-gps-profile/)

Reviews

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# One Step GPS User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 267

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.8/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 230 reviews (86%)
- 4 stars: 33 reviews (12%)
- 3 stars: 2 reviews (1%)
- 2 stars: 1 reviews (0%)
- 1 star: 1 reviews (0%)

### Most mentioned pros

- accesibility and simplicity, using the app for tracking speeding, distances and customize dates allows me to keep a better track of my customer’s behavior
- I like that it’s very easy to learn how to operate the app and install the product in your vehicle, I love what the app comes with from knowing the mileage the real time location of your vehicle the engine scanning to see if there’s a problem with the vehicle if someone is speeding, the security of knowing you can disable the starter and all the value you get for such a small price, I get an email of someone checking in on me from one step gps all the time to see if I’m having any problems so they are very in tune with their customers I never have any issues with this product and I’m sure if I did the customer service would be right on it!
- The software allows you to custom name each device and or vehicle in the platform which makes it easier to identify each tracking unit.

### Most mentioned cons

- The only issue I have seen is that every once in a while a GPS will not update its location for a 10/15 minute span.
- The interface can be a little laggy/buggy sometimes - often fixed by reloading the page, but sometimes icons won't display on the correct spot on the map, video stream previews are inaccurate.
- I use it as a tool for those guys who lose their paperwork or were in a bad cell area and weren't able to punch in/out of jobs accurately.

## One Step GPS customer reviews

Showing reviews 1-25 of 267 (page 1).

### One Step GPS is Awesome!

- Overall rating: 5/5
- Reviewer: Michelle L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

One Step GPS has been the perfect solution for our household. It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One Step GPS is highly functional with an affordable price. Users can customize key settings, and the product is easy to use. The historical playback is awesome!

#### Cons

One thing that would be great is if users could set their update speed, i.e. 5 second updates, 10 second updates, etc.

#### Reasons for choosing One Step GPS

US Fleet is very expensive - I needed something more affordable, and One Step fit that bill.

---

### Reliability and Accuracy

- Overall rating: 5/5
- Reviewer: Christine M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Wonderful! So glad I made the choice to change services and switch to One Step. Easy to learn, they have tutorials right in their program. They record so much more than just miles. The locations are precise right to the address. Best GPS I have used in trucking.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The locations are precise. Diagnostic codes are thorough! I love that we can still see locations and unit info even if the driver disconnects! Best GPS I have used in trucking.

#### Cons

The ELD they partner with is basic and not user friendly, but if you have ELD experience you will figure it out.

#### Reasons for choosing One Step GPS

I wanted a GPS/ELD that didn't tie me into a contract. If a company is good, your customers won't leave, especially for the type of data that you are recording (we need this info for years), so it doesn't make sense to jump. I like that I can order and keep additional units in stock for new drivers without having to pay a monthly fee (until activated)

#### Reasons for switching to One Step GPS

They got too greedy! (pricey, lengthy contracts)

---

### OneStepGPS Excellent Support

- Overall rating: 5/5
- Reviewer: Jeff D.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I worked with [sensitive content hidden] today to make some changes to my Groups and Permissions. Without [sensitive content hidden], I would have never been able to complete my task. [sensitive content hidden] was very knowledgeable, courteous, and patient. We were able to resolve my questions on the first attempt. She is a great customer support representative! I feel the OneStepGPS support team performs their jobs so well that they should set the industry standard for support! Thank you!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Their support reps are excellent, and always able to help me make changes in the OneStepGPS portal. They have always been able to help resolve my issues.

#### Cons

I cannot find anything to say here, their software, portal, and support are excellent! This is a well ran company!

---

### Good product, really bad customer service

- Overall rating: 1/5
- Reviewer: Keith F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Reliable when you get the right Gps, But if you get the wrong one is a headache to get I touch with anyone so they can email you a return label…

#### Cons

The problem is that they never answer the phone or returned calls Even if you been with them for years.. Product is good but no customer service avalible

#### Reasons for switching to One Step GPS

Product is good but very very confusing when it comes to understanding the billing and to return or change what a problem

---

### Store Manager

- Overall rating: 5/5
- Reviewer: Angel W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Great product that actually works in Nassau, Bahamas with exceptional customer service. They went above and beyond to provide assistance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Works exactly as advertised in Nassau, Bahamas, and has exceeded my expectations. It has performed reliably and consistently

#### Cons

Add additional support to secure the OBD II port device. Add Velcro trap, fastener, or clamp to ensure firm connection with GPS device.

---

### Great service, great product

- Overall rating: 5/5
- Reviewer: Elizabeth W.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

One Step GPS has been great for us. We needed Dashcams/GPS monitoring for better fleet management. Dashcams were super easy to install and monitoring them through app or browser is straightforward. We like that we can customize alert settings for just about anything. Communication to and from One Step GPS has been excellent. Our contact has provided assistance and reached out at every step to ensure we are happy with the product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Dashcams were super easy to install and monitoring them through app or browser is straightforward. We like that we can customize alert settings for just about anything. Communication to and from One Step GPS has been excellent. We like "no contracts" - as our business operates this way ourselves - and like that we have the option to buy or rent equipment.

