--- title: "FieldRoutes Software Reviews, Demo & Pricing - 2026" description: "Review of FieldRoutes Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/pestroutes-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Pest Control Software](https://www.softwareadvice.com/field-service/pest-control-comparison/) / FieldRoutes Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/pestroutes-profile/alternatives/) # FieldRoutes Review From $350/month 1 plan Wondering if FieldRoutes is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldRoutes 4.3 [(404)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) Pricing Starting at $350.00 per month ### About FieldRoutes Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods. Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything... you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success. Wondering if FieldRoutes is right for your organization? Our Pest Control Software selection experts can help you in 15 minutes or less. ## FieldRoutes User Interface ## Popular FieldRoutes Alternatives Main Product FieldRoutes 4.3 [(404)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.13Value for money - 4.18Customer support - 4.13Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Briostack](https://www.softwareadvice.com/field-service/briostack-profile/) 4.0 [(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) Ratings Breakdown - 3.90Ease of use - 3.94Value for money - 4.04Customer support - 3.93Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1478)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/) 3.9 [(256)](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/) Ratings Breakdown - 3.60Ease of use - 3.75Value for money - 3.88Customer support - 3.95Functionality Pricing Available upon request Get Price Alternative Product [GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/) 4.8 [(278)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.81Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2744)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price ## FieldRoutes Pros and Cons We analyzed 404 verified reviews for FieldRoutes to find out what actual users really think. Select to learn more Comprehensive Feature-Rich Platform The software provides a wide array of built-in features, from billing and reporting to customizable options and multi-unit tracking. Many users value that essential tools are included without extra charges, making business management more efficient and reducing the need for additional add-ons. Tailored For Pest Control Needs FieldRoutes is designed specifically for pest control businesses, offering industry-focused tools that support daily operations, customer management, and reporting. Users find it user-friendly and effective for companies of all sizes, making it a strong fit for pest management workflows. Streamlined Scheduling And Routing FieldRoutes offers robust scheduling tools that simplify appointment setting, route planning, and recurring service management. Users appreciate the ease of scheduling, rescheduling, and tracking daily activities, with features like automatic invoicing and customer notifications helping to save time and improve efficiency. Complex And Unintuitive Interface Many users find FieldRoutes difficult to navigate, with a steep learning curve, confusing workflows, and limited flexibility. Issues like slow performance, challenging data migration, and a lack of intuitive design make setup and daily use frustrating, especially for those without technical backgrounds. Slow And Unhelpful Support Customer support is a frequent pain point, with reports of slow response times, lack of knowledgeable assistance, and unresolved issues. Users often feel unsupported, needing to troubleshoot problems themselves due to inconsistent or ineffective help from the support team. ## FieldRoutes Pricing and Plans Starting price: $350.00 per month Free Trial Free Version Basic $350.00 per month Plan includes: - Route Optimization - Mobile App for Techs - Automated Communication and Reminders - Lead Management - Customer Payment Portal - Real-Time Data Reporting - Sentricon Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldRoutes Features - Popular features found in Pest Control Billing & Invoicing Calendar Management Customer Database Dispatch Management Electronic Signature Fleet Management Job Scheduling Pest Activity Tracking Pesticide Usage Tracking Quotes/Estimates Routing - More features of FieldRoutes Activity Dashboard Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Client Portal Contract/License Management Customer History Customer Portal Customizable Templates Data Import/Export Drag & Drop Electronic Payments Email Management Estimating For Lawn Care For Pest Control Companies Invoice Management Mobile Access Mobile Signature Capture Property Layouts Real-Time Data Real-Time Reporting Reminders Reporting & Statistics Route Optimization Scheduling SMS Messaging Technician Management Third-Party Integrations Timesheet Management Work Order Management ## FieldRoutes Integrations QuickBooks Online Integration rated undefined from -1 review ## FieldRoutes User Reviews ## FieldRoutes customer ratings - Overall rating: 4.3/5 - Total reviews: 404 ### Rating distribution - 5 stars: 223 reviews (55%) - 4 stars: 116 reviews (29%) - 3 stars: 36 reviews (9%) - 2 stars: 14 reviews (3%) - 1 star: 15 reviews (4%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.1/5 --- ### Crooked, Unethical Software Company - Overall rating: 1/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Wow! Potential new customers beware. If you are looking to use Pestroutes, beware. These guys charge $500 to give you a single backup of your own data. But it's only six fields of data. They don't give you all the the information. Apparently they say they own your customers data. Talk about sleazy business practices. We have had problems with this company in the past, they double billed us for 6 months. I wrote a bad review on Google that finally got the owners attention and I took it down after he reversed those double charges. But our inquiries into support were ignored up to that point. They are slowly making improvements to this software. After a year of using this software, the updates and changes are minor. They are now owned by a investment company. Before they sold, the owner (Jared