P3 Software


 

P3 is a cloud-based field management software solution for small to midsize HVAC companies.  Key features include equipment sales, flat rate pricing, service agreement management, dispatching, scheduling, invoicing, diagnostics tracking, customer relationship management (CRM), timesheets and reporting.

P3 has a web-based administration module where dispatchers can manage customers and dispatch service calls to their technicians in the field.   Technicians use the P3 iPad or Android app to receive their calls.  From the app, technicians can then look up customer information, present a complete diagnostic of equipment condition, make recommendations, build an invoice and ultimately receive payment, all in the field.  Technicians can also create good/better/best equipment proposals.

All information from the app is communicated back to cloud for the owner to review and manage, creating a paperless environment.  P3 also includes an integration with QuickBooks for accounting needs.

 

P3 - Business Analytics
 
  • P3 - Business Analytics
    Business Analytics
  • P3 - Dispatching
    Dispatching
  • P3 - Equipment Proposals
    Equipment Proposals
  • P3 - Service Agreement Report
    Service Agreement Report
  • P3 - Timesheet Report
    Timesheet Report
  • P3 - Application Home Page
    Application Home Page
Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of P3

 

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Software Advice Reviews (3)
More Reviews (9)

Showing 1-3 of 3

Anthony from Polar Express
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Two years and still love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1.) They are always adding new "bells and whistles". 2.) The people who do support are helpful and quick 3.) The service agreement management tool makes keeping up with tune up that are owed and renewals really easy . 4.) The equipment sales tool they put out last year makes creating good/better/best proposals very easy.

Review Source
 
 

Art from Family Air Systems
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I wish I would have found P3 sooner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am just getting started with the program but I can already tell it is going to make things run so much smoother. Just the proposal module alone is going to save me countless hours. Today I completed the training for it and I was able to create a proposal in 2 or 3 minutes and it looked sharp. I wish I would have found the software 8 years ago when I was starting my business.

Cons

I found P3 to be easy to use but there is a lot to it. There are so many modules that it took a serious time commitment to learn everything. If you are really busy make sure you are able to set aside a few hours each week for the training sessions.

Review Source
 
 

Dave from Fire and Ice Heating & Air, LLC
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great Fit For My Company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a great product for a small to mid-sized company.

Pros

The software has easy tracking of several key performance indicators that really help monitor and grow my business.

Cons

The Equipment Sales Module is a great feature. However, it was a little cumbersome to set up initially.

Review Source
 
 
 
Showing 1-9 of 9

Kristie from My Guy Heating and Air Conditioning
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

P3 has been a great addition to our small HVAC business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the disbatching features. I like that I can see when techs arrive, start diagnostics and are billing the client. It makes it easy for me to schedule calls as they come in that day.

Cons

The invoicing is a little plain. I wish it was more customizable.

Review Source: Capterra
 

Laary from Superior Air

August 2017

August 2017

Excellent experience. Love that they solicit my feedback and don't charge for new features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I first heard about Picture Perfect Pricing in a hvac-talk group for contractors and decided to give it a try based upon the feedback from other owners. I am glad I did! These guys solicit input from their customers and then take action which really sets them aside from the competition. They are very innovative and are constantly making what is already good even better. In the short period of time I have been on Picture Perfect Pricing, they have added a lot of new features and they have never charged me a dime more for them.

Review Source: Capterra
 

Ronnie from Springtime Air
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The customer support sucks. My rep never returns your calls. The systems locks up or fails .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All of our customers are now in one place and easy to look up

Pros

Has nice colors, The pages are nice to look at even if they don't work correctly. Has videos you can watch even though they are outdated .

Cons

Horrible setup. Service techs are always having to write hand tickets because the software has glitches or fails to finish. Had I known that you could only get tech support by email I would have never gotten this Picture Perfect Pricing software. Please be ware that they are very nice when you sign up but fail to help you when you have problems. We are always having to update the software due to malfunctions on there end.

Review Source: Capterra

  Response: HVAC Business Solutions, HVAC Business Solutions, LLC

Date: June 2017

June 2017

 

Ronnie inaccurately portrays our software and his claims are absurd. We have tens of thousands of daily transactions from our clients that electronically process invoices, dispatch calls, manage service agreements, create equipment proposals and more. Ronnie has been with us since December of 2013 and still an active customer. When he first signed up we offered free phone support to all clients in addition to email support. However, as we rapidly expanded we could no longer offer phone support complimentary. In 2015, we changed the support policy, but gave Ronnie one extra year of phone support for being an early adopter. In 2016, he refused to upgrade to a support package that included phone support. Even after the decision we continued to take his calls for 6 months at which time we decided we had to enforce the support policy. To this day, Ronnie continues to request that the owner of the company take his support calls which is unrealistic with an entire team available.

 

Rob from Minnick's

June 2015

June 2015

It has been great and easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro's easy of use and simple to understand, support is great
cons - support is 2 hr. difference and times it can be hard to wait, though when they are open, they are great, that's all

Review Source: Capterra
 

David from Colley Refrigeration

May 2015

May 2015

Overall this software fits perfectly with our overall direction

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This program is one of the best ones we have found that has fit with our overall business direction. We love that you can make a change and it can be instantly updates to all users in the field. It takes a little getting used to for some of the ones out there that are not tech savvy but it does not take long to get in the groove. Thanks to this software we are almost completely paperless!

Review Source: Capterra
 

Clay from Albers AC & Heating Inc.

May 2015

May 2015

Great Product ! Quick set up.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros:
Easy to set up, user friendly , requires very minimal training.
Good customer service / tech support.
Cons:
Needs some tweaking , but P3 staff has been responsive and quick
to correct issues with recent upgrades.
Very Satified with the product and support staff .




Review Source: Capterra
 

MATTHEW from RELIEF HEATING AND COOLING

May 2015

May 2015

This software makes you consistent with your pricing and easy for your technicians to complete work

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The pros are there are easy access training videos to guide you through the use of the software. There is also live assistance if you need help setting up you company and making corrections without extra costs. Also the software is improving very rapadily and we the users have input on the upcomming upgrades. a lot of the cons are being address in this latest update coming out on the 25th of May, so I would have to get familiar with it before I comment on the cons.

Review Source: Capterra
 

Robert from Owen AC Services, LLC.

May 2015

May 2015

Great product! A must have!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

No more typing in my invoices to QuickBooks, I can synch it in with PPP. This has saved me a huge amount of time, being a small business owner. It has helped me be more consistent in my pricing and more profitable. I can't think of any cons because I really like the software. Brian and Keith are awesome. They are really helpful if you run into a problem. I would definitely recommend this product.

Review Source: Capterra
 

Sharon from Air Expert Air Condition

May 2015

May 2015

Saving time and lots of paper work

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would strongly recommend PPP for HVAC solutions. Air Expert Air Conditioning signed up a year ago and we are very satisfied with the software and the staff.
Brain, Keith and Carol are there whenever our service tech's or any one in the office is having a problem. Our service techs really like using the IPad's as it eliminates them writing a hard copy invoice and or us nagging them to write one they forgot or lost!. Also, the techs are collecting on the spot more often.

Review Source: Capterra