Fantastic payment processor. Better technology and customer service than the big banks!

Pros

1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

Cons

No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Switching to Payzer was a piece of cake. We have had a very positive experience.

The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer!

Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Fast and Flexible

My company is able to offer many more options for payment, which ultimately increases sales.

Pros

Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.

Cons

Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

Extremely satisfied long time Payzer user

Our overall experience with Payzer is great. We love it and do not see ourselves changing software at all. KUDOS to Payzer for a great, easy to use product.

Pros

This is SUPER EASY software to use. We really enjoy the simplicity of this product and the lower rates. We never have a problem with the software going down nor do we have any other issues with this product. We have been using this for quite some time and do not plan on stopping. We highly recommend this software for credit card processing and financing.

Cons

The only that I can say that we do not like about this software is that it does not integrate with our primary software we use with our company. That is NOT Payzer's fault though. We wish it did.

Payzer

Payzer is a simple for credit card payment processing for Field Techs.

Pros

Field Techs are able to take customer payment onsite.

Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Payzer employees are awesome!

Pros

Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.

Cons

Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Hands down the easiest and most user friendly interface in credit card processing!

We now have the ability to do monthly service agreements for our customers. This allows our customers to pay monthly and not have to pay one lump sum for their agreement. We also, have the ability for our sales force to receive deposits in the field now even before a job has started.

Pros

The user interface is very easy to navigate and understand. The recurring payment options really allow us to charge monthly for our service agreements. This is somthing we have never been able to do until Payzer.

Cons

I Wished that the software integrated with Quick books online. It does integrate with the desktop version, but not the online version.

Payzer has made collecting payment so much easier for our business.

The ability to email customers a bill and they can just pay it in the comfort of their home if we've already left for the day.

Pros

Customers can pay on our website just by entering the invoice details. We can take e-checks and credit cards. Customers can also apply for financing directly from the app.

Cons

Sometimes my guys have issues with the card readers. There is no way to swipe a card with the reader on the new iPhone it has to be input manually which costs a little more.

Payzer Credit Card Processing

Very good experience, they are very friendly and offer a good product. The very few issues we have had over the years were resolved quickly.

Pros

easy to use. We have used it for probably 4-5 years and have never had an issue with the money being deposited on time.

Cons

Sometimes the communication from their office isn't the best.

Great option with Coolfront Integration

Make is seamless for our service techs to accept payment in the field.

Pros

This software integrates with our coolfront software and techs can take payments straight from Coolfront.

Cons

The card swipers are pricey at $125 each.

Payzer Customer

Quick data entry, ease for field techs to accept payments, easy reconciliation, easy finance tool for my customers

Pros

This is so easy to use, payment is next day and finance approval or denials are almost immediate. Finance screen is easy to use and the whole process is effortless.

Great

Pros

Easy to use for our field technicians and customers. We use it daily with thirteen field technicians

Cons

Great, but REALLY need better reporting on transactions, there's no way to tell the finance charge on an individual transaction.

Payzer has been very helpful for my business.

Pros

It simplifies all my A/R processes to one central application and dashboard. The dashboard is super easy as well. Allows me to see all my A/R transactions in one place.

Cons

I'd like Payzer to incorporate more financing companies like Wells Fargo & Synchrony into their app.

Great tool for our guys in the field! Customer service is top notch!

Pros

We really like the ease and speed of processing the payments in the field. It save the office staff a lot of time.

Cons

The issues we have are not necessarily payzer issues...glitchy sync issues, internet service in the field hinders use, etc.

Super happy

Payzer has simplified our credt card processing and lowered our cost of doing so.

Pros

This software has made our credit card processing so much easier.

Cons

The software doesnt integrate well with our other software.

always works just like they said it would!!

Pros

When it comes to software there is usually a big letdown period when how the software actually works in the office environment. With Payzer this was not an issue... it works exactly the way they explained. and as for support - there is no one better - any time i have a question i reach out to the support staff and he answers, or finds the answer, to whatever it may be . couldnt be happier.

Customer service is excellent. Easy application. Overall experience has been excellent.

Pros

It's easy to use. Customer service is excellent. I've used Square, PNC Merchant, Cayan (Merchant Warehouse) and had terrible experiences. Billing is easy and simple.

Payzer has proved to be convenient, efficient, and effective for our company and technicians. Thanks

Our technicians are able to accept payments, partial payments, and customers are able to adjust their balances as needed.

Pros

The detailed transaction lists are a great help, they also merge well with our existing accounting software.

Cons

As bookkeeping staff, we often export our monthly statements as PDF files. Monthly statements do not save in PDF format easily only Excel.

Quality and Support

Pros

Payzer provides everything you need to get paid at affordable rates.

Cons

We're still waiting to see some features added in.

Easy recurring payment setup.

Pros

Easy recurring payment setup. Several in-app financing options. Easy account setup for all field and office users. Very little issues in several years of using Payzer.

