--- title: "SAP Field Service Management Software Reviews, Demo & Pricing - 2026" description: "Review of SAP Field Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/sap-field-service-management-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / SAP Field Service Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SAP Field Service Management Review Wondering if SAP Field Service Management is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SAP Field Service Management 4.0 [(4)](https://www.softwareadvice.com/field-service/sap-field-service-management-profile/#reviews) Pricing Pricing available upon request ### About SAP Field Service Management SAP Field Service Management helps businesses capture, organize, and share field service data in real time. It provides a single view of field service activities and enables teams to manage customer relationships, provide service scheduling and routing, optimize your service delivery process, and more. Managers can create work orders, assign them to employees, and track progress toward completion. It also facilitates communication between technicians and customers and lets supervisors track assets through their entire lifecycle via maintenance alerts. Do you work for SAP Field Service Management? [Manage this product listing](https://www.g2.com/products/sap-field-service-management/claim_requests/new?auto=true) Wondering if SAP Field Service Management is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## SAP Field Service Management User Interface ## Popular SAP Field Service Management Alternatives Main Product SAP Field Service Management 4.0 [(4)](https://www.softwareadvice.com/field-service/sap-field-service-management-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 3.50Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(498)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.45Value for money - 4.66Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1484)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5314)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(232)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.80Value for money - 4.91Customer support - 4.75Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(145)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price ## SAP Field Service Management Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SAP Field Service Management Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of SAP Field Service Management Appointment Scheduling Automated Scheduling Availability Management Dispatch Management Employee Management Employee Scheduling Inventory Tracking Location Tracking Multi-Location Order Management Real-time Scheduling Reporting & Statistics Route Optimization Scheduling Task Scheduling Third-Party Integrations Work Order Management ## SAP Field Service Management User Reviews ## SAP Field Service Management customer ratings - Overall rating: 4/5 - Total reviews: 4 ### Rating distribution - 5 stars: 2 reviews (50%) - 4 stars: 1 reviews (25%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (25%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3.5/5 - Functionality: 4.3/5 --- Have you used SAP Field Service Management and would like to share your experience with others? ### Helped Us Stay on Top of Service Requests - Overall rating: 5/5 - Reviewer: Kajal S. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After a few weeks it became a tool that could be depended on daily for the entire team. We increased our visibility, decreased our communication issues, and were better at responding to field requests. It isn't perfect but has value after you get team trained on it and comfortable with it. I would suggest it for high field volume service organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One thing that I was extremely pleased to discover is the eliminated need to constantly contact back-and-forth with technicians about status. I could easily pull that data on the dashboard instead of having to track people down via phone. Planning days went much more efficiently, especially during those particularly hectic weeks. #### Cons The product is very feature rich, but as a consequence, some things are a bit hidden until you figure them out. I’d also prefer a little more customization in the dashboard. --- ### Powerful Field Service Management Platform with Room for Improvement - Overall rating: 4/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SAP Field Service Management has been positive. It provides a comprehensive set of tools for managing field service operations, including scheduling, dispatching, work order management, and communication with technicians. While the platform has a learning curve and some areas could be more intuitive, it has helped improve operational efficiency, increase visibility into field activities, and streamline day-to-day service management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I liked most about SAP Field Service Management is its ability to streamline field service operations in one platform. Scheduling and dispatching are efficient, technicians have easy access to work orders and customer information, and the real-time updates improve communication between the office and the field. It also helps track service activities, making it easier to manage jobs and improve overall productivity. #### Cons One downside of SAP Field Service Management is that it has a steep learning curve, especially for new users. Some workflows require multiple steps, and certain features can feel less intuitive than expected. The interface could also be more user-friendly, and customization or reporting may require additional setup and technical expertise. #### Reasons for choosing SAP Field Service Management We chose SAP Field Service Management because it integrates well with the SAP ecosystem, offers robust scheduling and dispatch capabilities, provides real-time visibility into field operations, and supports scalable service management. It met our operational requirements while offering strong integration with our existing business processes. --- ### SAP is complicated. - Overall rating: 2/5 - Reviewer: Arial N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A little too much for me, not as simple or easy as I would like. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Can adapt to businesses of varying sizes and complexities. #### Cons Due to its extensive features, SAP FSM can require significant time and effort to set up and integrate with existing systems. --- ### I Like the Accuracy of SAP Field Service Management - Overall rating: 5/5 - Reviewer: Giacomo M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SAP Field Service Management has impressive payroll and scheduling features that meet our expectations. The customer support team of SAP Field Service Management is impressive. #### Cons I have zero dislikes for SAP Field Service Management. The capabilities of SAP Field Service Management are amazing. --- Showing 1 - 4 of 4 Reviews ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2746) Recently recommended **493** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (830) Recently recommended **154** times [Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/) **4.0** (148) Recently recommended **133** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **90** times Stuck Between Options? 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