#### Cons

Alert configurations can be a little bit of a hassle to set up if you are assigning different preferences to different alerts. We wish there was a way to customize some of the alerts further - for instance, we would love to be able to assign a "Speeding over posted" alert for something like 13 mph over posted for non-highway driving, but for highway driving we'd want the alert to be "speeding over" 20. Perhaps there is a way to do this, but I have not figured it out.

#### Reasons for choosing One Step GPS

We liked the Dashcam/GPS combo for real-time monitoring and that we could customize alert settings more than with other products on the market.

---

### Definitely Recommend

- Overall rating: 5/5
- Reviewer: Meredith J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

First time users of gps for our work trucks and couldnt be more pleased. One Step is great to work with. Customer service very helpful and responsive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cost, accuracy, signal strength. I also love that you can set work areas and times. Great value for the money woth no lengthy subscription requirements.

#### Cons

The app takes a little while to figure out. We are a small shop and there is alot going on. Once you figure out what you need and what you need, its good from there.

#### Reasons for choosing One Step GPS

Price, connectivity and contract terms were the main deciders

---

### The BEST GPS system!

- Overall rating: 5/5
- Reviewer: Rebecca C.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As an on-demand delivery service owner, it's been a game changer! Very beneficial and well worth the value!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The app is super user friendly and easy to navigate. Always shows in real time exactly where my drivers are and makes it easier to dispatch with that knowledge. Furthermore can give vehicle codes for errors.

#### Cons

I truly haven't had one downside or disappointment in using OneStepGPS.

#### Reasons for choosing One Step GPS

Pricing was better for my small fleet, the app seemed easy to use, tracking devices were simple to install

---

### Command view

- Overall rating: 4/5
- Reviewer: Michael J.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The device does disconnect often or go offline

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the general map view that shows all vehicles in one map

#### Cons

Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings

#### Reasons for switching to One Step GPS

I had to switch because ABI only supported One Step at the time

---

### Happy Customer

- Overall rating: 5/5
- Reviewer: Chris B.
- Verified reviewer: Yes
- Industry: Printing
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am happy with the product and service and would recommend to anyone

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The installation and setup is easy. The product is reliable and just works.

#### Cons

Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue.

#### Reasons for choosing One Step GPS

The price is reasonable and the user interface was better

---

### Great product, even better customer service

- Overall rating: 5/5
- Reviewer: Katrina M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Wonderful. Customer service is the best I've ever dealt with. They handle our issues immediately and even follow up periodically to make sure we are satisfied.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to pull reports and excellent customer service!

#### Cons

Some of the mounts block partial view of the cameras

#### Reasons for choosing One Step GPS

Price & customer reviews. One Step's reviews were higher

#### Reasons for switching to One Step GPS

We could not add additional cameras to our plan. The cost of a new plan was too high to justify.

---

### Highly Recommended!

- Overall rating: 5/5
- Reviewer: Aaron M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had a subscription with One Step GPS for many years now and have never had any issues. The only time I have every had to contact customer support is when setting up new systems. They have always been very easy to get a hold of and very friendly and professional.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Highly Accurate and easy to use. The onine interface is also great. I love how it helps me keep track of all my maintenance needs.

#### Cons

Honestly nothing. Great Service! Literally zero complaints.

#### Reasons for choosing One Step GPS

I always do quite a bit of research when making any purchase. Doesn't always pay off, but in this case it did. Glad I went with One Step GPS.

---

### Love this app!

- Overall rating: 5/5
- Reviewer: Kelsey C.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Love it. I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very user friendly and the customer support is always available and willing to help.

#### Cons

Sometimes the live video feed lags a bit.

#### Reasons for switching to One Step GPS

Our old system was never synced up with real time. My trucks would be in the middle of the ocean when they were actually in my shop miles away. The live feed never saved. Customer support was non existent.

---

### One Step GPS is a great solution

- Overall rating: 5/5
- Reviewer: Kristin F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our company switched to One Step GPS a few years ago and haven’t looked back. The trackers are easy to install and the system is user friendly. Great overall experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use! The interface is user friendly and very easy for new team mates to understand. Helps us route drivers more efficiently.

#### Cons

Playback / history of vehicle trips isn’t as detailed and easy as some of the competitor products

#### Reasons for choosing One Step GPS

One Step fit our needs better and had better pricing

#### Reasons for switching to One Step GPS

Too costly for us - verizon connect was a lot of money for not much difference and difficult to install units

---

### Business owner review

- Overall rating: 5/5
- Reviewer: Matt H.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Straight forward, great customer service!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple to use program, tons of data if required.

#### Cons

Updating the new versions, but I don’t like change.

