Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"We are so pleased with this Company! There are not enough positive words to describe the ease of use, the customer service and the trouble shooting with our device! Thank you! "
"It's easy to use. Customer service is excellent. I've used Square, PNC Merchant, Cayan (Merchant Warehouse) and had terrible experiences. Billing is easy and simple. "
"User friendly for the contractor & the customer. Customer service over the phone is great & in person is even better! We LOVE our rep Walter!"
Cons
"Great, but REALLY need better reporting on transactions, there's no way to tell the finance charge on an individual transaction. "
"Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt."
"Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up."
Payzerware Reviews
Filter by:
January 2021
Scott from Plumb Crazy Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Perfect migration from wintac to payzerware
The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything
Pros
The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.
Cons
The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.
Reasons for Choosing Payzerware
The payzerware program was a better price point. They were able to meet all of our needs. The staff is very friendly.
Reasons for Switching to Payzerware
Wintac was prehistoric, sold to DavisWare and then to Field Edge witch is ending it in 2022
July 2017
Taz from James River Air Conditioning
Company Size: 201-500 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Fantastic payment processor. Better technology and customer service than the big banks!
Pros
1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.
Cons
No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Response from Payzer
Replied July 2017
Hey Taz, Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best. Thanks, PayzerCare 1.866.488.6525
May 2019
Teresa from Davis Comfort Systems
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2019
Payzer
Payzer is a simple for credit card payment processing for Field Techs.
Pros
Field Techs are able to take customer payment onsite.
Cons
Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Response from Payzer
Replied May 2019
Hi Teresa, Thank you for your review! We're happy to hear that your Field Techs have an easier time taking payments and offering financing. We're looking into your sync errors with QuickBooks, and a PayzerCare specialist will reach out to make sure everything is working correctly. If there's anything else we can help you with, please feel free to reach out at customercare@payzer.com or our phone number is 1.866.488.6525. Regards, The Payzer Team
July 2017
Ann'g from Rusk Heating and Cooling
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Switching to Payzer was a piece of cake. We have had a very positive experience.
The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!
Pros
The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !
Cons
Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Response from Payzer
Replied July 2017
Hi Ann'g, Thank you for the review. Payzer would also like to thank you for being a valued partner of ours. As far as your techs having to manually enter cards, I'm very sorry to hear this. Payzer is always trying to improve our product and service. That being said, we have a solution and it's the new G4 card reader that launched about a year ago. The new readers have a re-chargeable battery, which means the reader will recognize a swipe on a more consistent basis. If you would like to discuss the card readers over the phone or via email, feel free to reach out. Our PayzerCare email is customercare@payzer.com and our phone number is 1.866.488.6525. Hope to talk to you soon :) Regards, PayzerCare 1.866.488.6525
July 2017
Aaron from Keystone Basement Systems, Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Fast and Flexible
My company is able to offer many more options for payment, which ultimately increases sales.
Pros
Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.
Cons
Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

Response from Payzer
Replied July 2017
Hey Aaron, Thanks for your comment and kind review. If you're not already using Fortiva or Genesis, please let us know. They both do a great job of 2nd look lending and are helping our customers win more jobs today. We also have some new options planned for later in the year. Can we check back with you in Sept / Oct for an update? Feel free to call us or email us at payzercare@payzer.com if you have any questions or concerns. Regards, PayzerCare 1.866.488.6525
July 2017
Wyatt from Parks Heating and Cooling
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2017
Payzer employees are awesome!
Pros
Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.
Cons
Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Response from Payzer
Replied May 2019
Hello Wyatt, Payzer would like to thank you for the GREAT review and even better feedback. In regards to the card readers, we recommend you turning the card reader clockwise or counter clockwise while it's plugged in until you're able to push the reader further in. If this doesn't work, you can find some AUX extenders on the web. I'll paste a link in here to an extender that we think is worthy of purchasing. If you have questions, give us a call. https://www.amazon.com/FosPower-Auxiliary-4-Conductor-Smartphones-Microphone/dp/B016E5PEXC/ref=sr_1_8?ie=UTF8&qid=1501016667&sr=8-8&keywords=aux+extender Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com
March 2018
Jeff from Gwyn Electrical Plumbing Heating and Cooling
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Hands down the easiest and most user friendly interface in credit card processing!
We now have the ability to do monthly service agreements for our customers. This allows our customers to pay monthly and not have to pay one lump sum for their agreement. We also, have the ability for our sales force to receive deposits in the field now even before a job has started.
Pros
The user interface is very easy to navigate and understand. The recurring payment options really allow us to charge monthly for our service agreements. This is somthing we have never been able to do until Payzer.
Cons
I Wished that the software integrated with Quick books online. It does integrate with the desktop version, but not the online version.

Response from Payzer
Replied March 2018
Hi Jeff, Thank you for the great review. We are pleased to hear everything is going well and we are working on integrating with Quickbooks Online. Best, PayzerCare 1-866-488-6525
July 2017
Kristna from Connolly Heating & Air Conditioning
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Payzer has made collecting payment so much easier for our business.
The ability to email customers a bill and they can just pay it in the comfort of their home if we've already left for the day.
Pros
Customers can pay on our website just by entering the invoice details. We can take e-checks and credit cards. Customers can also apply for financing directly from the app.
Cons
Sometimes my guys have issues with the card readers. There is no way to swipe a card with the reader on the new iPhone it has to be input manually which costs a little more.

Response from Payzer
Replied July 2017
Hi Kristina, Payzer is happy to hear things are going well. Just a quick FYI, the iPhone 7 and 7 Plus comes with an attachment that plugs in to the lightning port at the bottom of the iPhone. The attachment that Apple includes with all iPhone 7 models enables anyone to plug in an accessory that has a male AUX adapter which is what our card readers have. The adapter is located on the back of the headphone packaging within the iPhone box. If you have questions or concerns, please feel free to call and we'll be more than happy to assist. Best, PayzerCare 1.866.488.6525
May 2019
Chris from Arctic Heating & Cooling
Company Size: 2-10 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Payzer Credit Card Processing
Very good experience, they are very friendly and offer a good product. The very few issues we have had over the years were resolved quickly.
Pros
easy to use. We have used it for probably 4-5 years and have never had an issue with the money being deposited on time.
Cons
Sometimes the communication from their office isn't the best.

Response from Payzer
Replied May 2019
Hi Chris, Thank you for the review and thank you for being such a great partner of Payzer's! We've enjoyed working with the Arctic Heating & Cooling team over the past few years. Let us know if you need anything at customercare@payzer.com or our phone number is 1.866.488.6525. Regards, The Payzer Team
February 2021
Scott from Royal Class Service
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2021
Current Payzer User / Admin
Overall, we have had an outstanding experience with the software and will continue to use it.
Pros
The software is very easy to use and navigate. It can be used on our desktops in the office or in a mobile way by our technicians.
Cons
There is nothing that I really can negative about it. There is no down time and very dependable. Thanks!!
Reasons for Choosing Payzerware
Great price point and easy to use for the technicians as well as the admin staff
July 2017
Christina from MAX-AIR Heating & Air Conditioning, Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Payzer Customer
Quick data entry, ease for field techs to accept payments, easy reconciliation, easy finance tool for my customers
Pros
This is so easy to use, payment is next day and finance approval or denials are almost immediate. Finance screen is easy to use and the whole process is effortless.

Response from Payzer
Replied July 2017
Hi Christina, Payzer appreciates the generous review. We are thrilled to hear things are going so well and we hope things get even better as you continue to explorer more of what Payzer has to offer. We did a brief analysis on your account and we see your company isn't using Greensky plan # 1969. This plan has a 0% contractor fee and it's one of Greensky's most popular loans. We also noticed you haven't signed up for mobile check deposits. A lot of companies like this because it saves a trip to the bank and it can cut back on the cost of card processing if utilized correctly. Feel free to call us at your earliest convenience and we will be more than happy to assist with any of the topics listed above. Regards, PayzerCare 1.866.488.6525 customercare@payzer.com
July 2017
Katey from Hauser Heating & Air
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
4.0
July 2017
Great
Pros
Easy to use for our field technicians and customers. We use it daily with thirteen field technicians
Cons
Great, but REALLY need better reporting on transactions, there's no way to tell the finance charge on an individual transaction.

