--- title: "Pocomos Software Reviews, Demo & Pricing - 2026" description: "Review of Pocomos Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/pocomos-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [360 Degree Feedback Software](https://www.softwareadvice.com/hr/360-degree-feedback-comparison/) / Pocomos Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/pocomos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/pocomos-profile/alternatives/) # Pocomos Review From $85/month Free version Free trial 1 plan Wondering if Pocomos is right for your organization? Our 360 Degree Feedback Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Pocomos 4.5 [(35)](https://www.softwareadvice.com/field-service/pocomos-profile/reviews/) Pricing Starting at $85.00 per feature per month ### About Pocomos Pocomos is a cloud-based field service solution that caters to businesses in the pest control industry. Key features include customer management, scheduling, routing applications and more. Pocomos helps field workers can create contracts in the field, take payments on their mobile devices and fill out work orders. Users can also create calendars that include different jobs and route, as well as metrics such as scheduled lunch breaks and doctors appointments. Users can generate reports to monitor progress across their entire company. They also have access to a customer database, where they can build customer profiles that include location, service history and billing information. With Pocomos’ routing tool, users can see a visual map of all their field workers and their routes between jobs. For each route, the map shows how long the route will take to complete and how much revenue will be generated by the jobs on the route. Pocomos is priced on a per user per month basis and includes support via phone and email. Wondering if Pocomos is right for your organization? Our 360 Degree Feedback Software selection experts can help you in 15 minutes or less. ## Pocomos User Interface ## Popular Pocomos Alternatives Main Product Pocomos 4.5 [(35)](https://www.softwareadvice.com/field-service/pocomos-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.53Customer support - 4.21Functionality Pricing Starting at $85.00 per month Get Price Alternative Product [FieldRoutes](https://www.softwareadvice.com/field-service/pestroutes-profile/) 4.3 [(404)](https://www.softwareadvice.com/field-service/pestroutes-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.13Value for money - 4.18Customer support - 4.13Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [Briostack](https://www.softwareadvice.com/field-service/briostack-profile/) 4.0 [(71)](https://www.softwareadvice.com/field-service/briostack-profile/reviews/) Ratings Breakdown - 3.90Ease of use - 3.94Value for money - 4.04Customer support - 3.93Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [GorillaDesk](https://www.softwareadvice.com/field-service/gorilladesk-profile/) 4.8 [(278)](https://www.softwareadvice.com/field-service/gorilladesk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.81Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [PestPac](https://www.softwareadvice.com/field-service/pestpac-profile/) 3.9 [(256)](https://www.softwareadvice.com/field-service/pestpac-profile/reviews/) Ratings Breakdown - 3.60Ease of use - 3.75Value for money - 3.88Customer support - 3.95Functionality Pricing Available upon request Get Price Alternative Product [Mira](https://www.softwareadvice.com/scheduling/pestregister-profile/) 4.8 [(30)](https://www.softwareadvice.com/scheduling/pestregister-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.83Value for money - 4.83Customer support - 4.47Functionality Pricing Starting at A$45.00 per month Get Price ## Pocomos Pricing and Plans Starting price: $85.00 per month Free Trial Free Version Basic $85.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Pocomos Features - Popular features found in 360 Degree Feedback Anonymous Feedback Customizable Forms Data Import/Export Employee Database Individual Development Plans Performance Review Management Question Library Rater Selection Self Service Portal - More features of Pocomos Billing & Invoicing Calendar Management CRM Customer Database Customer History Dispatch Management Electronic Payments Electronic Signature Email Reminders Fleet Management Goal Setting/Tracking GPS Job Scheduling Mobile Access Pest Activity Tracking Pesticide Usage Tracking Quotes/Estimates Real-Time Data Routing Scheduling SMS Messaging Work Order Management ## Pocomos Integrations Google Maps Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review ## Pocomos User Reviews ## Pocomos customer ratings - Overall rating: 4.5/5 - Total reviews: 35 ### Rating distribution - 5 stars: 26 reviews (74%) - 4 stars: 4 reviews (11%) - 3 stars: 2 reviews (6%) - 2 stars: 2 reviews (6%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.2/5 --- ### Easy, thorough and modern software at reasonable pricing - Overall rating: 5/5 - Reviewer: William S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Ease of use, less expensive and easy to adapt to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can have as many users as needed, pricing is based on active customer base. Runs the same across all platforms. Modern and easy to adapt to. #### Cons There is really nothing I can think of, we have had a few items we wanted changed and they usually respond to our needs in a timely fashion --- ### User Friendly!! - Overall rating: 5/5 - Reviewer: Marie B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, it is just a wonderful program that is easy to learn and figure out! Not many programs are like that! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs! #### Cons I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. I also wish that we can see which technician serviced a property last on the View/Add section when we click on a customer's name. It shows what day it was last serviced, but I would love to see which tech was there last time too rather than having to click on their account and take the longer route. --- ### Friendly and personable employees but the company seems understaffed to take care of its customers. - Overall rating: 2/5 - Reviewer: Stephanie M. - Product usage: Used other for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "somewhat" automated. You will still have to manually identify who needs an upcoming service notification email and then generate it and the same applies with an advance phone call or text message (so not truely automated). Pocomos gives you the ability to text message customers and the customer can text you back. This system also allows technicians to upload photos to the customer's account which is nice. #### Cons I signed up with Pocomos in Feb 2017 and we planned to go live in May / June 2017. By November 30, 2017 I was still NOT up and going. When I sent my 1st data file to them, it came back to me for a proof read. EVERY customer's information record contained incorrect data. I took 8 weeks to manually do the spreadsheet myself to make sure the data was correct. Once the data was submitted, I was then told that they would only import one service per customer and not each service (I could have saved myself 3 weeks at least if I would have been told this ahead of time). Once my data was in "their hands" there were repeated issues of duplicate customers and data to the point they had to wipe the slate clean and redo it. Once redone, the same problems reoccurred. With no resolution in sight and my data file now 3 - 4 months out of date, I had to let them go. I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE. While I liked the people at Pocomos very much, they couldn't get the job done. And to end the business endeavor, a simple emailed reply on their behalf would have been nice. --- ### highly recommend - Overall rating: 4/5 - Reviewer: Caleb I. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used them for almost 4 years and use this softwere everyday. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great for a start-up because they give you your first 50 customers for free. it alows you to orginise your entire buisness from sales, collections, route, and on and on and on #### Cons It can be complicated because of all the different options. There can be a learning curve. --- ### Dynamic Software - Overall rating: 5/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered I have been using Pocomos for over 5 years, and it is clearly the best pest control software thus far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pocomos is a Dynamic software. As needs arise, they adjust the program. Also, the standard features are not add on modules like other software companies for pest control. I have tried all of the big ones. Have a question or issue, no problem. Chat with them right on all of the screens. They answer within 10 minutes while you continue to work! The reps are always so quick to answer. I have the same experience as everyone in the tech department. #### Cons I it's beginning, the androids did not work as well as Apple. Those early issues have long since been rectified. --- ### Pocomos have excellent customer service! - Overall rating: 5/5 - Reviewer: Katie H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I have had several suggestions for their software development and they have listened to me and I always feel like my feedback is valuable. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the visual maps and visual routes. They are easy to understand. I also enjoy being able to make specific changes and templates designed for our customers and their needs. #### Cons If there is anything I don't like, I tell Pocomos and they fix it pretty quickly. I occasionally run into a small glitch after an update but I expect that after major updates. I expect them to be fixed as well, which they do. It would be nice if we could see the emojis customers send us. I just assume they are all "thumbs up". --- ### Great software for new company - Overall rating: 5/5 - Reviewer: Trent M. - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered We started a new company and checked out multiple software companies and liked the functionality of Pocomos the best. We have been using them for just over 7 months now and have had a few hiccups here and there but the customer support has always been quick to respond and fix the issue. Our customers love getting their invoices via email and we love the variety of ways to communicate with the customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We love the ease of use with this software. It hardly took any time at all to get used to the features. We love the remote completion option and the ability to send mass texts/emails to customers. #### Cons The Geo-coding seems to be off for a handful of customers which sends our techs on the wrong route. The address is correct when typed into google but not when pulled up through pocomos. The manual Geo-coding wasn't working either which was frustrating. #### Vendor response Thanks for your review! Replied August 2016 --- ### Great for my office but not for my customers - Overall rating: 4/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I really like the software and have invested many hours and dollars into the implementation of it. Hopefully they can fix some of the issues that would seem to be very easy fixes. I do not want to have to make another change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive. #### Cons Although I like using this software, my customers do not. It is not user friendly at all from my customer's perspective. The customer portal is surprisingly primitive, surprising because the software is very advanced. My customers are constantly having issues paying for their services through the portal and my outstanding A/R has increased by nearly 75%. Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing. If we can't get paid for our services, then what is the point? --- ### It was good in the beginning but over time they don't care about you. - Overall rating: 3/5 - Reviewer: Blair M. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Good stuff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It is easy to use and very clean looking. Also they kind of have most of what you need. If you like average, there perfect. #### Cons When we first used pocomos it was great. Integration was painful, but it was a upgrade from our last system. But over time you will find out there are better companies who care more about there customers. There guy who does payment processing wow, alot of huge mistakes. They never fix things you ask, or get back to you in a normal time. They seem to implement system upgrades during business hours. There systems seems to be to simple and need more features. Somethings were thought out well, and others I have no idea who was drunk while programing. So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house. I am tired of typing. This is not a company to grow with. --- ### Great software, excellent customer service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pocomos is a great software and very dynamic, few recommendations we have made has been implemented in the program already. On top of that their customer service is excellent with fast reply from their staff. #### Cons Currently there is nothing that I would consider a problem with Pocomos. --- Showing 1 - 10 of 35 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/pocomos-profile/reviews/) ## Pocomos Popular Comparisons [FieldRoutes vs Pocomos](https://www.softwareadvice.com/field-service/pestroutes-profile/vs/pocomos/)[Briostack vs Pocomos](https://www.softwareadvice.com/field-service/briostack-profile/vs/pocomos/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/pocomos-profile/alternatives/) ## Other Top Recommended 360 Degree Feedback Software [UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/) **4.3** (730) Recently recommended **269** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4306) Recently recommended **178** times [HiBob](https://www.softwareadvice.com/hr/bob-profile/) **4.6** (178) Recently recommended **142** times [TriNet](https://www.softwareadvice.com/hr-services/trinet-profile/) **4.1** (176) Recently recommended **113** times Stuck Between Options? 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