PestTrend

RATING:

4.33

About PestTrend

Integrated Pest Management (IPM) is the industry standard approach to pest management. It is a well-defined process that has evolved over several decades. Digital pest management is the new kid on the block. It does not replace IPM but it does support it and helps implement your IPM process. They are intertwined. As the pressure grows to collect more pest management data and more importantly use it, then how you handle it, is critical. Get it wrong and you will get bogged down in a mountain of data with senior management, auditors and clients demanding to know if you are effective and on top of your pest management. Therefore, the heart of your digital IPM program is the place you store all your information and how you extract the pieces you need to make the right dec...

Dashboard giving summary view of all facilities, actions, latest 50 service reports and performance KPI's

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PestTrend Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PestTrend

3 Reviews

Write a Review

Brian

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2021

Pest Control Software

Pesttrend filled a gap in my business with reporting and systems that was being requested by my clients, the system works, easy to use, great training and after sales care

PROS

Pesttrend was created specifically with my business and my clients in mind, easily updated and viewed by all parties as needed

CONS

There is nothing i can say we disliked about this product.

Reason for choosing PestTrend

Yes much research was done when looking for this software solution for my clients and pesttrend was picked from all of the rest out on the market, highly recommend!

Vendor Response

Really pleased that you like our service. It is a real pleasure working with you. Your use of our service really shows how PestTREND can meet the reporting and analysis needs of corporate clients and allow companies like you to operate as normal with minimal business impact to your daily operations. You have also proven that even with the large geographical spread of your client (facilities in Sydney, management in Melbourne) we can meet your and your clients needs. Appreciate the opportunity to work with you and look forward to providing the service to you for the foreseeable future.

Replied May 2021

Renee

Food Production, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2021

Awesome power for a reasonable price

One of the nicest companies I have ever had to work with, helpful, friendly and reliable.

PROS

Pest Trend allows me to track every device and it's catch on a weekly basis and consolidates it into clear reports for our auditor. It's easy to use and has many different reporting options based on specific audit requirements that change each year.

CONS

Had a little trouble figuring out how to add traps but customer service was extremely helpful and we were fully up and running in no time.

Reason for choosing PestTrend

Mostly cost and ease of use. Many companies charge way more for the basic reports I needed at the time. As our requirements changed I found Pest Trend already had the capabilities in place to quickly adjust and meet my needs.

Vendor Response

Thank you very much for the fantastic review. It has been an absolute pleasure working with you Renee. Your PestTrend ratings and positive comments make all the hardwork to get to this point worthwhile. Look forward to providing many more years of PestTrend service to you and your company. Kind regards Ken

Replied June 2021

Pat

Warehousing, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2021

User

Ok, to use.

PROS

I only use this software because we have been instructed.

CONS

Not as simple to navigate it should have ( ? ) for each selection so that it explains what it for.

Vendor Response

Thanks for your comments Pat. We are really disappointed at not meeting your expectations. We have customers like you in Australia, Europe and US who are delighted with the support we provide from our base in Ireland. We have reached out several times to try and remediate any issues you have and support you with ongoing training - please do get back in touch with us.

Replied June 2021