P3 software


27 reviews(4.5/5)
27 reviews(4.5/5)

P3 is a cloud-based field management software solution for small to midsize HVAC companies.  Key features include equipment sales, flat rate pricing, service agreement management, dispatching, scheduling, invoicing, diagnostics tracking, customer relationship management (CRM), timesheets and reporting.

P3 has a web-based administration module where dispatchers can manage customers and dispatch service calls to their technicians in the field.   Technicians use the P3 iPad or Android app to receive their calls.  From the app, technicians can then look up customer information, present a complete diagnostic of equipment condition, make recommendations, build an invoice and ultimately receive payment, all in the field.  Technicians can also create good/better/best equipment proposals.

All information from the app is communicated back to cloud for the owner to review and manage, creating a paperless environment.  P3 also includes an integration with QuickBooks for accounting needs.

Supported Operating System(s):
Web browser (OS agnostic)

27 Reviews of P3

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  • Jillian from Environmental Heating and Air Solutions

    Specialty: HVAC

    Number of employees: 11-50 employees

    September 2018

    iPad Connectivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our customer service rep is awesome! She was quick to help and very patient with me. She even followed up a few days later to make sure I wasn't having any more problems!

    Pros

    The support team helped me in my time of need when some of my iPads were not able to complete the newest update.

    Cons

    I was unable to reset the licenses on my end without having to call in when we were having issues with updating.

    This review was submitted organically. No incentive was offered
    Review Source
  • eric from 3 Brothers Mechanical

    Specialty: HVAC

    Number of employees: 2-10 employees

    July 2018

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The scheduling/management /billing and invocing features are the absolute best thats out there. I have been a long term customer and the continuous efforts to make this app better never stops.

    Cons

    I feel that Easier quickbooks integration would be more helpful to gather the correct info to my books.

    This review was submitted organically. No incentive was offered
    Review Source
  • Ted from Foothill Heating and Air Conditioning LLC

    Specialty: HVAC

    Number of employees: 2-10 employees

    July 2018

    This program has everything you need for charging your customers.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Not that I can think of.

    Pros

    Easy to find any heating or air conditioning pricing for billing your customers. Even has trouble shooting.

    Cons

    I could not find anything I did not like about this program. They have just about everything you need.

    This review was submitted organically. No incentive was offered
    Review Source
  • Quinn from BlueCross

    Specialty: Healthcare Services

    Number of employees: 1,001-5,000 employees

    June 2018

    Enjoyed This

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great product and will use for a very long time. I believe this is one of the best in the market to use.

    Cons

    I would not know of any, as I have not encountered any as of yet. I think it is overall great to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mindy from Corman and Sons Air Conditioning & Heating

    Specialty: HVAC

    Number of employees: 11-50 employees

    April 2018

    Picture Perfect Pricing has been an AWESOME TOOL for my HVAC business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I started utilizing the software in 2011 with my first business R&R Refrigeration in Arizona, loved it!! Then I sold my business, and moved to Florida, opened my door here and immediately signed up again, because I LOVED it so much! My team is happy, we are plugging away and things are going great! I would definitely recommend the software to new businesses or existing who have been struggling to find a platform that is user friendly and works perfect for our needs! If you should want to verify this with us, please feel free to call and get an idea of how happy we are and what's it done for our business. I'll be more than happy to share the good news and help you in your decision!

    Pros

    Has all the features I need to run my ac business effectively with the latest technology in today's market!

    Cons

    Absolutely none, they are always adding new features that we the contractors suggest and see a need.

    This review was submitted organically. No incentive was offered
    Review Source
  • Caryl from Ace and A Heating and Air

    Specialty: HVAC

    Number of employees: 11-50 employees

    April 2018

    Good product, easy to lean

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    By having the map i can keep my service men in one area since I can see where the calls are and not having my guys run all over Georgia.

    Cons

    I don't like that you can't save your input on the first page that you have to complete all boxes and save. If you are in the middle of your input and you have to leave that page you either complete all the boxes or you loose what you have in put.

    This review was submitted organically. No incentive was offered
    Review Source
  • Patrick from SmartCool of Arkansas Inc.

    Specialty: HVAC

    Number of employees: 11-50 employees

    March 2018

    Outstanding product and customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I recommend this software to all of the contractors I come in contact with. I really shouldn't. Without it they are at a major disadvantage!

    Pros

    This makes our service business much more streamlined and allows me to get information to my techs in the field with ease. We can record equipment information which can be analyzed at a later date to help us land more equipment sales. Couldn't live without it.

    Cons

    None to speak of. Any issues we have are quickly resolved by P3 customer service. The support and features are second to none.

    This review was submitted organically. No incentive was offered
    Review Source
  • Anthony from Stay Cool Heating and Cooling

    Specialty: HVAC

    Number of employees: 2-10 employees

    February 2018

    Gret system Paid for ot self in weeks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It does the up selling for you and is very transparent to the customer easy to make proposals and great industry pricing book

    Cons

    The crm side is a little complicated at first but the support is great and once you got it down you will never want another

    This review was submitted organically. No incentive was offered
    Review Source
  • Charlie from Assurnace Aire LLC

    Specialty: HVAC

    Number of employees: 2-10 employees

    February 2018

    Professional software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    P3 is a small business like me that understands and listens to what HVAC companies need to work smoothly with there invoicing/pricing software. They are always trying to improve there products and services which makes for a great company to deal with.

    Pros

    Very professional software that is easy to use and designed to make you money and save time, helps keep your invoices and customer database organized. Easy to customize to my specific needs and pricing.

    Cons

    Sometimes it gets buggy and freezes up but that's rare/expected with apps and usually works fine after a reboot.

    This review was submitted organically. No incentive was offered
    Review Source
  • Paola from Adon Complete Property Solutions

    Specialty: HVAC

    Number of employees: 2-10 employees

    February 2018

    The Best tool in the truck

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We love that is a small company operating from Texas and that made them so great with the customer service, always replies within minutes and the help is always there, all the staff I have interacted is very knowledge and friendly

    Pros

    We do not need to re-search how competitors are charging per services and repairs since the flat rate tool is very accurate for our area

    Cons

    the navigation is missing, will hep to have the techs info how to get into the customer with just a click from the appointment details
    No compatible with Quickbooks online
    When we do a comparison of product would be nice if we can email to the customer instead that on by one proposal

    This review was submitted organically. No incentive was offered
    Review Source
  • Dave from Perfect Temp Heating & Cooling LLC

    Specialty: HVAC

    Number of employees: 2-10 employees

    February 2018

    Game changer!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Your true one stop shop! The training because I’m ADD and wanted to do it Right now! Now sure I have any yet but, if I do I know there a solution for it. If not they will make one

    Pros

    The pre loaded stuff. By someone that knows the business.
    The training!
    It does very thing!
    The one on one with a person that names me and my company. You are their number one priority!

    Cons

    .

    This review was submitted organically. No incentive was offered
    Review Source
  • Robert from RKM Heating and air

    Specialty: HVAC

    Number of employees: 11-50 employees

    January 2018

    Most versatile service software on the market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customize pricing, descriptions, sales materials, quoting, and more.... Install how tos for technicians and cross Renascence data sheets. auto invoicing and service check list and dispatching. Make it your own the way you run your company and easy to do. Support is great and always listing to there clients and adding more features to the system. You also can view all the customers history will out in the field.

    Cons

    Running reports dont quite all work properly and are not customize-able. Dosent work as well with android tablets ....use ipad

    This review was submitted organically. No incentive was offered
    Review Source
  • Tim from HVAC Utah

    Specialty: HVAC

    Number of employees: 2-10 employees

    December 2017

    I was already signed up with a different software provider, but decided to take a last minute look at P3. So glad I did. It does everything and more than what I was about to get started with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The staff at P3 are awesome to work with. They are very responsive and have helped us implement the software in a very quick time.

