Service Fusion

ServSuite

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Ratings & Reviews

Overall Rating

4.51 / 5 (121)

4.34 / 5 (120)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

December 9, 2019

February 2, 2020

Pros/Cons

  • Pros

  • Best scheduling and dispatching out there. Easy to customize Support has been amazing Great user interface

  • This product is easy to use for both the office and the field technicians. The fact that it auto sync with our accounting software makes it a must have in my book.

  • Cons

  • The price is the only thing that could use some adjustment. I feel the price is a little too high but besides that all is good

  • There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available.

  • Pros

  • I love that it is more user friendly than most and that there is easy access to their expert problem solving team.

  • I love all of the features that ServicePro offers. The support is wonderful and responsive.

  • Cons

  • At times when we have issues that need to go to programming, the problem is not solved as quickly as we would like, but we understand they have may customers and they are working to help all of us.

  • scheduling was a bit difficult, but this was back in 2015 so I don't remember specifics

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

185 Recommendations

36 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots