Service Autopilot vs Verizon Connect

Service Autopilot has 105 reviews and a rating of 4.31 / 5 vs Verizon Connect which has 678 reviews and a rating of 3.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (105)

3.24 / 5 (678)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.0 / 5

3.0 / 5

Customer Support

4.5 / 5

3.0 / 5

Functionality

4.5 / 5

3.0 / 5

Last Review Written

December 6, 2020

March 29, 2021

Pros/Cons

  • Pros

  • I loved its ease of use and how easy it was to teach my workers how to use it. It also has tons of extras that really come in handy when it comes to managing all aspects of business

  • Absolutely wonderful for repeat maintenance jobs and one time jobs. We never miss any billing because the employees only go to places on their mobile schedules.

  • Cons

  • It can become expensive as mobile users are added. It can be difficult to learn because it is complex. Once you understand the system, it is not difficult to use.

  • Not really anything I can point out. It has the occasional glitch, but what powerful app/software doesn't.

  • Pros

  • What I like the most about this software is that it is so user friendly. Love the fact that I can locate a technician at any time.

  • Easy access, Technical support is amazing ..and the follow -up from the staff is spectacular

  • Cons

  • Software is fine but customer service is TERRIBLE!!!!!!!

  • Software is good the service not so much I had to call about getting a new unit about 4 weeks until they finally got back to me

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos