FieldInsight Software


 

FieldInsight is a cloud-based job scheduling solution built for small to midsize electricians, plumbers and HVAC trade service professionals. It features job scheduling and management, mapping and navigation and customer management and communication.

FieldInsight enables technicians to see exact locations and driving distances of all their jobs for the day on a single map. When scheduling a new job, the address is verified and pinpointed on Google Maps once entered into the system. The mapping feature can also work as a navigational tool in the field when supported by a smartphone. Mobile phone access also allows technicians to communicate with customers by using one touch SMS messages to notify customers of updated ETA or any other changes.

FieldInsight allows technicians to pull up customer contact information from the schedule, rather than having to go into a database to find the customer’s information. Once the contact info is found, pre-written messages can be customised, finalized and sent with one touch.

 

FieldInsight - Add inventory
 
  • FieldInsight - Add inventory
    Add inventory
  • FieldInsight - Add job
    Add job
  • FieldInsight - Schedule
    Schedule
  • FieldInsight - Schedule by location
    Schedule by location
  • FieldInsight - Search for job
    Search for job
  • FieldInsight - Unscheduled queue
    Unscheduled queue
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

1 Review of FieldInsight

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Derrick from Deluxe Services Heating-Air Conditioning, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

The staff is very helpful and knowledgeable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble

Review Source: GetApp