ScheduFlow Software


 

ScheduFlow by Duoserve is a Field Service solution that features integrated applications for contact management and scheduling & dispatch. It helps users easily create, view, and edit schedules in real time; the system seamlessly facilitates the management of people, places, or even assets like cars or trucks. Conveniently, ScheduFlow is accessible from a myriad of devices, including iOS, Android, Windows mobile, and PCs.

ScheduFlow features data entry forms that are highly responsive and native to Windows; right click menus and ribbon toolbars contribute to a modern feel. The system allows administrators to set privileges at a user level; this, combined with the comfort of SSL-encrypted data, means companies shouldn’t have to worry about security threats.

We like ScheduFlow’s carousel card view – this allows users to view schedules in 3D, making it easy to review scheduled appointments individually. One-time and recurring appointments and customizable time scales are other highly useful features of the system, while flexible automatic reminders will keep users highly organized and decrease no-shows.

Users of ScheduFlow report that the intuitive interface, simple navigation, and ample features are all reasons to love the system; we recommend it to companies looking to become more organized by coordinating internal schedules. Since ScheduFlow deploys as a desktop app, it is quick to install, effortless to upgrade, and companies aren’t forced to deal with inconvenient maintenance costs or server installations.

 

ScheduFlow - Main screen
 
  • ScheduFlow - Main screen
    Main screen
  • ScheduFlow - Edit appointments
    Edit appointments
  • ScheduFlow - Appointments list
    Appointments list
  • ScheduFlow - Carousel view
    Carousel view
  • ScheduFlow - Client records
    Client records
  • ScheduFlow - Client table view
    Client table view
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

163 Reviews of ScheduFlow

 

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Software Advice Reviews (10)
More Reviews (153)

Showing 1-10 of 10

Narine from Celebrity look laser center
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Schedule flow is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like everything about this product I have been using it for 13 years and I have never had a trouble

Pros

I like everything about this product I have been using it for 13 years and I have never had a trouble

Cons

I like everything about this product I have been using it for 13 years and I have never had a trouble

 
 

Kelley from Chattanooga Granite
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Customer support was very good. I had a problem and she fixed it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish there was a way you could tell which employee scheduled something.

Pros

We have used it for several years and it does it's job but I still don't understand all it can do.

Cons

If you make a mistake and delete something there is no undo button and it is very annoying.

 
 

Rose from Clean Water of VA. LLC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great Scheduling for Busineses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am currently scheduling 4 technicians with ScheduFlow. They are able to check there schedules with there phones and not have to call or stop by the office. If a call comes in while they are in the field, I just add it to there ScheduFlow and they can continue their day. I am able to label there service calls and see exactly what types of work they will be doing that day. It is simple to use but gives so much convenience throughout the day! Also, the Customer Service is outstanding! They get back to within hours not days and just check in with you to make sure everything is going well. This program is worth the try. And you have 30 days FREE to see if it really does work for you. Awesome Software!

Pros

Seeing your schedule on your phone throughout the day.

Cons

Add a calendar view for the phone app.

 
 

Mark from Weld & Sons Plumbing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can have multiple employees all seeing the same schedule screen and be able to make adjustments as needed. Things change very quickly so we needed a program that would allow easy changes to the schedule. We can just click and drag. The customer look up is also very handy to have.

Cons

An address field showing up on the screen would be helpful instead of having to add it in a second time.

 
 

Mary from MacNevin & Ray, CPA, CGA
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Accountant's review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We find that we are more efficient and organized using scheduflow. We keep a monitor just for our emails and scheduflow and so at a glance we can see our appointments. It is convenient for us set up appointments every 15 minutes during the tax season. The client database is easy to use and helps the receptionist contact clients in other ways if their home telephone number is not answered. We love the program.

 
 

Harold from Saclaw
Specialty: Legal services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Scheduflow at the library

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use Scheduflow at our Law Library to manage schedules for our in-house lawyer. It is perfect for our needs since it does a great job of managing schedules, maintaining notes, and also reports on stats. Additionally, because it is web-based, installation was very simple and the ability to access it anywhere with an internet connection is a plus.

Pros

managing schedules
managing clients
reporting tools

Cons

sometimes it takes some time to load.

 
 

Chris from Vertical Village
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Scheduflow review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Each business has its own needs, therefore no product can be completely perfect for everyone, but Scheduflow is close. Keep up the good work

Pros

versatility

Cons

weak search feature

 
 

Debbie from Merle Norman Cosmetics & Nails
Specialty: Salons and spas
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for small businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for keeping track of appointments. Would like an "email reminder" function.

 
 

Jean-Marc from Solution Ventech
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Scheduflow, a perfect scheduling software for our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is really easy to use, schedules are shown very clearly even with lots of technicians.

Pros

Easy of use

Cons

No mac version

 
 

Pamela from The Law Office of Pamela Stefan, P.C.
Specialty: Other

September 2015

September 2015

Law Office of Pamela Stefan's Evaluation of ScheduFlow

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease in which you can navigate the software and if you have any questions the support staff is friendly and knowledgeable.

Likes Least

As of today's date I have not experienced any negative aspects to the product or vendor.

Recommendations

Make sure that the software meets your needs and the support staff is helpful and knowledgeable.

 
 
 
Showing 1-20 of 153

Jie Shun from Optometry Centre
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Simple and user friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Pros

Really user friendly that makes everything seamlessly integrated. This greatly facilitates planning of schedules.

Review Source: Capterra

  Response: Duoserve, Duoserve, Inc

Date: February 2018

February 2018

 

Thank you for your review. We are glad you found our software seamlessly integrated.

 

Jessica from CBH

February 2018

February 2018

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very professional, I use the software, for my business. I don't have ask any questions at all about the software because it is very easy to use.

Review Source: Capterra

  Response: Duoserve, Duoserve, Inc

Date: February 2018

February 2018

 

Thank you Jessica for your review. We are glad you find our software user friendly and simple to use.

 

Deborah from The McMillan Group
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Another very beneficial asset to making my busy life a bit simpler. I always like my calenders to be viewable in an at a glance way.

Pros

Again very user friendly. Having color coded options make it easy to coordinate my day. Finding appointments is a breeze.

Review Source: Capterra

  Response: Duoserve, Duoserve, Inc

Date: February 2018

February 2018

 

Thank you Deborah for finding our software user friendly. We are glad color coding options help you run your day more smoothly.

 


February 2018

February 2018

Looking at using scheduleflow for making open enrollment appointments, did not get a chance to fully

Ease-of-use

Functionality

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Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

None yet, we are still in need of implementing this software within our company.

Pros

Integrates with outlook. Makes it easy to schedule appointments for all staff. Very user friendly. :)

Cons

I wish i would have had more time to implement with our staff for open enrollment this fall. Not a con of the software, just staffing did not make this possible this year. I plan to further work on this for next year.

Review Source: Capterra
 

Jason from TLS

February 2018

February 2018

Installed and went right to work!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

Ease of use. This software allows the user to make the choices they need without having to "work for it".

Cons

I miss having a "go back/undo" button. I haven't seen on in this software. I make mistakes and don't like having to worry about everything being perfect before I submit them.

Review Source: Capterra
 

Beth from Forever Classic Protraits

February 2018

February 2018

I love SheduFlow. It was so easy to learn and works great for my needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use. This software makes my sheduling so easy. I love that it keeps all the information on my contacts. It is great that I can access all my appointments and contacts from my PC, tablet or even my phone. This is great and so easy to use.

Cons

The program is really great. There are a few simple changes that could be made in the contact area, but other than that A+.

Review Source: Capterra
 


February 2018

February 2018

It was great, better than average

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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it improved day to day activity a great deal.

Pros

Software is built well, easy to navigate, well versed, and intuitive. the applications are simple and direct.

Cons

IT could be better in some ways. the room for improvement is there, making the objective easy to target and navigate.

Review Source: Capterra
 

Ben from BASE Engineering

February 2018

February 2018

Great, easy to use and very functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support
Pros

I found the program very intuitive, easy to use and it also looks great! Would recommend this to anyone looking for scheduling software.

Review Source: Capterra
 

Rebecca from Becky's Hairstyles

February 2018

February 2018

It's a decent program that yes the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

its Simple and easy to get used too. Anyone can figure out the program in just a few minutes. It's quick.

Cons

I have nothing negative to say other then the cost is a bit of a nuisance I wish the free version was a bit better

Review Source: Capterra
 

Christine from Finlandia University

February 2018

February 2018

Great software - I found it to be really helpful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Value. The features of this software are great for the price.

(I was given an incentive for this review.)

Cons

I wish it were more customizable. Different users will have different needs so being able to customize more would be helpful. The software also doesn't integrate with other programs that we use.

Review Source: Capterra
 

Angela from Securenet Solutions

February 2018

February 2018

Best I ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Able to manage my daily schedule much better and more efficiently. I also like the interface

Pros

The way you can share group calendars from anywhere and any device. It gives you more of a sense of control over how you use and manipulate your calendar.

Cons

There is a significant learning curve. This app currently appears to be available for Android only. The ticketing system is easy to miss but you can submit a tech support ticket

Review Source: Capterra
 


February 2018

February 2018

Limited experience, but it didn't grab my attention

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros

Clean views, nice calendar look and easy to read
Easy to create meetings with multiple people attending

Cons

Not very feature rich
It wasn't easy enough for me to prefer over Google calendar, but our team doesn't use Google

Review Source: Capterra
 


February 2018

February 2018

awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

my work became much more more more better and faster

Pros

Easy to use and fast I really like it so much I cant imagine my life and my work without it and everyone really should give it try

Review Source: Capterra
 


February 2018

February 2018

Excellent choice for startups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to customize for my requirements. Accessible from all my devices. Quick and easy installation.

Cons

Pricing is bit high as the number of users grow. Some of the configurations such as adding new users takes a bit effort.

Review Source: Capterra
 

Hung from Don Le CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Everything is very smooth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Smooth, easy to use. Help me control everything better. It is one of the most useful software I use so far.

Cons

Bug sometimes. Sometimes whenever I click on the Ready button it kicks me out. So far so good. Can do better.

Review Source: Capterra
 

Doug from Bankruptcy service
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I've had great luck with ScheduFlow!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

Made scheduling conflicts disappear basically

Pros

We started by using the offline version, which worked 6 years ago for us, but moved on to the subscription version. Much, much better for us!

Cons

At first the system wasn't something I was used to, but customer support we great to help have a smooth transition from offline to online versions.

Review Source: Capterra
 

Chris from University of Kentucky
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

We used this as a solution to scheduling field services techs. I was compensated for this review.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It served the purpose of scheduling multiple technicians in multiple locations.

Pros

Being able to use cross platform, ease of use, and having a free trial before having to pay was a plus.

Cons

The largest drawback to me was pricing, I would prefer a less expensive product. No real drawbacks aside from that.

Review Source: Capterra
 

Brad from Badger Scale

February 2018

February 2018

Great product, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

The software was easy to use and has powerful features. I like that it is compatible with all mobile devices and has a native Windows interface.

Cons

If there is anything to complain about it is that it would be nice to integrate with other software. Like our accounting software so we don't have to maintain two databases of client information.

Review Source: Capterra
 

Rebecca from Mermaid Water

January 2018

January 2018

very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
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Pros

use of multiple calendars at a single glance from different vantage points, and multiple options for mobile and computer use

Cons

cant see all the slots depending on the size of the monitor, maybe it is a setting i need to adjust on my end

Review Source: Capterra
 


January 2018

January 2018

I've been using SheduFlow for a few years now. We use it to schedule our holiday apartments stays

Ease-of-use

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Value for Money

Ease-of-use
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easy visualization of mutliple complex events

Pros

The display is easy and allows us to visualize activity over many apartments. Fairly easy to input new holiday stays

Cons

Can't input ICals, new events scheduled automatically as entire days and creep over the next day when accessed.

Review Source: Capterra
 
 
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