Response from Payzer
Replied July 2017
Hello, Payzer appreciates the feedback and we always strive for customer satisfaction. We tried to call you twice but you've been busy both times. I wanted to touch base on the financing charges for individual transactions that you talked about in the review. Payzer also performed a brief analysis on your account and we see you're signed up for second look financing but the company isn't using it that much. Please give us a call or email us at your earliest convenience so we can talk about the above topics. Kind Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
August 2017
Chris from Tier 1 Heating & Air
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Payzer has been very helpful for my business.
Pros
It simplifies all my A/R processes to one central application and dashboard. The dashboard is super easy as well. Allows me to see all my A/R transactions in one place.
Cons
I'd like Payzer to incorporate more financing companies like Wells Fargo & Synchrony into their app.

Response from Payzer
Replied August 2017
Hey Chris, We appreciate the review. Payzer is constantly looking to better our product. This includes bringing the best lenders to our platform. We have some awesome stuff in the works but that's all I can say for now :) Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Christine from Absolute Air Services
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Great tool for our guys in the field! Customer service is top notch!
Pros
We really like the ease and speed of processing the payments in the field. It save the office staff a lot of time.
Cons
The issues we have are not necessarily payzer issues...glitchy sync issues, internet service in the field hinders use, etc.

Response from Payzer
Replied July 2017
Thanks for the review, Christine. Payzer always likes to hear positive feedback about our customer service. It's something we pride ourselves on. One thing we noticed about your account. It looks as though you're using Greensky but the company isn't taking advantage Greensky's cheapest plan, plan 1969. This plan has a 0% contractor fee. Please give us a call or send an email to customercare@payzer.com and we can guide you through activating the loan. Regards, PayzerCare 1.866.488.6525
October 2018
Mike from Custom comfort
Company Size: 2-10 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Super happy
Payzer has simplified our credt card processing and lowered our cost of doing so.
Pros
This software has made our credit card processing so much easier.
Cons
The software doesnt integrate well with our other software.

Response from Payzer
Replied October 2018
Hey Mike, Payzer is excited to hear we are making a positive impact on your business. I noticed you are using our newest software, Payzerware. We would like to hear how that's going as well. Have an excellent day! :) PayzerCare 1.866.488.6525
July 2017
Fred from Central Heating & Cooling, Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
always works just like they said it would!!
Pros
When it comes to software there is usually a big letdown period when how the software actually works in the office environment. With Payzer this was not an issue... it works exactly the way they explained. and as for support - there is no one better - any time i have a question i reach out to the support staff and he answers, or finds the answer, to whatever it may be . couldnt be happier.

Response from Payzer
Replied July 2017
Hi there Fred, Thanks for the awesome review! We also appreciate the thoughtful words for our PayzerCare team. Our primary goal is to provide the best possible support to our customers each and every day. Let us know if there is anything we can do to help assist. Have a great day and we hope to talk soon. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Sarah from Aire Serv Heating & Air
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Customer service is excellent. Easy application. Overall experience has been excellent.
Pros
It's easy to use. Customer service is excellent. I've used Square, PNC Merchant, Cayan (Merchant Warehouse) and had terrible experiences. Billing is easy and simple.

Response from Payzer
Replied July 2017
Hi Sarah, Thank you for the excellent review. Payzer is super happy to see things are going well and we are always here if you need anything at all. Thanks, PayzerCare 1.866.488.6525
July 2017
Kir from Johnston Cooling and Heating LLC
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Payzer has proved to be convenient, efficient, and effective for our company and technicians. Thanks
Our technicians are able to accept payments, partial payments, and customers are able to adjust their balances as needed.
Pros
The detailed transaction lists are a great help, they also merge well with our existing accounting software.
Cons
As bookkeeping staff, we often export our monthly statements as PDF files. Monthly statements do not save in PDF format easily only Excel.

Response from Payzer
Replied July 2017
Hey Kir, Thanks for the review! We also appreciate the feedback in regards to downloading the monthly statements in an Excel format. I just submitted a ticket to Engineering to see if it's possible to provide an Excel option. I see the benefit in having the option and we will followup when I hear if this is possible or not. Regards, PayzerCare 1.866.488.6525
January 2019
Nikki from Rexroad Heating and Cooling, LLC
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Quality and Support
Pros
Payzer provides everything you need to get paid at affordable rates.
Cons
We're still waiting to see some features added in.

