ScheduFlow Software


 

ScheduFlow by Duoserve is a hybrid appointment scheduling solution that helps users create, view and edit schedules in real-time. The solution allows users to set up customized calendar view that helps them to compare days' activities for different people and plan activities for the particular week or month. The solution can be hosted in the cloud or deployed on-premise

ScheduFlow features data entry forms and also allows administrators to set privileges at a user level. It encrypts the communications and interactions via SSL-encryption technology.It also features a carousel card view, which allows users to view schedules in three dimensions. One-time and recurring appointments, customizable timescales and automatic reminders are also offered to the users.

Additionally, ScheduFlow features enterprise-class reporting, appointment templates, pop-up reminders, resource utilization visuals and rescheduling functionalities. Mobile applications for Android and iOS devices are also offered by the solution.

Services are offered on a monthly subscription basis that includes support via online ticket portal, knowledgebase and FAQs.

 

ScheduFlow - Main screen
 
  • ScheduFlow - Main screen
    Main screen
  • ScheduFlow - Edit appointments
    Edit appointments
  • ScheduFlow - Appointments list
    Appointments list
  • ScheduFlow - Carousel view
    Carousel view
  • ScheduFlow - Client records
    Client records
  • ScheduFlow - Client table view
    Client table view
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

190 Reviews of ScheduFlow

 

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Software Advice Reviews (15)
More Reviews (175)

Showing 1-15 of 15

John from Cowan / Reload
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

ScheduFlow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is an easy product that connects your phone and computer. This helps organize and get tasks completed.

Cons

I have sothing really bad to say about it. Straight to the point product. Easy to use and practical.

Review Source
 
 

Shannon from TC Services
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great appoinment scheduling software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use and manage. Appointments are easier to keep up with. Simple to change appointments as well. Customer service is GREAT if there is ever an issue. I've had one small issue which was responded to very quickly and resolved in a timely fashion.

Cons

There aren't any cons with this software that I can think of. The price isn't even that bad unless you have a ton of computers.

Review Source
 
 

Nikki from Nikki Jobs
Specialty: Staffing and recruiting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Excellent customer service, convenient and super easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like that this software is clean and simple to use, especially on my mobile device. Just a few glitches but there is always room for improvement.

Pros

I use this software through one of my clients as it their preferred software for scheduling. It was super easy and quick to learn, not much training required at all. I like the fact that it is very convenient and simple to use via desktop and mobile device and have noticed that this is the only desktop app that actually works extremely well on my android device without any glitches. You can easily share your contacts info and share appointments also. I also reviewed a free demo before using this software that was step by step simple so this would be great for users that are new beginners who aren't software savvy and also great for advanced users.

Cons

Holiday dates are not automatically uploaded or shown in the calendar. There isn't a "back" button should you make a mistake so you will have to create a new event. I do not pay for the service since I use it through a client but have heard it is a bit higher in cost compared to it's competitors.

Review Source
 
 

Harmandeep from PeerIQ
Specialty: Financial services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Easy of Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We started with the trial version and moved to subscription as we were pretty impressed with the tool. It is easy to use, time and cost efficient and can be accessed on any device effortlessly

Cons

It doesn't send alerts on devices when you are not using it, so you don't get to know of any scheduled appointments, meetings etc

Review Source
 
 

Chris from Kroc Center
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Will fill your need

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Had a great experience with this software as it helped keep me organized with my scheduling. I love that it works with my mobile device too. Very easy to navigate and a low learning curve. Great value and will fill your needs.

Cons

It's a great value but I wish the price wasn't so high. At the time my company was smaller and it was a stretch to try, but well worth it. Available features and customized reporting could be improved.

Review Source
 
 

Narine from Celebrity look laser center
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Schedule flow is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like everything about this product I have been using it for 13 years and I have never had a trouble

Pros

I like everything about this product I have been using it for 13 years and I have never had a trouble

Cons

I like everything about this product I have been using it for 13 years and I have never had a trouble

 
 

Kelley from Chattanooga Granite
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Customer support was very good. I had a problem and she fixed it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish there was a way you could tell which employee scheduled something.

Pros

We have used it for several years and it does it's job but I still don't understand all it can do.

Cons

If you make a mistake and delete something there is no undo button and it is very annoying.

 
 

Rose from Clean Water of VA. LLC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great Scheduling for Busineses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am currently scheduling 4 technicians with ScheduFlow. They are able to check there schedules with there phones and not have to call or stop by the office. If a call comes in while they are in the field, I just add it to there ScheduFlow and they can continue their day. I am able to label there service calls and see exactly what types of work they will be doing that day. It is simple to use but gives so much convenience throughout the day! Also, the Customer Service is outstanding! They get back to within hours not days and just check in with you to make sure everything is going well. This program is worth the try. And you have 30 days FREE to see if it really does work for you. Awesome Software!

Pros

Seeing your schedule on your phone throughout the day.

Cons

Add a calendar view for the phone app.

 
 

Mark from Weld & Sons Plumbing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can have multiple employees all seeing the same schedule screen and be able to make adjustments as needed. Things change very quickly so we needed a program that would allow easy changes to the schedule. We can just click and drag. The customer look up is also very handy to have.

Cons

An address field showing up on the screen would be helpful instead of having to add it in a second time.

 
 

Mary from MacNevin & Ray, CPA, CGA
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Accountant's review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We find that we are more efficient and organized using scheduflow. We keep a monitor just for our emails and scheduflow and so at a glance we can see our appointments. It is convenient for us set up appointments every 15 minutes during the tax season. The client database is easy to use and helps the receptionist contact clients in other ways if their home telephone number is not answered. We love the program.

 
 

Harold from Saclaw
Specialty: Legal services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Scheduflow at the library

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use Scheduflow at our Law Library to manage schedules for our in-house lawyer. It is perfect for our needs since it does a great job of managing schedules, maintaining notes, and also reports on stats. Additionally, because it is web-based, installation was very simple and the ability to access it anywhere with an internet connection is a plus.

Pros

managing schedules
managing clients
reporting tools

Cons

sometimes it takes some time to load.

 
 

Chris from Vertical Village
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Scheduflow review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Each business has its own needs, therefore no product can be completely perfect for everyone, but Scheduflow is close. Keep up the good work

Pros

versatility

Cons

weak search feature

 
 

Debbie from Merle Norman Cosmetics & Nails
Specialty: Salons and spas
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for small businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great for keeping track of appointments. Would like an "email reminder" function.

 
 

Jean-Marc from Solution Ventech
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Scheduflow, a perfect scheduling software for our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is really easy to use, schedules are shown very clearly even with lots of technicians.

Pros

Easy of use

Cons

No mac version

 
 

Pamela from The Law Office of Pamela Stefan, P.C.
Specialty: Other

September 2015

September 2015

Law Office of Pamela Stefan's Evaluation of ScheduFlow

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease in which you can navigate the software and if you have any questions the support staff is friendly and knowledgeable.

Likes Least

As of today's date I have not experienced any negative aspects to the product or vendor.

Recommendations

Make sure that the software meets your needs and the support staff is helpful and knowledgeable.

 
 
 
Showing 1-20 of 175

Bobby from Defy Grav, LLC.

June 2018

June 2018

Keep track of your meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ScheduFlow is a great tool to keep track of your events. You can view and share group calendars from anywhere on any device.

Cons

As far as a scheduling software goes, I don't find any cons with ScheduFlow. It really help your with reducing the loss of profits due to no-shows and under-scheduling.

Review Source: Capterra
 

tara from RL Nickelson Enterprise Inc

June 2018

June 2018

easy to set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to set up and easy to use! if you are a beginner this is perfect for you. everything you need to start is right in front of you

Cons

Only thing is i would like to have us something that i could link this to my web pages and have it automatically confirmed booked appointments other then that it is just great.

Review Source: Capterra
 

Mell from Chronic care

June 2018

June 2018

Its been very helpful so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its user friendly. Its easy to manage and book appointments. I love how its organized in a way where its easy to learn.

Cons

I have good experience so far. I am able to get my task done because its pretty simple so I dont have any complaints at all.

Review Source: Capterra
 

David from Premier Toyota

June 2018

June 2018

Love everything about this product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use and scheduling is the best feature of this product. Would highly recommend to anyone that is wanting a great scheduling software program.

Cons

I have yet to find anything about this product that we do not like. Everything is so simple to use on a daily basis.

Review Source: Capterra
 

Lacey from Trex Equipment Company

June 2018

June 2018

Helped us get a little more organized!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's versatility helps you customize the software to your needs.
Internet based so we are able to get it anytime, anywhere

Cons

An app for Apple and Android would help tremendously
To be able to search by city when looking for an appointment

Review Source: Capterra
 

Jen from Accurate Plumbing Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Super easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like being able to keep track of jobs and what guy went to it. I like being able to see the status of the customer.

Cons

When you have more then one user I wished it showed you what employee scheduled the customer and who was the last one to edit the appointment.

Review Source: Capterra
 

Maher from American Reproductive Centers
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Best scheduling software. My employees love it

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Ease of use . My company and employees used this software for over 8 years and we had no issues at all with it. Easy and convenient !

Cons

We used this software for over 8 years and my company had no issues using it. I highly recommend it

Review Source: Capterra
 

Carlton from U.S. Army

May 2018

May 2018

Very easy to use software. Fit our needs perfectly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to share calendars and keep them all synced. It makes it easy for someone like my coworker or my wife to keep me informed of tasks and to-dos.

Cons

I haven't found anything I don't like. The android app and the windows native app are the primary two programs I use for it.

Review Source: Capterra
 

Charles from Garuda Health
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Very quick set up an intuitive scheduling tools allow for easy initial navigation!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy access to our schedule anywhere to look up clients, adjust appointments, schedule new ones, etc without having to be in the office at all times. Very simple schedule print selection makes the beginning of the day that much easier with a paper schedule to hand out as well.

Pros

Delivers exactly what is promised. Does not overdo with frills and unnecessary additions to the software. Very simple integration and sync with Samsung and Microsoft Pro devices.

Cons

Had initial issue with setup and integration on iPhone but Customer Service was able to very quickly resolve the issue.

Review Source: Capterra
 

Darlene from Modern Mental Health
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

This is an easy to follow scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

daily scheduling

Pros

Its easy to use and for those who are not computer literate it is for them to follow. It is easy set reoccurring appointments.

Cons

I feel there needs to be a option to have it on your phone without being charged extra for phone accounts. Most people are on their electronic devices more than their laptop or computer.

Review Source: Capterra
 

Dr Jacob from Modern Mental Health
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Excellent appointment option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mobile app, shared calendar, and easy access

Pros

Ability for shared calendars and color coding appointments so that you can see status. Also using the mobile app.They have great communication and resolve any problem or confusion I have had in a timely manner.

Cons

I cannot search within the subject line or description line. Also adding new clients takes too long if you have 400 or more.

Review Source: Capterra

  Response: Duoserve, Duoserve, Inc

Date: April 2018

April 2018

 

Thank you for your review Dr. Hahn. While you cannot currently search by the subject or the description, that is something we will likely add in the near future. You can, however, search by any client and pull up all their previous and future appointments. In terms of adding clients, you can import a large list (whether it is hundreds, or thousands) of clients from a comma delimited file such as .csv or .txt. This option is available under the administrator menu. You are welcome to contact our support team if you need help importing clients.

 

Pacific Woods from Pacific Woods Glass, Inc.

April 2018

April 2018

Duoserve has helped me grow my business and stay organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's available to all my staff, both office users and mobile users, and everyone sees our schedule changes in real time.

Cons

That I can't apply more than one client to an appointment. Sometimes we work with more than one client on a job and if I were able to assign them all I wouldn't have to track it in an additional program, it would be my preference to just have all the information in one place.

Review Source: Capterra
 


April 2018

April 2018

We are in trial right now....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes life easy for scheduling!

Pros

I love how easy it is to use and that you can make it work for how you need it to work. That is what we needed and it is a perfect fit.

Cons

The customer service was not the best in the beginning but it def is much better now.. they prefer you to email instead of call so that is different for me but I am working with it.

Review Source: Capterra
 

Deidra from Oregon Fertility Institute

April 2018

April 2018

Simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to use, its clear, its easy to customize if needed for whatever additional options you might want.

Cons

Some of the things we don't like is the difficultly with remote scheduling. There is also no app for iphones.

Review Source: Capterra
 

Sharmin from Advanced Laser and Aesthetics inc

April 2018

April 2018

I am very happy with this software. Very friendly user . Easy to use .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly. Using for 4 years . Never had a issue to figure out . Easy to find add clients information.

Cons

Easy to make appointment. Or copy appointment. Easy to move or edit . So easy to see how often or record pf their visit .

Review Source: Capterra
 

Paul from RothMethods, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very grateful and wishing for a lot more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple reliable access and use.

Pros

It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.

Cons

Very limited Color Range.
Can't Cut and Paste.
Can't simultaneously work with Calendar and Reports.
Can't change Client Data from Calendar View.
Time of day is not listed on both sides.
Can't use a 24 hour Calendar.
Don't have optional Weekend View on Work Week.
Can't assign meaning or functionality to colors.
Complicated to stop recurrence when that is needed.
It would be great to auto-count hours scheduled per day, week & month.
No On-Site Tutorials - Cumbersome Knowledge Base - Old School Help - Tough to Contact You.

Review Source: Capterra
 

Louis from Top Notch Truck & Trailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I love the software. This has made a significant difference in our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes our scheduling easy.

Pros

It's ability to change the appointment so easily. We can move the appointments from day to day by dragging it over. We can view it in weekly, daily, or monthly views.

Cons

Tied into the internet server. When we lose our internet, we lose our ability to utilize the software.

Review Source: Capterra
 

Brad from Trex Equipment

April 2018

April 2018

Great scheduling system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better organization for our customers!

Pros

Scheduling is super easy, but best for office type scheduling. Easy access from your computer! Software is pretty versatile.

Cons

Needs an app for mobile devices. Is not geared toward outside service schedules, but we make it work.

Review Source: Capterra
 

Jeremy from Platte Valley Auto Mart

April 2018

April 2018

Used across our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, simplicity. We choose this as an alternative to far more expensive software. It saves our dealer group thousands of dollars every year.

Cons

We really don't have any complaints. We've rarely had an issue in 5 years of use in 3 locations. When we have had an issue it was promptly resolved.

Review Source: Capterra
 

Sabrina from Southeastern appliance repair
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

We have been using duoserve for years and everything runs smoothly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Techs are able to have their schedule on their phones.

Pros

The cost! I just needed a simple program and deserve met my needs without charging me a fortune. I checked several programs and the prices were out of my reach for what I needed.

Cons

I wish I could rename the categories. I have users, techs, and categories for the calls. It's not a huge deal but when I have to update something I have to search for which category I put it under.

Review Source: Capterra
 
 
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