Switching over to payzer was extremely easy

Pros

You get emails on every charge; You can see all activity "real time" from the app. Financing is also available through the app.

Cons

Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up.

Mobile swipe

Good quick app to accept payment. I dont really like how the check reader has to have the perfect background to process a check. Other than that it is good.

Pros

The ease of app when in it seems to be ok.

Cons

The check reader does not seem to work that freat

Excellent program!

Pros

User friendly for the contractor & the customer. Customer service over the phone is great & in person is even better! We LOVE our rep Walter!

BEST! BEST!

Pros

We are so pleased with this Company! There are not enough positive words to describe the ease of use, the customer service and the trouble shooting with our device! Thank you!

I LOVE IT.

Very easy to use. It uploads into Quickbooks so it saves time when processing checks or credits for payment.

Pros

The software is very Easy to used. I added a new user this morning & it took a total of 5 min. for him to download the software, log & be show how to use.

We have a great experience with Payzer.

Pros

Payments get posted to bank fast, next day if on a business day. Customer service is awesome. They provide exceptional customer service. They deserves an immense amount of recognition for what she does for Payzer. If ever you face a complicated issue, customer service agents are ready to help.

Cons

Payments could be posted faster, as in same day payment if not after the hours of business. Other than this no cons.

Very easy to use and process payments.

Pros

The Payzer software is very user friendly. We have technicians using in the field daily, so it needs to be quick and easy to use.

Been looking for a provider like this for awhile!

ease of use for the entire company, better payment options for our customers and better pricing on processing fees.

Pros

It's super easy to use, and the recurring payments option is set and automatic so I don't have to think about anything each month. Love the instant emailed receipts and really love the built in payment options for large repairs or replacements. Also love the online payment option for my customers - they can make a payment anytime, day or night.

Great user friendly experience.

Pros

How simple the page is. Nothing to distract myself or a consumer entering their information. I also like the reports on recurring transaction.

Cons

The invoice number and description are a drop down option. I wish it was automatically there. I have had co-workers not fill in these fields which leads to a transaction with no details.

Payzer Payment Processing has helped to streamline my business payment timeline.

Pros

The E-Check feature is very beneficial to my business. I no longer have to wait for technicians to physically give me checks to deposit for payment.

Cons

The card readers do not have chip capability. Some of my techs have had challenges with swiping cards and causes us to have to manually input some credit card payments.

Everyone with Payzer was very helpful getting us signed up and using the software!

Much easier to use, customers are emailed their receipts which saves me from sending them out. Customers have more financing options!

Pros

Very impressed with how easy it is to use! Really like the automatic payments feature. Also like the receipt, it is more detailed than our previous credit card machine.

Cons

Having to log in each time. The customer option to match customers, I have several customers with the same name and it keeps wanting to autofill the oldest customer.

Quick & Easy

Onsite payment that is easy to use for our techs.

Pros

Its user friendly, very straight forward. The devices are very tough without being to big. The immediate email notification when a card is processed helps cut out the missing payment information.

My experience was exceptional Matt Ciotti was my Rep he kept everything moving for us

Pros

I like how efficient the software is and the easy access and the customer service with quick responses. We had a good experience all around the financing has taken our company to the next level

Payzer Review

It was a easy experience and not hard to use. I think any company can use it.

Pros

I think it was super easy to use and it wasn't hard to navigate to get what you needed done in a days work.

Cons

I don't think I have anything wrong to say because as a CSR we only used it for payments but billing side was a different department.

Great app

My overall experience with this software was great because it made getting work done!

Pros

What I liked most about this software is how easy it was to get a down payment from customers that wanted to get started right away

Cons

What I liked least about this software was how long it took for the payment to go through sometimes when I needed it to

so easy to use and works flawless.

Pros

The loan calculator is great. very easy to show customers the difference between loans. I also received my money the very next day.

Cons

I don't like having to login in every time go back to the app. I wish it would let me stay logged in at least 3-5 minutes while it's running in the background.

Simple and effective way to make payments and keep track of invoices.

Pros

One of the easiest apps to use on any device. The steps are easy to follow and provide several copies of invoices so you can keep track of everything effectively.

Cons

No complaints, the only issue I had was swiftly taken care of by their exceptional customer service department.

LOVE IT

Pros

EASY TO USE. STORES INFORMATION FOR YOU. DIRECTLY EMAILS CUSTOMERS FOR YOU. EVERYTHIG IN ONE PLACE.

The total process from the Application to Business Development to Technical Support was positive

As companies we deal with become more mobil, it has become important to be able to take payment from these Customers in real time.

Pros

User-friendly and the technical support was spot on when there was a problem setting up the programs and afterward with using the product.

Payzer

Pros

We have just started using Payzer, in comparison to other finance options we have used this is a better value for us and our customers.

Cons

We haven't really found any thing about the software, due to not much use at this time.