Service Success is a web-based field service management solution designed for midsize and larger enterprise customers. It offers contact management, billing, inventory management and dispatch management functionality within a single solution.
Service Success features job management functionality, which helps users schedule, track and monitor all field activities from a single portal. The software also features project management tools that allow users to create projects, task lists and assign these tasks to people and field agents.
A key feature of Service Success is its budget and financial management module, which enables users to track daily activities according to budget and manage the project finances within a single solution.
With the help of dispatch board functionality, users are able to track the location of all their field agents and are able to schedule the nearest available technicians and field agents for handling customer requests.