#### Reasons for choosing One Step GPS

Price, no contracts, startup costs, ease of use

#### Reasons for switching to One Step GPS

Poor customer service, easy use of system

---

### One step gps is Great!

- Overall rating: 5/5
- Reviewer: Robert D.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is great I’ve had no problems with the app or the trackers they’ve always had real time information the customer service is great

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it’s very easy to learn how to operate the app and install the product in your vehicle, I love what the app comes with from knowing the mileage the real time location of your vehicle the engine scanning to see if there’s a problem with the vehicle if someone is speeding, the security of knowing you can disable the starter and all the value you get for such a small price, I get an email of someone checking in on me from one step gps all the time to see if I’m having any problems so they are very in tune with their customers I never have any issues with this product and I’m sure if I did the customer service would be right on it! I’ve had them for about a year and never had any bugs or issues I’ve had to report, I’m very satisfied with this product!

#### Cons

There’s really nothing I don’t like about one step gps they take care of everything I need and I’m happy with it

---

### Great product at a great price, a few issues with the trackers

- Overall rating: 4/5
- Reviewer: Daryl S.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We love it. Our team loves it. It's simple to use. Most of the time, we don't have to worry about it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Open API for adding locations on the map Easy installation They are one of the most economical solutions in the industry. Prompt service when we have issues

#### Cons

We've had a number of trackers go bad, and they had to be sent back, but they quickly sent us new ones. The documentation on the API is not very clear or up to date.

#### Reasons for choosing One Step GPS

Price was better than the other options.

---

### gclab73011

- Overall rating: 5/5
- Reviewer: Sheldon G.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We really like one step gps platform. Knowing daily routes helps our business be more efficient. Also safety and security comes into play.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like the security knowing that my drivers have tracking information about them for directions and safety.

#### Cons

I have not had any issues with one step gps. Therefore I cannot give an answer to this question. Thanks

---

### 24/7 Perfect Cleaning Review

- Overall rating: 5/5
- Reviewer: Razzy J.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Always great customer service which stands behind their product . Great communication and problem solving solutions

#### Cons

Their front dash camera due to its set up. Also if not in use after a considerate amount of time, it will power off which can be an inconvenience

---

### Helpful and useful

- Overall rating: 5/5
- Reviewer: Carli N.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been great. I can not think of anything that is not positive or helpful about this app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like how helpful it is with our day to day job. It is very convenient and useful with the job at hand.

#### Cons

I am not able to think of anything at this time that I do not like. I can not think of anything that is not positive or helpful about this app.

---

### Great Program and Great Price!

- Overall rating: 5/5
- Reviewer: Barbara O.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Love it! We got the product right away and the customer service was excellent. They have followed up with us every step of the way. Highly recommend!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use and the level of detail we get. I didn't need an ounce of training, and that's saying a lot! REALLY happy with this product.

#### Cons

Can't think of anything. I haven't yet found any negatives. I just wish I had time to delve into the reports.

---

### Best GPS company!

- Overall rating: 5/5
- Reviewer: Sharon M.
- Verified reviewer: Yes
- Industry: Package/ Freight Delivery
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been a wonderful experience. The local companies (as well as our cell phone companies) have been after us. They want you to sign a contract and prices are much higher, I will keep One Step GPS for as long as we have employees using our cars.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the price & customer service. Whenever I have a question they are right there on chat to answer.

#### Cons

I don't think there is anything that is a CON with One Step GPS.

---

### Works all the time, great customer service, unbeatable price.

- Overall rating: 5/5
- Reviewer: Kyle D.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great. Price is wonderful, the service delivers. It is reliable and I use it weekly. Highly recommended.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service was fantastic. First of all, [sensitive content hidden] accent is phenomenal. He answered the phone and walked me through step by step how to install the unit, how the software worked, how to use it all, etc. It was by far one of the best customer experiences I've encountered.

#### Cons

Nothing comes to mind. I was a bit intimidated about installing the unit, but [sensitive content hidden] walked me through and made it easy.

---

### Save Labor Dollars, Know where you fleet vehicles are at 24/7.

- Overall rating: 5/5
- Reviewer: John D.
- Verified reviewer: Yes
- Industry: Business Supplies and Equipment
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

One Step GPS is used daily. I have recommended this GPS device to several other service companies due to the reasonable cost, great features, and ease of use. We have saved labor knowing where our service vehicles are at all times, we can be more flexible to dispatch as service jobs come up Durning the work day.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and customer support. Website is so user friendly for our Fleet manager. In addition, the customer support is great !

#### Cons

I'm thinking ... Um ... This is minor, because overall we it's a success story. Maybe every device should come with an adapter to hide the device.

---

### One Step GPS review

- Overall rating: 4/5
- Reviewer: Al S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I like the app and it is a really good value for the price.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The history feature allows me to go back on any vehicle. Helps me to verify time and place when necessary. I like that it provides codes on possible vehicle maintenance issues.

#### Cons

Vehicles in close proximity are hard to separate for checking arrival time, time at site and such.

## More reviews

[Next reviews](https://www.softwareadvice.com/field-service/one-step-gps-profile/reviews/?page=2)

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One Step GPS Reviews, Pros and Cons - 2026 Software Advice