# RepairShopr Software Reviews, Demo & Pricing - 2026 > Review of RepairShopr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/repairshopr-profile --- [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / RepairShopr Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/repairshopr-profile/alternatives/) # RepairShopr 2026: Benefits, Features & Pricing Wondering if RepairShopr is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RepairShopr 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Pricing Starting at $59.99 per month ### About RepairShopr RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing operations. It is designed for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC service and painting contractors. Key features include a customer web portal, ticketing and invoicing, estimation tools and inventory management. RepairShopr’s CRM tools enable users to manage a contact database, take notes, maintain histories of emailed invoices and billing summaries, track customer credits and create barcodes. The RepairShopr customer portal allows customers to check service statuses and invoice histories, as well as approve or decline estimates. The inventory management module offers batch tracking, return tracking and vendor information. The POS system provides automatic charge calculation, manages multiple cash registers, supports barcode scanning and integrates with the inventory module. RepairShopr offers integration with Stripe, Paypal, Authorize.net, Quickbooks, Google Calendar and more. Wondering if RepairShopr is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. ## RepairShopr User Interface ## Popular RepairShopr Alternatives Main Product RepairShopr 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $59.99 per month Get Price Alternative Product [RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/) 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.62Value for money - 4.76Customer support - 4.66Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/) 5.0 [(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Orderry](https://www.softwareadvice.com/retail/orderry-profile/) 4.7 [(35)](https://www.softwareadvice.com/retail/orderry-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.27Value for money - 4.50Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Repair Spots](https://www.softwareadvice.com/ticketing/repair-spots-profile/) 5.0 [(5)](https://www.softwareadvice.com/ticketing/repair-spots-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $44.99 per month Get Price Alternative Product [RO App](https://www.softwareadvice.com/business-management/remonline-profile/) 4.5 [(11)](https://www.softwareadvice.com/business-management/remonline-profile/#reviews) Ratings Breakdown - 4.09Ease of use - 4.18Value for money - 4.10Customer support - 4.0Functionality Pricing Available upon request Get Price ## RepairShopr Pricing and Plans Starting price: $59.99 per month Free Trial Free Version Starter $59.99 flat rate, per month Plan includes: - 1 User Account - Cash Register - Integrated Payments - Job Timer - One Location - Outbound Emails - Recurrent Invoicing - Reports & Estimates - SMS Per Month - Snailmail Read More Repair shop $119.99 flat rate, per month Plan includes: - 10 User Accounts - Cash Register - Customer Portal - Field Jobs - Integrated Payments - Job Timer - One Location - Outbound Emails - Point of Sale - Recurrent Invoicing Read More Big Chain $119.99 flat rate, per month Plan includes: - 10 User Accounts - 1+ Locations - Cash Register - Customer Portal - Field Jobs - Integrated Payments - Job Timer - Outbound Emails - Point of Sale - Recurrent Invoicing Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RepairShopr Features - Popular features found in Billing and Invoicing Billing Portal Contact Database Customizable Invoices Invoice Processing Mobile Payments Multi-Currency Payment Processing Quotes/Estimates Reporting & Statistics Tax Calculation Time & Expense Tracking - More features of RepairShopr Barcode/Label Management Barcode/Ticket Scanning Billing & Invoicing Catalog Management Commission Management Contact Management Contract/License Management CRM Customer Accounts Customer Database Customer History Customer Management Customer Portal Discount Management Dispatch Management Document Storage eCommerce Management Electronic Signature Email Management Email Marketing Estimating Intake Management Interaction Tracking Internal Chat Integration Inventory Management Inventory Tracking Invoice Creation Invoice History Job Management Lead Generation Lead Management Maintenance Scheduling Marketing Automation Mobile Access Mobile App Multi-Channel Communication Multi-Location Multi-Store Online Invoicing Online Time Clock Ordering Automation Payment Collection in the Field Point of Sale (POS) Pricing Management Referral Tracking Repair Tickets Repair Tracking Retail POS Returns Management Routing Sales Reports Scheduling Segmentation Self Service Portal Service History Service Level Agreement (SLA) Management Supplier Management Technician Management Web-based Deployment Wholesaler Management Workflow Automation Work Order Management ## RepairShopr Integrations Twilio Integration rated undefined from -1 review ShipStation Integration rated undefined from -1 review Descartes ShipRush Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 23 integrations ## RepairShopr User Reviews Overall Rating 4.4 Ratings Breakdown 5 73% 4 13% 3 5% 2 3% 1 7% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.2 Functionality 4.3 Manny P. Verified reviewer Used monthly for more than 2 years Review source Reviewed February 2018 Best Computer Repair Software 5 Was able do service tickets on the go and could easily re-order parts and charge clients for visits. It's a simple paperless process and it's worth every penny. Great for small business owners. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly client repair tickets cloud console. You can be up in running in minutes. This is a great company with a lot of potential that cares. I put a suggesting for them a year ago and they did good by providing a mobile version for technicians. You can setup 2 step authentication, so your documents are secure. Company keeps on adding new things to their product and I am amazed every time I use the product on how far they have gone. Cons: Company looks like is heading into the mobile market. Although you can still use the console to repair tickets, the company is definitely moving in that direction and hope that they don't concentrate all their efforts in one market. Besides that I have no compliant's as a standard user for over 3 years. Read More CP Charissa P. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Not just for Retail Computer Shops 5 If you track inventory, deal with repair tickets, and need to keep up with marketing to your client base, then this is unbeatable. When I was operations manager for a Retail and B2B MSP we switched our retail side from Connectwise to Repairshopr and it was like night and day. It connected quicker, gave us access to our inventory, integrated with Quickbooks online, and gave us custom-ability to really make it fit our business model. As operations manager I was able to build this around our existing processes and make it flow seamlessly. I now have moved to a telecom that could benefit from this, and the only reason I haven't switched are the two cons I listed. Both of them are offered by Quickbooks own ticketing system. Don't let their niche market of Retail ISP shops fool you. I've heard of this being integrated into auto shops and other mechanical fields. If you are in a business that dispatches any sort of technician, then this is the product you need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration with other programs makes this unstoppable! This ties a CRM to your POS to your ticketing system. Being able to integrate all of these makes this system one of the most powerful I've worked with. It doesn't feel overbearing either. I worked with Kaseya BMS and Connectwise and both of those felt like beasts. This took a lot of key elements that those two systems have and brought them down to a retail level at a price that all companies should be able to afford. One of the best parts is that they are always integrating new features and squashing bugs. I was always amazed at how often new useful tools were being added. I'm pretty sure they don't have a huge team, but it felt like there must be hundreds of them with what was being accomplished. Cons: Integration with Quickbooks Desktop is limited, but Quickbooks online is excellent. I wish it had the ability to map out locations to dispatch technicians too. It will track where your clients are at, but if you are trying to schedule multiple field techs, it would be ideal if you could see specific open tickets on a map (Maybe ones labeled "Onsite") and then be able to assign them to technicians based on location. Read More BR Burton R. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed April 2025 5, 4, 3, 2, 1, this product is going downhill 2 This service continues to slide down in its quality. Customer service not great. Not as flexible and customizable as it says it can be. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: When it works it’s pretty good. If you are comfortable using all your own sms and email notiications you will probably be happy. I used this software for nearly 5 years but am now switching Cons: The continued failure of the program features and the inability of you to either fix the problem and/or find dependable 3rd party providers has pushed us to find a new service. It has cost us lots of money as well as customers and tarnished our reputation and all you ever say/do is blame third parties. Never a real apology or any money refunded for the service not functioning as it should. Over the last 16 months multiple issues with not being able send SMS or emails. Always. 3rd party issue. The fail to take responsibility for them selecting these partners. The Cherry on top is that I am canceling my service and they are going to charge me for an additional month because of the required 30 day notice. I understand this is the contract and agreement but it seems now that this is the only thing in the last 16 months you have done a good job administering is the taking of my money. If you are still with the service I wish you good luck. If you are not with the service, be cautious. Read More Sean J. Verified reviewer 11-50 employees Used weekly for less than 2 years Review source Reviewed March 2018 A fantastic single pane of glass for repair shops 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simplicity to use and setup. The help documentation is well written and easy to follow, and support was always prompt and followed up. love the integrations, with my accounting package, office 365 and a host of others. Sames me lots of time producing invoices and always great to refer to customer history and documentation with the Wiki. Cons: For running an after-hours computer repair business it can sometimes be hard to justify the monthly expense for the few jobs a month I do, but the time savings alone often make up for it. I would be happier with a reduced priced option to sacrifice some features such as the Marketr feature or leads feature. Read More CJ Clifford J. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed April 2019 Great Foundations loads of potential! 5 After 5 years of searching and using various different CRMs, PSAs etc.... we landed on RS and have not looked back. Being a retail store it ticks 95% of all our needs. With previous systems we have several dashboards or other portals to login to achieve the experience we wanted. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The GUI is nice and easy despite the Americanisms, automated most of our work flow, ticketing and stock control. Made good use of current integrations. Cons: Contracts section is not what you think it is, some integrations need to be development and worked on. Read More Ephantus N. Verified reviewer Farming 11-50 employees Used daily for less than 6 months Review source Reviewed December 2018 An excellent customer relationship management software 3 It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: It is a software will very professional and functional ticketing to repair customers which can be tracked any time after the repair is done. I liked its excellent customer service platform which sends customized emails to customers and they make follow ups a week or two after the repair to make sure everything is well. Repair costs estimates in the software makes it fast and easy to come up with the pricing for a repair. This makes Repairshopr an outstanding software in inventory tracking and management to its customers. Cons: It can be costly because one has to use a different platform for payroll because it does not integrate one Read More BM Ben M. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed March 2019 Great for retail store of any kind 5 RepairShoppr is a simply tool that is very useful to use in terms of customer management and isn't to be overlooked. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: RepairShopr is a great tool to use in your business and can be used for pretty much all of your needs whether that be; inventory management to POS, estimates to ticket tracking, or even tracking your parts. Cons: While there isnt a scheduling type integration in RepairShoppr, there is a a Clock in/ Clock-out feature, however its not the most convenient in that regard. Read More Michelle C. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 12 months Review source Reviewed November 2018 CRM Essential 4 This program is perfect for my business Ratings Breakdown 4 Ease of use 5 Functionality Pros: It is easy to customize to fit your needs. It really helps with the process of organizing your tickets, sales & inventory . Cons: Nothing negative to say about this. It is an overall great program Read More parul k. Verified reviewer Automotive 501-1000 employees Used weekly for less than 6 months Review source Reviewed December 2018 one platform for customer relationship management 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It helps in creating tickets, making invoice, customer relationship management along with marketing of repair shops. Its POS features create automatic cost estimation which is very impressive. It is integrated with paypal, google calendar, quick books. It has one more feature which i liked most that it has customized mail which can be send to the customers after work has been done, to follow up for making sure that everything is fine. It is customizable according to your requirements. Cons: There is nothing wrong in this software. Price of this can go a bit lower. Other then that, it is an awesome software Read More Tony B. Verified reviewer Computer Networking 2-10 employees Used weekly for less than 6 months Review source Reviewed April 2019 Any Business Any Size... This is a great Solution 5 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Pricing is very standard to most others in the same solution category. They have a solid product here. Cons: I was a bit turned away at how much information is shown on their website. I would suggest to have a simpler site for potential customers to sign up. Read More Showing 1 - 10 of 128 Reviews [See All Reviews](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) ## RepairShopr Popular Comparisons [RepairDesk vs RepairShopr](https://www.softwareadvice.com/retail/repair-desk-profile/vs/repairshopr/)[Odoo vs RepairShopr](https://www.softwareadvice.com/crm/odoo-profile/vs/repairshopr/) [Compare All Alternatives](https://www.softwareadvice.com/crm/repairshopr-profile/alternatives/) ## Other Top Recommended Billing and Invoicing Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **430** times [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) **3.9** (474) Recently recommended **193** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **136** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4818) Recently recommended **96** times Stuck Between Options? 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