Response from Payzer
Replied January 2019
Hi Nikki, Thanks for the review! We are glad to hear Payzer is meeting your expectations. I'm not sure if you've heard, but we now have the All-In-One management tool called Payzerware. If Payzer doesn't have everything you're looking for, Payzerware will. Check it out at Payzerware.com. We will be more than happy to demo it to see if it's a good fit for your business. Regards. PayzerCare 866.488.6525
July 2017
Kaci from Boyce Comfort Systems
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Easy recurring payment setup.
Pros
Easy recurring payment setup. Several in-app financing options. Easy account setup for all field and office users. Very little issues in several years of using Payzer.

Response from Payzer
Replied July 2017
Kaci, Payzer would like to thank you for leaving this excellent review. More importantly, we would like to thank you for being a valued Payzer customer. If you need any assistance in the future, feel free to give us a call and we'll be delighted to assist. Sincerely, PayzerCare 1.866.488.6525
May 2019
Christine from Air Systems Mechanical
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
Great option with Coolfront Integration
Make is seamless for our service techs to accept payment in the field.
Pros
This software integrates with our coolfront software and techs can take payments straight from Coolfront.
Cons
The card swipers are pricey at $125 each.
July 2017
David from HERO Heating And Air
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Switching over to payzer was extremely easy
Pros
You get emails on every charge; You can see all activity "real time" from the app. Financing is also available through the app.
Cons
Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up.

Response from Payzer
Replied July 2017
Hey David, Payzer is very happy to hear that you were able to transition so easily. I wanted to touch base on a couple things that I feel will help your company. You don't have to enter the customer information before you swipe a card. Once the card is swiped, it will pull the customer info off the card and auto populate it to the Payzer app. From that point, you would plug in the amount to charge and you're good to go. Secondly, I see you might qualify for one of our second look lenders, all depending on how long you've been in business. We would love to talk to you about the above topics. Feel free to give us a call or send us an email and we can help assist. Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com
November 2018
Scott from White goods services
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
Mobile swipe
Good quick app to accept payment. I don’t really like how the check reader has to have the perfect background to process a check. Other than that it is good.
Pros
The ease of app when in it seems to be ok.
Cons
The check reader does not seem to work that freat

Response from Payzer
Replied November 2018
Hey Scott! Thanks for the excellent review. We appreciate the feedback and we are always looking to improve our product. Regards, PayzerCare 866.488.6525
July 2017
April from All Around Service & Maintenance, LLC
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Excellent program!
Pros
User friendly for the contractor & the customer. Customer service over the phone is great & in person is even better! We LOVE our rep Walter!

Response from Payzer
Replied July 2017
Hi April, Thank you for the awesome kudos and we just so happen to love Walter too. We appreciate the review and hope things continue to go well with your business. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Shelly from Poston Heat & Air, LLC
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
BEST! BEST!
Pros
We are so pleased with this Company! There are not enough positive words to describe the ease of use, the customer service and the trouble shooting with our device! Thank you!

Response from Payzer
Replied July 2017
Shelly, Thank you soooo much for the review! You are honestly one of the best people we've had a chance to work with. You are patient, kind, and friendly. If there is ever a day where you or your company needs anything, let us know and we'll be thrilled to assist. Thanks again, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Mary from B & B Heating & Cooling, LLC
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
I LOVE IT.
Very easy to use. It uploads into Quickbooks so it saves time when processing checks or credits for payment.
Pros
The software is very Easy to used. I added a new user this morning & it took a total of 5 min. for him to download the software, log & be show how to use.

Response from Payzer
Replied July 2017
Hello Mary, I wanted to let you know that we received your review and Payzer really appreciates the kind words. We value your relationship and we hope to see your business continue to flourish. Thanks, PayzerCare 1.866.488.6525
July 2017
Tiffany from Brooklyn SolarWorks
Company Size: 11-50 employees
Industry: Renewables & Environment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2017
We have a great experience with Payzer.
Pros
Payments get posted to bank fast, next day if on a business day. Customer service is awesome. They provide exceptional customer service. They deserves an immense amount of recognition for what she does for Payzer. If ever you face a complicated issue, customer service agents are ready to help.
Cons
Payments could be posted faster, as in same day payment if not after the hours of business. Other than this no cons.

Response from Payzer
Replied July 2017
Hi Tiffany, It was great talking with you today and we appreciate your feedback. I checked in to the same day funding question you had. At this time, your company has the best possible funding time frame which is next day. If Payzer is ever able to get merchants moved to same day funding, you will be the first to know. Take care and GO Mets! Thanks, PayzerCare 1.866.488.6525
July 2017
Barb from T.E. Spall & Son, Inc.
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Very easy to use and process payments.
Pros
The Payzer software is very user friendly. We have technicians using in the field daily, so it needs to be quick and easy to use.

Response from Payzer
Replied July 2017
Hey Barb, Thanks for the review. We are happy to hear our software is user friendly and easy to use. If that's ever not the case, we would like to be the first to know about it. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Andrea from Tri-City Refrigeration, Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Been looking for a provider like this for awhile!
ease of use for the entire company, better payment options for our customers and better pricing on processing fees.
Pros
It's super easy to use, and the recurring payments option is set and automatic so I don't have to think about anything each month. Love the instant emailed receipts and really love the built in payment options for large repairs or replacements. Also love the online payment option for my customers - they can make a payment anytime, day or night.

Response from Payzer
Replied July 2017
Andrea, We are glad to hear you're using our website button. This is one of the smallest but most rewarding features Payzer has to offer. If you ever need anything at all, give us a call or shoot an email to payzercare@payzer.com. Thanks, PayzerCare 1.866.488.6525
July 2017
Tyler from SCAHACC
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Great user friendly experience.
Pros
How simple the page is. Nothing to distract myself or a consumer entering their information. I also like the reports on recurring transaction.
Cons
The invoice number and description are a drop down option. I wish it was automatically there. I have had co-workers not fill in these fields which leads to a transaction with no details.

Response from Payzer
Replied August 2017
Hey Tyler, Thanks for the great review. Just a quick FYI, your company can turn on 'Require Invoice Number' in the 'Admin' tab under 'Other Settings'. This will prevent your techs from taking payment without entering an invoice number. If you have question about the custom settings, feel free to reach out and we'll be happy to assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Twyla from Phil's Good A/C & Heating
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Payzer Payment Processing has helped to streamline my business payment timeline.
Pros
The E-Check feature is very beneficial to my business. I no longer have to wait for technicians to physically give me checks to deposit for payment.
Cons
The card readers do not have chip capability. Some of my techs have had challenges with swiping cards and causes us to have to manually input some credit card payments.

Response from Payzer
Replied July 2017
Hey Twyla, Thank you for providing a great review for us. We are glad to hear E-Check is going so well. In regards to the card readers, if your techs are having issues, have them call us at 1.866.488.6525 and we can troubleshoot until we resolve the issue. Regards, PayzerCare 1.866.488.6525
July 2017
Sherri from Roland Black Heating & Cooling Inc
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Everyone with Payzer was very helpful getting us signed up and using the software!
Much easier to use, customers are emailed their receipts which saves me from sending them out. Customers have more financing options!
Pros
Very impressed with how easy it is to use! Really like the automatic payments feature. Also like the receipt, it is more detailed than our previous credit card machine.
Cons
Having to log in each time. The customer option to match customers, I have several customers with the same name and it keeps wanting to autofill the oldest customer.

Response from Payzer
Replied August 2017
Hey Sherri, We appreciate the excellent review. We would like to take the opportunity to help you out a bit. You can turn on 'Disable Logout Time' setting in user settings of Payzer. You can also search for customers after you type in the customer name and the app will show you all customers with the same name. If you have more than one copy of the customer, you can manage those customer in the 'Activity' tab, then 'Customers'. We hope this helps. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
July 2017
Tiffani from Christensen Heating & Air
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Quick & Easy
Onsite payment that is easy to use for our techs.
Pros
Its user friendly, very straight forward. The devices are very tough without being to big. The immediate email notification when a card is processed helps cut out the missing payment information.

Response from Payzer
Replied July 2017
Hi Tiffani, Payzer would like to thank you for the excellent review. I hope things continue to go well. If you have any questions at all, give us a call or shoot us an email to payzercare@payzer.com and we'll be more than happy to assist. Best, PayzerCare 1.866.488.6525
July 2017
Brendan from Heckman LLC
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
July 2017
My experience was exceptional Matt Ciotti was my Rep he kept everything moving for us
Pros
I like how efficient the software is and the easy access and the customer service with quick responses. We had a good experience all around the financing has taken our company to the next level

Response from Payzer
Replied August 2017
Brendan, Payzer would like to thank you and your company for coming aboard. We hope your business continues to enjoy the services we provide. If anyone within your company has questions or concerns about payzer, call us and we can help. Regards, PayzerCare 1.866.488.6525 PayzerCare@payzer.com
February 2020
Erin from W.E. Brown
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
February 2020
Payzer Review
It was a easy experience and not hard to use. I think any company can use it.
Pros
I think it was super easy to use and it wasn't hard to navigate to get what you needed done in a days work.
Cons
I don't think I have anything wrong to say because as a CSR we only used it for payments but billing side was a different department.
December 2019
Adrian from Pastry Depot
Company Size: 2-10 employees
Industry: Consumer Goods
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
December 2019
Great app
My overall experience with this software was great because it made getting work done!
Pros
What I liked most about this software is how easy it was to get a down payment from customers that wanted to get started right away
Cons
What I liked least about this software was how long it took for the payment to go through sometimes when I needed it to
July 2017
Matthew from north Georgia Spas
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
so easy to use and works flawless.
Pros
The loan calculator is great. very easy to show customers the difference between loans. I also received my money the very next day.
Cons
I don't like having to login in every time go back to the app. I wish it would let me stay logged in at least 3-5 minutes while it's running in the background.

Response from Payzer
Replied August 2017
Hi Matthew, Payzer thanks you for the excellent review. We are happy to hear you're having success with the loan calculator. In regards to logging back in to the mobile app every time you go back to it, I checked your user permissions and it looks like the logout timer for the mobile app is disabled. If you're still having this problem, call us or email us at the contact information listed below and we can help assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com
August 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2018
Simple and effective way to make payments and keep track of invoices.
Pros
One of the easiest apps to use on any device. The steps are easy to follow and provide several copies of invoices so you can keep track of everything effectively.
Cons
No complaints, the only issue I had was swiftly taken care of by their exceptional customer service department.

Response from Payzer
Replied August 2018
Mr. Anonymous, we appreciate the excellent review. We are pleased to hear you had a great experience with our Payzercare team. We take great pride in taking care of our customers. Best, Payzercare 1.866.488.6525
July 2017
TINA from Bruce Mechanical, Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
LOVE IT
Pros
EASY TO USE. STORES INFORMATION FOR YOU. DIRECTLY EMAILS CUSTOMERS FOR YOU. EVERYTHIG IN ONE PLACE.

Response from Payzer
Replied July 2017
Tina, Thanks for the great review! We see your just getting started with Payzer. If you have any questions about the software, please don't hesitate to give our PayzerCare team a call. Thanks again, PayzerCare 1.866.488.6525 customercare@payzer.com
July 2017
Deborah from StarSouth Technologies LLC
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
The total process from the Application to Business Development to Technical Support was positive
As companies we deal with become more mobil, it has become important to be able to take payment from these Customers in real time.
Pros
User-friendly and the technical support was spot on when there was a problem setting up the programs and afterward with using the product.

Response from Payzer
Replied July 2017
Hey Deborah. Thanks for the review. We're very pleased you're happy with the software and we hope you continue to enjoy it. If you ever have questions or concerns, feel free to call us or send us an email to payzercare@payzer.com and we'll be more than happy to help. Best, PayzerCare 1.866.488.6525
July 2019
Cindy from Solution source
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Payzer
Pros
We have just started using Payzer, in comparison to other finance options we have used this is a better value for us and our customers.
Cons
We haven't really found any thing about the software, due to not much use at this time.