Green) agreed that his software was not a good fit for us and said he would give us anything we needed to help us move on, but that never happened. I still can't believe they want $500 to give us a INCOMPLETE data backup, crazy. It's only 6 fields of data. There is so much customer data missing. It makes it nearly impossible to leave them and move to other software. Pestpac was only $125 for a FULL backup when we were using them. Google: "Termite Lawn and Pest Inc" (Orlando, FL) to call our office and we'll share all of our negative experiences we've had with them. If you sign up with PestRoutes after reading this review, then you have no one to blame when you have problems or try to switc #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The dashboard and auto finance charges are the only features I like. #### Cons There are so many features and tasks this software lacks. We have to export data into a spreadsheet just to accomplish most of our needs. It's very time consuming and takes many extra steps. We've been trying for almost a year to switch to a software provide that better fits our needs. Pestroutes has made it impossible by holding our data hostage. --- ### Worth a try - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Though I have only used FR for the CRM side things (not much of the sales side) I have to say they have been great! I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first CRM I've used, there a few quirks I hate, but they are meaningless unless you are used to the same that I am. Overall, I recommend any pest company to try them out and see for yourself. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros FR has been pretty easy for us to use. Getting someone new trained quickly on both office and mobile is a breeze with Knowledge base at your fingertips. Support has always been on the ball to answer and help when something isn't explained fully. They have also walked us through a few things. #### Cons All contracts have had to be made off site and uploaded by you as the cost to have them integrated is a bit extreme considering. The acct. status for each customer was something I had to get use to. Learning that somethings mean the same thing but in different ways, is a little confusing when setting up customers or reading reports. #### Reasons for switching to FieldRoutes PestPac was what I used at a previous company and what I was used to. We took the risks of using FieldRoutes when we started our own company because as it was explained, it hit each mark that we were wanting at the time. --- ### This was not our cup of tea - Overall rating: 2/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would avoid FieldRoutes at all costs. Literally would use a whiteboard and pen and paper to create routes and keep records before I would use this again. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros What did I like most about FieldRoutes......?????? The IT team that they have is awesome and was super helpful. They did fix bugs and issues, and the IT team was friendly. #### Cons First, in order to use their software, you have to set through a weeklong zoom class. Granted, it's only an hour or so long per day, but it is a 5-day class. You are also quizzed on this class. Thankfully I passed, but I am not sure what happens if you don't pass the class. Your "onboarding specialist" is supposed to help you with any questions or concerns. Pray you get a specialist that actually cares about their job. You can only have 1 person in an account at a time meaning if there are multiple users, only 1 can edit/update and everything else is view only. There is defiantly room for error when trying to put in a customer the "proper" way. By the time we transferred everyone from our old software into this software, we realized that this was not going to work for us and the cancellation process was atrocious! We did submit our notice to cancel in time, but they made it super hard to do so. #### Reasons for switching to FieldRoutes Our owner wanted a dashboard and FieldRoutes offered a dashboard --- ### Stop looking to found it! Why FieldRoutes should be your number one choice! - Overall rating: 5/5 - Reviewer: Lee A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very Well experience! Its easy to use and figure out! Its not overly complicated and functions with little to no errors! Highly Recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its amazing how fast and easy I can set appointments and do all my scheduling! Its easy to document your note of costumers to help service them better which leads to overall better customer support! Its defiantly better package deal then other providers like pestpac, and most cost efficient too! 10/10 service! I would Highly recommend! #### Cons I wish their was more tip and tricks to use all its features and shortcut to complete what you need. I now know a lot from using the program! #### Reasons for choosing FieldRoutes Cost and the reviews help me make the Right choice for our needs! --- ### Superior service, Superior management software - Overall rating: 5/5 - Reviewer: Kendall J. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Field routes has been great! Customer support has been prompt and knowledgeable. When I submit a request, they keep me updated as they are actively working on it. I love how easy it is to navigate and this makes training new employees so much easier! I wish the user experience was optimized across all different kinds of devices. The layout I see on the computer, I want my smart phone to match. Overall, FieldRoutes is the superior management software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how user friendly it is across all departments. It is very simple to understand when training someone new for the first time. #### Cons I wish the optimization was better across devices. As an office staff, sometimes, I have to write subscriptions from my phone. Once you get down to the recurring charges, you cant select the drop down arrow allowing to change the rate. This can be frustrating. I wish it was the same user experience whether I was on a phone, ipad, or computer #### Reasons for choosing FieldRoutes Field routes does not allow for other credit card processing companies --- ### Expensive! - Overall rating: 3/5 - Reviewer: Howard E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support is easy to contact; easy to schedule; a lot of features cost money. My customers do state that it is very user-friendly on their end, which is honestly the only reason I have not switched, but I am considering other options as this is very expensive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It is a system I am used to because a previous company I worked for used FieldRoutes, so I knew how it worked in the field. #### Cons Expensive, and it cost me money when a customer uses the system to send emails, texts, or calls to me... I NEVER use FieldRoutes system to call or text my customers, but I always get charges for "calling or texting" the customer. #### Reasons for choosing FieldRoutes I've used FieldRoutes as a technician working with past companies... figured it should be easy for us to use as a small business. #### Reasons for switching to FieldRoutes FieldRoutes bought them out... I made the switch prior to the full merger. --- ### Amazing Program - Overall rating: 5/5 - Reviewer: Hallie K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had this program for many years. The transition from our previous program to FieldRoutes was seamless. Everything transferred over amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program makes day-to-day pest control operations so smooth and easy. From scheduling to billing. #### Cons There is really not anything I don't care for. Sometimes the program freezes, but I usually attribute that to internet connection. #### Reasons for switching to FieldRoutes The previous program was not internet based. The fieldroutes program works perfectly with our company. --- ### Optimize your Schedule - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once you know where things are, they system is great. You as the user have to know how to get the info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Scheduling. Allows us to optimize as we scale in a busy sales season. Pulling Reports off of almost any field and the 60% rule #### Cons Wish widgets where based on contract value and not included 60% rule. Wish there where stock Standard reports. Least thing...I wish each tech has a color assigned to them and it never changed. FYI I love the 60% rule #### Reasons for switching to FieldRoutes scaleability, data collected and parent child account --- ### Will get the job done and can scale with you but push for growth has left critical features behind - Overall rating: 4/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It got the job done - probably the best on the market in terms of features and scalability for the price; but not without its issues. They also love to find ways to stick it to you: $.04 per text message sent and received and they MAKE you use their payment processor. It's not terribly priced but they're not giving you any deals or anything. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to get started and implemented off the bat. It also has virtually all the features you will need for a young to mid-size business. Some advanced features also exist (e.g., multi-unit tracking) which is great. #### Cons So many bugs in the software lately Pushing out lots of product updates that don't really work They don't tell you when they release new features There are really basic things (such as creating bundle packages) that are impossible to do so you have to get creative to make work-arounds. Poor / terrible sales & marketing related features #### Reasons for choosing FieldRoutes More features and a better pricing mechanism (number of customers vs number of users) #### Vendor response Thank you for your feedback, David. One of our goals is to create software that keeps it simple so that you can accelerate your growth and scale your business. We're happy to see that FieldRoutes software has been helpful in doing that. We also appreciate you sharing your experience in the product updates and will be sharing with our team help inform future action. Replied August 2022 --- ### My FieldRouted Review! - Overall rating: 5/5 - Reviewer: Blake B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It’s a life saver for scheduling. You can get distance counter, so you know where the tech is going, making sure he’s not stepping on something he’s already driven by. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once you learn Fieldroutes it’s so easy, simple to navigate and see a glance of a monthly, weekly, or daily schedule. #### Cons It’s definitely a learning curve. They have so many things you can do, (I.e. change a route, checking a mileage distance, customer database). Once you learn it though. It’s so easy! --- Showing 1 - 10 of 404 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) ## FieldRoutes Popular Comparisons [Briostack vs FieldRoutes](https://www.softwareadvice.com/field-service/briostack-profile/vs/pestroutes/)[Jobber vs FieldRoutes](https://www.softwareadvice.com/field-service/jobber-profile/vs/pestroutes/)[PestPac vs FieldRoutes](https://www.softwareadvice.com/field-service/pestpac-profile/vs/pestroutes/)[GorillaDesk vs FieldRoutes](https://www.softwareadvice.com/field-service/gorilladesk-profile/vs/pestroutes/)[Housecall Pro vs FieldRoutes](https://www.softwareadvice.com/construction/housecall-profile/vs/pestroutes/)[Mira vs FieldRoutes](https://www.softwareadvice.com/scheduling/pestregister-profile/vs/pestroutes/)[RealGreen vs FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/vs/service-assistant/)[EviSane vs FieldRoutes](https://www.softwareadvice.com/field-service/evisane-profile/vs/pestroutes/)[Salesforce Service Cloud vs FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/vs/service-cloud/)[ServiceTitan vs FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/vs/servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/pestroutes-profile/alternatives/) ## Other Top Recommended Pest Control Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2744) Recently recommended **671** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **140** times [Briostack](https://www.softwareadvice.com/field-service/briostack-profile/) **4.0** (71) Recently recommended **56** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (70) Recently recommended **47** times Stuck Between Options? Our experts can help you compare FieldRoutes with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice