FieldInsight software


FieldInsight is a cloud-based job scheduling solution designed for small and midsize electricians, plumbers and HVAC trade service professionals. It features job scheduling and management, mapping and navigation and customer management and communication within a suite.

FieldInsight enables technicians to see exact locations and driving distances of their day-to-day jobs on a single map. When scheduling a new job, the address is verified and pinpointed on Google Maps once entered into the system. The mapping feature can also work as a navigational tool in the field when supported by a smartphone. Mobile phone access also allows technicians to communicate with customers by using one-touch SMS messages to notify customers of updated ETA or other changes.

FieldInsight enables technicians to pull up customer contact information from the schedule. Once the contact info is found, pre-written messages can be customized, finalized and sent to the customers.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8

1 Reviews of FieldInsight

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  • Derrick from Deluxe Services Heating-Air Conditioning, Inc

    Number of employees: 2-10 employees

    December 2017

    The staff is very helpful and knowledgeable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

    Cons

    They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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