Pool Brain

RATING:

5.0

(20)

About Pool Brain

Pool Brain is a cloud-based pool service software that provides the following features: -The app doesn't require cell signal and will tell the technician exactly what chemicals to add and how much based on a your dosing preferences. -If there is a flow or chemical issue the tech doesn't see, Pool Brain will catch it and you'll receive automatic customizable alerts so random follow ups are ever necessary. -Billing is fully automated. -Job templates allow users to setup complex workflows for common repairs or other tasks that can be converted to a job with a click. -Profit report shows exactly how much you're making or losing on a route and why. -Technician pay is tracked automatically. -Multiple bodies of water are easily managed. -Equipment tracking. -Grap...

Pool Brain Pricing

PoolBrain is offered across two pricing plans, outlined below. A free trial is available. $10 per month: Provides access for up to 50 office users $39 per month: for each active field technician

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Powerful workflows and settings configurations let you dial in your company so it runs on autopilot
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Pool Brain Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Pool Brain

1 - 5 of 20 Reviews

User Profile

David

Verified reviewer

Facilities Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Happy pool guy

The Pool Brain team is building something really special. I'm seeing overnight results with managing my technicians and improving the quality of my service. My team is happier since beginning to use the app, I am happier, and most importantly my customers are thrilled! Thank you so much for building this product. I am so grateful I found it. Completely transformed my business!

PROS

The ability to manage what my technicians do in the field is so good.

CONS

Can't think of any real cons The app has been great.

Brook

Recreational Facilities and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

This software is an absolute game changer

We have researched many apps but this has not only been beneficially to our customers but to Our green service techs. This takes our techs step by step and this has given our techs more Confidence in their job.

PROS

This software has made our everyday operations move more smoothly from an admin and field worker standpoint. The service techs feel more Confident in their job and the customers love all The detail they are provided now. This software covers every basis to ensure the customer has no doubt of anything getting missed. The measure of the filter psi has been a super helpful.

CONS

I hve not found one con for the time we have used it and it only keeps getting better.

Reasons for switching to Pool Brain

We still use this app but for Billing and tracking only. We use Pool Brain for Our weekly work orders.

Michael

Wholesale, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Satisfaction

very positive and will be an ongoing integration. We will eventually use 100% of the system.

PROS

It is difficult to get onsite help with any of the software companies. [sensitive content hidden] onboarding specialists took time to schedule an onsite visit to our company. Ensuring we were set up correctly, luckily we were on his way to the airport.

CONS

very detailed which slows the process down but for the information we receive it is acceptable.

Reason for choosing Pool Brain

Customer Service and back end capabilities

Reasons for switching to Pool Brain

Because of the back end capabilities of Pool Brain and Extremely professional customer service. Customer service is not a lost trade with this company.

Vendor Response

Thanks for the great review Michael! Happy to help any time.

Replied April 2024

Brady

Recreational Facilities and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

It's so good, I legitimately almost didn't write this review. I want to keep this a secret.

PoolBrain replaced the workload of 3 or 4 people, and does it without human error. It's a massive leveraging tool and the analytics are exceptional. It streamlines communication, workflow, quotes and job conversion and the cherry on top is powerful tools to respond to consumer feedback.

PROS

Massively powerful. Way more than a small pool company needs, but utterly irreplaceable for large teams who are serious about enterprise-level growth.

CONS

It's hard to cite any cons, because the dev team has been very supportive of all our feedback and are already working on implementation of most of the items on our wish list. Bugs are also responded to very quickly and fixed quickly.

Reasons for switching to Pool Brain

PoolBrain promised better features and more power. We needed these things - we had outgrown our last software.

Vendor Response

Thank you Brady! We greatly appreciate the review and glad you decided to share the "secret" ;)

Replied October 2023

Michael

Executive Office, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Hands Down The Best!

Allows me to easily optimize my routes and schedule my technicians efficiently. Also, the automatic billing saves me hours of work. The overall software saves tons of hours and labor you would spend to have multiple people managing all the jobs that Pool Brain handles.

PROS

The ease and simplicity of the features! It attacks the main focus and pain points of the pool industry.

CONS

Nothing. My team and I love Pool Brain!

Reasons for switching to Pool Brain

The continuous crashing of the service program and the lack of features made us switch.

Vendor Response

Thank you for taking the time to write us a review and we're very happy you love Pool Brain!

Replied March 2023