FieldInsight is a cloud-based job scheduling solution designed for small and midsize electricians, plumbers and HVAC trade service professionals. It features job scheduling and management, mapping and navigation and customer management and communication within a suite.
FieldInsight enables technicians to see exact locations and driving distances of their day-to-day jobs on a single map. When scheduling a new job, the address is verified and pinpointed on Google Maps once entered into the system. The mapping feature can also work as a navigational tool in the field when supported by a smartphone. Mobile phone access also allows technicians to communicate with customers by using one-touch SMS messages to notify customers of updated ETA or other changes.
FieldInsight enables technicians to pull up customer contact information from the schedule. Once the contact info is found, pre-written messages can be customized, finalized and sent to the customers.
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Derrick from Deluxe Services Heating-Air Conditioning, Inc
Number of employees: 2-10 employees