# Scheduling Manager Software Reviews, Demo & Pricing - 2026 > Review of Scheduling Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/scheduling-manager-profile --- [Home](https://www.softwareadvice.com/) / [Maid Service Software](https://www.softwareadvice.com/field-service/maid-service-comparison/) / Scheduling Manager Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/scheduling-manager-profile/reviews/) # Scheduling Manager 2026: Benefits, Features & Pricing Wondering if Scheduling Manager is right for your organization? Our Maid Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Scheduling Manager 4.4 [(22)](https://www.softwareadvice.com/field-service/scheduling-manager-profile/reviews/) Pricing Starting at $795.00 one time ### About Scheduling Manager Scheduling Manager from Thoughtful Systems is complete management tool designed for service business owners. Key features include customer relationship management (CRM), customer information management, employee information management, job scheduling, mapping capabilities, accounting, payroll and inventory manager. It manages all customer information including contact information, directions and map information, as well as creates mail-merge letters, schedules reminders to sales prospects and tracks account transactions and estimates. Scheduling Manager also manages information for employees like contact information, payroll data, employee skills inventory and certificates. It has mapping capabilities with multiple mapping interfaces including Google Maps, MapQuest, Microsoft MapPoint and Yahoo Maps. It enables users to print directions and routes, create routes and track real-time locations of employees. With the accounting and payroll feature of Scheduling Manager, users can automatically create invoices on job completion, split billing, maintain transaction history and manage payroll for employees. Service Manager provides mobile apps for both iOS and Android... . The mobile app allows employees and field workers to access and insert information into the system. It also provides a web portal for both employees and customers to check their job request, job completion information and job schedules. Wondering if Scheduling Manager is right for your organization? Our Maid Service Software selection experts can help you in 15 minutes or less. ## Scheduling Manager User Interface ## Popular Scheduling Manager Alternatives Main Product Scheduling Manager 4.4 [(22)](https://www.softwareadvice.com/field-service/scheduling-manager-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.25Value for money - 4.50Customer support - 4.33Functionality Pricing Starting at $795.00 one time Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(453)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Zuper](https://www.softwareadvice.com/cmms/zuper-profile/) 4.5 [(46)](https://www.softwareadvice.com/cmms/zuper-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.41Value for money - 4.47Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [ServiceWorks](https://www.softwareadvice.com/cmms/serviceworks-profile/) 3.6 [(115)](https://www.softwareadvice.com/cmms/serviceworks-profile/reviews/) Ratings Breakdown - 3.54Ease of use - 3.64Value for money - 3.63Customer support - 3.63Functionality Pricing Starting at $948.00 per year Get Price ## Scheduling Manager Pricing and Plans Starting price: $795.00 one time Free Trial Free Version Basic $795.00 one time No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Scheduling Manager Features - Popular features found in Maid Service Automated Scheduling Billing & Invoicing Dispatch Management Electronic Payments Mobile Access Multi-Location Quotes/Estimates Recurring Appointments Reporting & Statistics Service History SMS Messaging Time Tracking - More features of Scheduling Manager Accounting Audit Trail Barcode Recognition Bid Management Commercial Properties Contact Database Contract/License Management CRM Customer Database Customer History Electronic Signature Employee Scheduling Equipment Tracking Estimating Expense Tracking Fleet Management Inventory Management Job Management Job Scheduling Job Tracking Location Tracking Maintenance Scheduling Mobile App Online Time Clock Payment Collection in the Field Payroll Management Purchase Order Management Reminders Residential Properties Routing Scheduling Technician Management Waste Disposal Waste Tracking Work Order Management ## Scheduling Manager User Reviews Overall Rating 4.4 Ratings Breakdown 5 68% 4 18% 3 5% 2 5% 1 5% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.5 Functionality 4.3 Tatiana T. Verified reviewer Used unspecified for unspecified Review source Reviewed January 2012 Great service and helpful schedule program 5 Ask as much question as possible about every fisture at this progam, get all helpful modules for your company, save your money on your services (speedy database entrance with CALLER\_ID fixture) and quality of services (NO mistakes on phone numbers, machine does entry itself, no dispatch is needed I'm ready to accept more calls now! And meet more services, it save me money from extra person in a office. Count yourself, talk to Service Department at Schedule System, and ask for DEMO version. If any question, send me e-mail, use this system myself with my dispatchers, very helpful, I don't have to run to them and explain every details anymore - they can see on thier computers screen all my notes and warnings Ratings Breakdown 5 Ease of use 5 Customer support Pros: I was looking around for more than a year for schedule program for our plumbing company in Toronto, Canada. Nothing was matching our needs. Finally, I choose THOUGHTFULSYSTEM Schedule program.We met a lot of extra fixtures - phone module, different reports to make quality controls for our plumbers, ability to change the crew every time we need (to have chances to find who was at that job site and be flexible with switching the plumbers). Sales department did a great job, Elina was very patient with me, answer right away on all my questions. Charlie! The person who pick up the marathon from Elina to serve us, any minute I can call and I will get a help from professionals, they fixed every single peace at this program specially for us. Cons: About the program - very friendly interface! We just follow the instruction (company provided to us book with articles about every module available) This year we are sending special Christmas LETTER for every customer Easy to control changes (assign plumbers to projects and than re-assign them because of changes happenned on the day schedule) Make notes every time customer called us, every time next dispatcher will serve this customer she will know what the details were in a previous cases. Any time you need to make "remind call", you make a note and on that time special window will appear to remind you to call the customer to confirm the appointment, for example. Easy to learn the fixtures, no complication (for the first couple weeks we called to technical support - to install the program we even didn't use Network Admin, we did ourself, every workstation were installed just with all recommendation from the book-instruction provided with program Read More JF Julie F. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2022 Excellent Scheduling/Billing Software 5 We 've been using Scheduling Manager for over 12 years now. Our business has grown with it, and we have built our procedures in conjunction with the software. It's now an indispensable part of our business management. The folks at Thoughtful are always helpful when we need them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Scheduling Manager is easy to use, and provides us all the features we need, day to day, in our business, where we need to schedule over 120 maids every day in various widespread parts of Melbourne. Cons: There's nothing I can think of. When we have something we want that's not in there, we call Thoughtful and generally arrange for them to customize it for us. Reasons for choosing Scheduling Manager It provided the functions we were looking for, and the people at Thoughtful were helpful and friendly. Read More MN Mike N. Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed December 2016 Feature Rich But Needs Work 3 Feature Rich but needs a much better UI and the ability to easily create custom reports on all the data fields. Also, needs online help for for most visible fields. Finally, unit, system and integration testing needs to be much better. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Read More EP Erica P. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed November 2019 Great Scheduling Software! 5 I don't know what I would do without my scheduling software. It is crucial to our daily operations. It really keeps everything organized and running smoothly. I love the feedback forms and appointment reminder feature, processing of credit cards, and being able to email clients in one shot. I love that Thoughtful Systems will customize documents for me to say and look how I want them to. There is a fee for that of course, but I believe they are one of the only companies, if not THE only company, that offers that. Thoughtful Systems really makes keeping the schedule organized a breeze. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Houses all client and employee info Can process credit cards right thru the software mobile app mapping tool customized documents (for a fee) can email all clients at once with the click of a button can send appointment reminders and feedback forms for all clients each day with the click of a button Cons: yearly support is a little pricey if i need help with something they don't always answer the phone and i have to wait for a call back i can not edit or customize the documents by myself Read More LA Lena A. Used unspecified for unspecified Review source Reviewed December 2011 Scheduling Manager Review 5 We bought Scheduling Manager 5 years ago for our plumbing business. It has been a big help in the day to day running of our business. We've been very happy with the service we've received from Thoughtful Systems. Sarah was very helpful to us. Initially, she helped us learn the program and get started inputting our data. Over the years, as we ve grown, we ve learned more and more things that the software can do. We had a few things changed for us, so that it would work exactly according to our needs. Like customizing an invoice and some of the email templates. It saves us a lot of time, and is very convenient when you need to send out Christmas cards, etc., or promotional pieces offering special offers or new service offerings. The built-in e-mail features are great! I highly recommend the software for your plumbing business, or any business you re in that requires keeping tabs on customers, assigning jobs to employees, tracking accounts. Ratings Breakdown 5 Ease of use 5 Customer support Pros: Over the 5 years we ve been using The Scheduling Manager, we ve found more and more features which help us save time, and even help generate new business. It s great for keeping track of the technicians. We can see all the appointments for each tech on the drag and drop calendars. This makes it much easier for us to handle existing appointments and find the right tech for a new appointment while a client is on the phone, asking for service. We found that it s much better to try and give a definite appointment time to our plumbing customers at the time they call. We used to have to call them back, and then there were problems with playing phone tag. Sometimes we lost a job altogether. Also, it s a great plus that we can send a text message straight from the software to the tech who s assigned the job, giving him the job details right on his mobile phone. Cons: Nothing I can think of right now. In the past, we found certain things we wanted that we didn t find in the software. After discussions with the folks at Thoughtful Systems, we had the software customized so that we got the features we needed. As of now, we re happy! Read More MK Miriam K. Used unspecified for unspecified Review source Reviewed December 2011 Absolutely LOVE Scheduling Manager! 5 We started with the Basic version 6 years ago. We have upgraded as we went along to higher versions, giving us more capabilities. We're very happy with the software and the support services provided by Thoughtful Systems. It s great that you can get started with an inexpensive version and then upgrade as you grow to more and more sophisticated versions, with more features, and allowing more users, etc. It s also a plus that we could ask Thoughtful for customizations when we needed them, and they provided them to us at a reasonable cost. My businesses could not run nearly as effectively without the Scheduling Manager. It has so many features which save us time, like the automatic credit card processing and the Hopstop interface, the e-mail capability, amongst others. I would recommend it to anyone who needs to schedule a lot of clients, keep track of employees, and amounts due, as well as payroll, etc. Ratings Breakdown 5 Ease of use 5 Customer support Pros: The Scheduling Manager has helped us grow, and maintain efficiency, save time with the credit card processing, e-mailing, work orders and customer reminders and other useful features. Since then, we ve upgraded again, and added in some special customizations for ourselves. We also implemented the same system at our new sister companies. We didn t need to learn new software for the pet walking business or the handyman business. Now we re running the Enterprise Deluxe version for 4 companies. The e-mail marketing module helps us get new clients and encourage existing clients to re-book. We don t have to use Constant Contact any longer! We really like the support and training we get when we need it from the friendly support people at Thoughtful. Sarah, in particular, has been really great to work with. Also, we appreciate the fact that we can get custom modifications made at a reasonable cost when we need them. Cons: None that I can think of right now. Read More HW Hiram W. 11-50 employees Used daily for more than 2 years Review source Reviewed December 2016 Would Not be able to Function without Scheduling Manager 5 First of all, the software is bulletproof, but if I ever need help, it happens.............same day and with a live person. What more could you ask for. If you are considering any other scheduling software, you should make an appointment to talk with your counselor. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: once you learn the program, it is easy to schedule, print jobs, manage employees and process credit cards Cons: only thing that comes to mind is.....would like to segregate active customers by start date. In that way, when we do a price increase, we would not have to physically look up customers less than 1 year old. Read More KH Kolan H. Verified reviewer 2-10 employees Used daily for more than 2 years Review source Reviewed January 2017 SMG Review 4 For basic functions, the software is sufficient. But much functionality is lacking. Reports, multi-screen use, the capacity to change some factors in customer or job files to name a few. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Cons: The lack of flexibility. The lack or difficulty of generating reports. Read More GD George D. Used daily for more than 2 years Review source Reviewed June 2018 Great product for our business 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Covers everything we need and is quite fast. This enables us to get the job done efficiently. Very happy Cons: Not much really. If we need something we ask for a modification which obviously isn't included in the price Read More SB Simon B. Verified reviewer Used unspecified for unspecified Review source Reviewed March 2010 Scheduling Manager really helped 5 I very much recommend this software. The company is very helpful. Whenever I've need help and support, Sarah or one of her staff have been ready to assist. Once, even when it wasnt really anything to do with their software. Ratings Breakdown 5 Ease of use 5 Customer support Pros: This software has been a great help to us in getting our business more organized. Before getting this software, we had our customer information on one place, and our calendars in another, and we had to use Quickbooks for invoicing. Now we can get everything done using just the Scheduling Manager. And, it does more, that we didn't expect -- like the emails module, which is really cool Cons: None that I can think of Read More Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/scheduling-manager-profile/reviews/) ## Other Top Recommended Maid Service Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **556** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **195** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.4** (333) Recently recommended **110** times [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) **4.3** (308) Recently recommended **84** times Stuck Between Options? 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