SAMPro Enterprise software


5 reviews(4.5/5)
5 reviews(4.5/5)

SAMPro Enterprise by data-basics is a field service and construction management solution that offers modules such as Service Dispatching, Mobile Workforce, CRM, Analytics, Quoting, PO, Inventory and Requisitioning, Preventative Maintenance Processing and more. The solution utilizes a proprietary rules-based management feature “Call Escalation Manager” that allows users to implement rules and automate routine activities to manage the workflow of a service company. It alerts the employees to potential problems in their early stages and allows businesses to apply their core rules.

SAMPro has a feature called TechAnywhere, which gives techs in-the-field access to current information and work orders via Android devices. Techs can change the status of work orders, add labor, material and inventory and capture signatures as they are completing tasks. Other TechAnywhere features include credit card processing, time stamping, GPS integration, document management integration, real-time equipment and metric lookups, quoting and refrigerant tracking. Support is offered via phone and email.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

5 Reviews of SAMPro Enterprise

Showing 1 - 5 of 5

Start your review of SAMPro Enterprise

Click to start
  • Verified Reviewer

    April 2018

    This software offers a wide range of service management solutions!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The scheduling and management features are excellent for any business and it is very simple and easy to lean how to use.

    Cons

    I have not encountered any issues with this software as of yet and I have not heard of any complaints from our team members who are using it. Overall I think SAMPro is great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brittney from GroupOne

    Specialty: Communications

    Number of employees: 11-50 employees

    October 2017

    SAMPro review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great accounting and service management solution.

    Pros

    The alert feature sends notice to the needed employee to assess the problems on the early stages and allows automation of routines to efficiently manage the workflow.

    Cons

    The TechAnywhere feature that gives in the field access to current info and orders is only through Android phones so those with iPhones don't get the feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bruce from R&B services

    Specialty: Automotive

    Number of employees: 2-10 employees

    January 2017

    This is a Quality product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It didn't take very much time for me to familiarize myself with the product. I believe that even those with minimal experience using this sort of software can grasp swiftly.

    Pros

    Its easy to comprehend

  • lyndsey from CRYSTAL CLEAR WATER

    Specialty: Other

    Number of employees: 11-50 employees

    November 2016

    Under Consideration

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We are currently comparing this company with a couple other programs to use

  • Dale from Southeast Mechanical

    March 2015

    simply the best out there!

    Ease-of-use
    Quality
    Support

    Our company was methodical in looking at 5 different software products and found SAMPro hands down to be the best. They have been around over 30 years and understand the service industry.

    Review Source: Capterra
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 852-3639