    Pros

    Easy to use
    Cloud based (can access anywhere)
    Customer notifications sent via email and or text
    All in one software with dispatching, flat rate, equipment sales and reporting

    This review was submitted organically. No incentive was offered
    Review Source
  • Darren from D and L Mechanical Services

    Specialty: HVAC

    Number of employees: 2-10 employees

    December 2017

    Outstanding program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Functionality, time saver, very productive in the field, easy for generating revenue very easy to use

    This review was submitted organically. No incentive was offered
    Review Source
  • Anthony from Polar Express

    Specialty: HVAC

    Number of employees: 2-10 employees

    September 2017

    Two years and still love it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1.) They are always adding new "bells and whistles". 2.) The people who do support are helpful and quick 3.) The service agreement management tool makes keeping up with tune up that are owed and renewals really easy . 4.) The equipment sales tool they put out last year makes creating good/better/best proposals very easy.

    This review was submitted organically. No incentive was offered
    Review Source
  • Art from Family Air Systems

    Specialty: HVAC

    Number of employees: 2-10 employees

    September 2017

    I wish I would have found P3 sooner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am just getting started with the program but I can already tell it is going to make things run so much smoother. Just the proposal module alone is going to save me countless hours. Today I completed the training for it and I was able to create a proposal in 2 or 3 minutes and it looked sharp. I wish I would have found the software 8 years ago when I was starting my business.

    Cons

    I found P3 to be easy to use but there is a lot to it. There are so many modules that it took a serious time commitment to learn everything. If you are really busy make sure you are able to set aside a few hours each week for the training sessions.

    This review was submitted organically. No incentive was offered
    Review Source
  • Dave from Fire and Ice Heating & Air, LLC

    Specialty: HVAC

    Number of employees: 2-10 employees

    September 2017

    Great Fit For My Company!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall this is a great product for a small to mid-sized company.

    Pros

    The software has easy tracking of several key performance indicators that really help monitor and grow my business.

    Cons

    The Equipment Sales Module is a great feature. However, it was a little cumbersome to set up initially.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kristie from My Guy Heating and Air Conditioning

    Number of employees: 2-10 employees

    August 2017

    P3 has been a great addition to our small HVAC business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the disbatching features. I like that I can see when techs arrive, start diagnostics and are billing the client. It makes it easy for me to schedule calls as they come in that day.

    Cons

    The invoicing is a little plain. I wish it was more customizable.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Laary from Superior Air

    August 2017

    Excellent experience. Love that they solicit my feedback and don't charge for new features.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I first heard about Picture Perfect Pricing in a hvac-talk group for contractors and decided to give it a try based upon the feedback from other owners. I am glad I did! These guys solicit input from their customers and then take action which really sets them aside from the competition. They are very innovative and are constantly making what is already good even better. In the short period of time I have been on Picture Perfect Pricing, they have added a lot of new features and they have never charged me a dime more for them.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ronnie from Springtime Air

    Number of employees: 2-10 employees

    June 2017

    The customer support sucks. My rep never returns your calls. The systems locks up or fails .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All of our customers are now in one place and easy to look up

    Pros

    Has nice colors, The pages are nice to look at even if they don't work correctly. Has videos you can watch even though they are outdated .

    Cons

    Horrible setup. Service techs are always having to write hand tickets because the software has glitches or fails to finish. Had I known that you could only get tech support by email I would have never gotten this Picture Perfect Pricing software. Please be ware that they are very nice when you sign up but fail to help you when you have problems. We are always having to update the software due to malfunctions on there end.

    Review Source: Capterra

    Response: HVAC Business Solutions, HVAC Business Solutions, LLC

    June 2017

    Ronnie inaccurately portrays our software and his claims are absurd. We have tens of thousands of daily transactions from our clients that electronically process invoices, dispatch calls, manage service agreements, create equipment proposals and more. Ronnie has been with us since December of 2013 and still an active customer. When he first signed up we offered free phone support to all clients in addition to email support. However, as we rapidly expanded we could no longer offer phone support complimentary. In 2015, we changed the support policy, but gave Ronnie one extra year of phone support for being an early adopter. In 2016, he refused to upgrade to a support package that included phone support. Even after the decision we continued to take his calls for 6 months at which time we decided we had to enforce the support policy. To this day, Ronnie continues to request that the owner of the company take his support calls which is unrealistic with an entire team available.

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