ProntoForms Software


 

ProntoForms offers cloud-based field service software that assists businesses via their web app and mobile interface. Field agents can fill out and submit invoices, work orders, and signatures within the mobile app.

One of the features of ProntoForms is its ability to collect and manage documents and forms from anywhere. Users working remotely can choose from pre-made templates from the program’s form library, which includes everything from delivery requests to event registrations, or they can create their own with a customization tool. Barcodes, time stamps, photos, and signatures can also be included in any form, providing data to anyone accessing any document. ProntoForms’ web portal allows administrators to manage users and provides a way for field agents to send incomplete forms to individuals or entire groups.

Customizable company-specific logos are placed on all PDF forms, on the web portal, and the mobile app.

 

ProntoForms  - Dispatching
 
  • ProntoForms  - Dispatching
    Dispatching
  • ProntoForms  - Incident reporting
    Incident reporting
  • ProntoForms  - Installation and maintenance
    Installation and maintenance
  • ProntoForms  - Signature
    Signature
  • ProntoForms  - Sketch on photo
    Sketch on photo
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

65 Reviews of ProntoForms

Showing 1-20 of 65

 

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Javier from Las Brisas Property Management
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Suit all my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Timely forms and paperless archiving

Pros

Forms flexibility. Is highly customizable for any task. Also it can be updated in-house without hiring a new technician.

Cons

Lack of reports (monthly, weekly or daily). Forms are easy to tailored for the business type. So should be the forms reports.

Review Source: Capterra
 

Kerry from Consumer Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

The product is fantastic! Customer service can be difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time Savings, and accuracy of paperwork are the biggest things.

Pros

I love that you can customize it to your exact needs. It has saved our field technicians a TON of time not having to fill out redundant paperwork.

Cons

Getting updates done can be time consuming. I don't really understand the admin site, to me it is not very user friendly.

Review Source: Capterra
 


December 2017

December 2017

Easy to use easy to update

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Daily job cost tracking

Pros

Ease of use when creating or editing forms is fabulous!!! The forms are clean and look very professional as you can upload logo

Cons

Customer service to resolve issues Once I accidentally changed my admin status and took 3 days to resolve

Review Source: Capterra
 

William from Mid America Apartments
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

I've used Pronot Forms for our site audits for the past two years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a great tool that has been implemented into my work routine.

Pros

The ease of doing forms in the field and being able to submit them immediately while on site has been the greatest tool in making one of my monthly tasks more efficient.

Review Source: Capterra
 

David from ProBuild/Builders First Source

December 2017

December 2017

We use this program to track quality and safety inspections and is easy to use for our field manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy it is to use, and how fast a new user is able to go up and going,
Good user friendly reports can be scheduled

Cons

One thing that would be nice to be able to do is to click on pictures and view them without having to login as I have employees that receive completed forms and have to enlarge the photos

The only thing that comes to mind is when they took away right for Admins to make certain changes, however, I was able to get back most of them so all is good for now

Review Source: Capterra
 

Tim from KONE Inc.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

helped move our company from paper to electronic with ongoing improvements and efficiencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to change forms on the fly and have them immediately updated and available for use by a large number of users.

Cons

Setting up destinations, documents, etc. Very confusing unless you're doing it on a consistent basis.

Review Source: Capterra
 

Albert from Carrizo Oil & Gas
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Makes field data capture easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use for folks who are not tech savvy. Saves the need to purchase additional software license.

Review Source: Capterra
 

Michele from Jon Richard Limited
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Brilliant, never looked back! Staff love it!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Time saving, data flow and accuracy increased, making processes more streamlined.

Pros

Ease of use and increased efficiency of data flow. More time for staff on shop floor to concentrate on sales

Cons

Not all features available immediately, user can only have on one device. Would like a windows version for office users

Review Source: Capterra
 

Nick from Digital Lens Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It's perfect for our rental form solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps streamline our process and eliminates the need to print out forms and have extra unwanted paperwork floating around.

Pros

It eliminates paper, it cuts down on time filling out paper work, it's easily integrated with Google Drive or other type of data forms. It's amazing to say the least.

Cons

Definitely a steep learning curve but if you're willing to sit down and learn, you'll figure it out. Plus the support team is fantastic. They always answer questions and you also have access to the support forum for answers.

Review Source: Capterra
 

Jim from Boiler Dynamics

December 2017

December 2017

I went from my original inquiry to up and running with customized work orders in just over a week.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how this software integrates with QB online and all submitted forms go directly to my Google Drive. The ease of use makes it simple for industry vets who

Cons

I wish there was more customization on font sizes. Currently they only offer 3 sizes, a small, medium and large. I'd really like to get my workorder down to a single page.

Review Source: Capterra
 

Gregory from Robinson Consultants Inc.

December 2017

December 2017

Easy to set up basic forms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- ease of use
- ability to review forms remotely
- ability to set up new forms for new projects quickly

Cons

- Steep learning curve to set up forms to automatically load data
- have to repeat data destination set-up for each new project form

Review Source: Capterra
 

Jack from GalPower
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

the company is very professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

faster reports, happy Customer

Pros

Very Fast, User Friendly,efficient,
the best of all is that we get our report s right away and we can invoice right away

Review Source: Capterra
 

Jami from Lippert Components
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Easy to use and analyze data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Data analyzing and statistics

Pros

It makes analyzing service data easy to create, read, and understand. Forms are simple and easy to ready.

Cons

It can be slightly time consuming to set up the data filters the first time but once they are setup there isn't any issues.

Review Source: Capterra
 


December 2017

December 2017

Handles the processes that we needed a forms solution for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use. Off line form submitting is a big plus. It will then upload the data once you establish a connection.

Cons

Some development features could be more user friendly. Ability to fix a form that errored on submitting without contacting support.

Review Source: Capterra
 


November 2017

November 2017

Very customizable form solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- highly customizable with a wide range of features for forms app
- It supports a multitude of mobile apps
- helpful customer support team

Cons

- some reliability issues with data destinations - forms get stuck
- quite learning curve to develop the app space

Review Source: Capterra
 

Chad from Daytona Homes Master Builder
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Amazing app that has the potential to not only rid you of paper forms, but save time and money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves us time, money, and the hassle of paper forms.

Pros

Very easy to use
Customizable to fit your company needs
Saves our users time
Reduces errors by custom tailoring the data in the forms to our users
Great customer service

Cons

Could have even more complex customization
Has a few bugs - but they are often patched quickly
Wish we had more admin options

Review Source: Capterra
 

Karen from Diversified Maintenance

November 2017

November 2017

I find it to be very easy to navigate through.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am not a computer geek so anything in regards to computers or programs can sometimes be very intimidating. Having a program I can quickly access and pull data needed to present to my customers and field representatives makes me feel confident that the information is right at my finger tips.

Review Source: Capterra
 

Chris from Hospital & Health Care

November 2017

November 2017

Great people, great service, great features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The outputs look great! Can be geo-stamped and is able to work off-line when there's a lapse of wireless coverage. Lots of features available without an overwhelming price tag. Lots of ways to export your data as well to make sure it's going to the right locations.

Cons

The back end of the software has a bit of a learning curve, but after you get to learn it becomes second nature.

Review Source: Capterra
 

Jami from Lippert Components
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Collect and analyze service data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy data collection and ability to analyze quickly

Pros

Easy to use and filters for faster data collection. Drops the data into an excel spreadsheet for better and faster analyzing.

Cons

Setting the filters up for the 1st time took some time. Once they were setup it was easy to set up other filters afterwards.

Review Source: Capterra
 

Caroline from Davol
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

ProntoForms has made things more efficient, accurate and is saving users time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

East of use

Pros

The ability to complete forms on your phone or tablet and not having to wait until you get home to utilize your laptop

Cons

ability to make changes when different scenarios arise. This has been a cause of frustration for our users

Review Source: Capterra
 
 
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