# ServiceBox Software Reviews, Demo & Pricing - 2026 > Review of ServiceBox Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/servicebox-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / ServiceBox Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/servicebox-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/servicebox-profile/alternatives/) # ServiceBox 2026: Benefits, Features & Pricing Wondering if ServiceBox is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ServiceBox 4.3 [(168)](https://www.softwareadvice.com/field-service/servicebox-profile/reviews/) FrontRunner 2026 Pricing Starting at $35.00 per month ### About ServiceBox ServiceBox is an integrated cloud-based solution for commercial and residential service-based businesses such as plumbers, HVAC repairmen, locksmiths, cleaning services and more. It offers work orders and maintenance management tools that allow users to synchronize individual work orders with job sites. When a job is finished, ServiceBox generates a report to deliver to the customer’s email. Service technicians can create quotes from anywhere on mobile devices and tablets, which can then be converted into work orders. The scheduling application features a drag-and-drop tool for updating calendars in real time. Users can create invoices based on the work order and bill the customer on site. ServiceBox integrates with third-party applications such as QuickBooks and Sage 50. The solution allows users to populate timesheets automatically for each work site and technicians can log their hours and give real-time job reports that ties directly into the geo-locating feature. ServiceBox provides customer support via email and phone. Wondering if ServiceBox is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## ServiceBox User Interface ## Popular ServiceBox Alternatives Main Product ServiceBox 4.3 [(168)](https://www.softwareadvice.com/field-service/servicebox-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.30Value for money - 4.31Customer support - 4.13Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(455)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.69Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(334)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.04Customer support - 4.19Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $245.00 per month Get Price ## ServiceBox Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Standard $35.00 per user, per month Plan includes: - Quotes - Work Orders - Recurring Work Orders - Invoicing - Expenses - Payments - Accounting Integration - Scheduling Premium $55.00 per user, per month Plan includes: - Multi Location - Purchasing - Inventory Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ServiceBox Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of ServiceBox Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking API Asset Tracking Automated Scheduling Checklists Contact Management Contract/License Management Customer Database Customer History Customer Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Debit/Credit Card Processing Dispatch Management Document Management Document Storage Drag & Drop Electronic Forms Electronic Payments Employee Database Employee Management Employee Scheduling Equipment Maintenance Estimating For Commercial and/or Industrial Electrical Contractors For Plumbing Industry Geographic Maps Historical Reporting Image Capture Inventory Control Inventory Tracking Invoice Management Job Costing Job Management Job Scheduling Job Tracking Labor Forecasting Location Tracking Maintenance Scheduling Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Online Payments Payment Collection in the Field Payment Processing Predictive Maintenance Preventive Maintenance Pricing and Cost Calculations Purchase Order Management QuickBooks Integration Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Recurring Orders Reminders Repair Tracking Reporting & Statistics Scheduling Search/Filter Status Tracking Task Scheduling Technician Management Template Management Third-Party Integrations Time & Attendance Time Off Management Timesheet Management Vehicle Information Workflow Management Work Order Creation Work Order Management ## ServiceBox Integrations QuickBooks Online Integration rated 4.1 from 13 reviews Sage 50 Accounting Integration rated undefined from -1 review Sage 300 Integration rated undefined from -1 review QuickBooks Desktop Integration rated undefined from -1 review ## ServiceBox User Reviews Overall Rating 4.3 Ratings Breakdown 5 45% 4 42% 3 12% 2 1% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.3 Customer support 4.3 Functionality 4.1 Maxine L. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Reviewed August 2025 Great software from a Canadian Company 4 Overall great software to use given that we use Sage50 Canada. Would recommend, especially if you are using mostly on computer. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The biggest pro for us is they fully integrate with Sage 50 Canada. No other software on the market does it. The also have a very responsive development team that is helpful when there's issues. It's also helped streamline our operations from paper to electronic. Relatively flexible software to adapt to individual business needs. They are also priced really competitively and they've also grandfathered us as we've been with them a long time. Very easy and intuitive to use for the most part. It's made quoting customers so much easier than what we dealt with in the past. Cons: The app is a bit tedious to use. When you click open a work order, you have to wait til it loads a webpage. It's not super seamless for those who are using it on the phone. No real issues on the computer. Their servers will slow down and go down occasionally. Reasons for choosing ServiceBox I searched for 6 months and went on numerous calls. Service box was the only app that seamlessly integrates with Sage 50. We've even had cold calls of other companies since then and I turn them away immediately as there's no Sage 50 integration, Vendor Response Hi Maxine, thanks for this review. We're glad the Sage accounting sync is working for you, and appreciate you mentioning it. We also appreciate your honesty about the mobile situation. We're aware, and a revamp of the app is in the development queue, though that will be down the road a bit. Thanks for the reminder of the importance of that job. Have a great rest of the summer, and thanks for being a ServiceBox customer. Replied August 2025 Read More AR Anna R. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Reviewed October 2025 Good program with a few drawbacks 4 It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so that we all have the information that we need. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like that the program allows us to keep records of our customers and their equipment all in one place. It simplifies and streamlines our service department and allows us to be more on top of sending out quotes to customers. Cons: It is slightly limited on the customization side of things, such as how invoices and quotes are formatted. It also doesn't allow you to look at the pictures of equipment that you've saved to a jobsite, which defeats the purpose of saving a picture... Reasons for choosing ServiceBox Because it had the most customization to our needs and it already was based on HVAC, which is our field. Vendor Response Hey Anna, thanks for this review and for the kind words! If you have time, we have a Feature Request page that you can access through the dropdown menu under your name in the UI. Why don't you suggest the jobsite pictures in there? If enough other customers vote in favor of it, our developers move it closer to the front of the development queue. Have a wonderful day, and thanks again. Replied November 2025 Read More RS Ryan S. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed October 2022 Top notch 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Love the quoting format, timesheets, ease of operating. Support Cons: I HAVE NO COMPLAINTS. Would recommend this to any company Read More DC Dennis C. Verified reviewer Facilities Services 2-10 employees Used daily for more than 2 years Reviewed August 2025 Very Practical 5 Amazing, Saves a lot of time and paperwork. Saves administrative cost and time. The help with customizing at the start of setting it all up was very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. No more paper to file and mail out 2. Work Orders create timesheet 3. Multiple ways to access information from different locations within the software 4. Integrates with QuickBooks Online software. 5. Able to link everything from quote through to work order and then invoice. 6.Like being able to include holiday schedules in the calender etc. Cons: 1\. I wish it was easier to look at the scheduler in the phone app like it is on the computer. 2. It would be nice to have the option to open attachments that were attached in the Work Order phase when you are in the Invoice phase. 3. While pricing an invoice rather than just showing the actual dollar value profit in the job, it would be helpful to have it show the percentage profit so we don't have to keep doing the math to see where we are at as far as profit or profit margin etc. while we are pricing up the invoice. Reasons for switching to ServiceBox We still use QB online for accounting but no longer use it for quotes, no longer use paper work orders or invoicing. Vendor Response Thank you for sharing your feedback and experience with ServiceBox! These are valuable insights, and we’ve shared your suggestions with our development team to enhance these features in future updates. We appreciate you being part of the ServiceBox community and helping us make the software better for everyone. Replied August 2025 Read More HT Hau T. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Reviewed August 2025 Great software for service business 5 Great overall, Software can be a bit hard to understand at first but the teams is helpful. Implementation with quickbook is awesome. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Canadian based and Canadian pricing, Value for money. Have Purchase ordered and price books, inventory management. Sync to Quickbook. Also have feature for equipment that help tracking. Cons: Does not have much for sales tracking. Has some bugs but Software gets updated frequently, Price is going up but have legacy customer programs. Software has a lot of features which can be a lot to learn at first. Software only work online, so if you have no internet or cell coverage you won't be able to do anything. It has PM feature but is not very robust. Reasons for choosing ServiceBox Feature and price. Had must of what we needed at a decent price Reasons for switching to ServiceBox Lack of features like PO, re-occuring WO, Sync with accounting. Jobber highly encourage credit card payment as they benefits from it and we pay the fees. Vendor Response Hello thanks for this review Hau. We appreciate the kind words. And yes, you're right, an offline mode would be helpful to our customers who work in remote locations or below ground, and I'm happy to tell you it's on our development radar, though it's currently further down the queue. But thanks for the reminder. I hope you have a wonderful week. Replied August 2025 Read More tw todd w. Verified reviewer Security and Investigations 11-50 employees Used daily for more than 2 years Reviewed August 2025 Alliance's Future Program 3 We were fine with the deployment and use over the last few years but the latest price increase has us shopping. Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: Ease of quoting and data entry. Its cloud based. Easy to train new personnel. i'm not sure what else to write? Thanks Cons: emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual work. We also see inconsistencies by all staff, to compensate we review things twice as the details can be different each time we review an account's data..... Reasons for choosing ServiceBox lower price, ease of implementation............. Reasons for switching to ServiceBox its microkey we switched from but your review could not locate? The accounting package was cumbersome, especially in the tax fields Vendor Response Thank you for your honest feedback. We are sorry to hear that you are experiencing these issues. We've flagged this with our support team, but we recommend sending a ticket to support@getservicebox.com so we can take a closer look at your account and resolve things quickly. The recent price adjustment was made to better align our legacy plans with current pricing, although discounted rates remain in place. We truly appreciate your loyalty and the time you have spent with ServiceBox. Your feedback helps us improve, and we are committed to addressing the concerns you have raised. Replied September 2025 Read More NP Nathan P. Verified reviewer Retail 51-200 employees Used daily for less than 2 years Reviewed October 2025 Service Box Rocks! 5 Overall it has been very good. I would recommend. Very user friendly, very accurate, works with our accounting system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Super easy to learn and user friendly. Hardly any glitches in software, Multi device compatibility. Easy to find information when needed, from work order, quote or other. Cons: The follow up feature needs some work. Very difficult to dismiss alerts. I have been trying to figure it out for quite some time. Reasons for switching to ServiceBox Lack of support from company, outdated software that could only be used on windows 8 laptops. Vendor Response Thank you for taking the time to share your feedback. We are happy to hear the software is accurate and user-friendly. Regarding the difficulty you are experiencing with dismissing follow-up alerts, we want to resolve this technical issue quickly. Please open a support ticket through the app or email our support team at support@getservicebox.com. This ensures we can log the specific glitch and prioritize the fix immediately Replied October 2025 Read More JS Jeremy S. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Reviewed October 2025 Service Box...meh. 3 Good for now but we plan on switching soon. The customer service people have to be emailed for any changes. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: The CRM function helps with daily operation. The scheduling option to drag and drop are nice. Notes on customer profiles are good. Cons: Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good. Reasons for choosing ServiceBox Cost was a big factor in our decision making process. Vendor Response Hi Jeremy, Thanks for sharing your experience. We’re glad to hear ServiceBox has been helpful for your day-to-day operations, especially the CRM and scheduling tools. We also appreciate the honest feedback. Things like mobile layout are areas we’re actively working to improve. Our team would be happy to help resolve the zip code issue at any time (But yes, email our support team!). Thank you again for giving us a try and for helping us improve the platform. Replied November 2025 Read More SS Scott S. Verified reviewer Telecommunications 2-10 employees Used daily for less than 6 months Reviewed October 2025 Happy new customer 5 Overall, the productivity of our technicians and office staff seem to have increased. No major complaints on the software. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The onboarding support offered by the team was excellent an it also covered some of the customization needed for your business. The Training that they put on for our technicians was very helpful as well. Cons: The mobile app used by technicians, in my case is a bit clunky. It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful. Reasons for switching to ServiceBox The feature set in ServiceBox is much greater and TradeTraks scheduling was very painful to work with. Vendor Response Hi Scott, thank you for the review and the kind words. We hear you on the mobile app and are working on it! If you have time, we have a Feature Request page that you can access through the dropdown menu under your name in the UI. Why don't you suggest control for fewer notifications in there? If enough other customers vote in favor of it, our developers move it closer to the front of the development queue. Have a wonderful day, and thanks again. Replied November 2025 Read More CB Christianne B. Verified reviewer Electrical/ Electronic Manufacturing 2-10 employees Used daily for less than 6 months Reviewed October 2025 The best program for service Industries 5 Wonderful!! You really get a well organized platform for your business that is worth every penny!! They help you every step of the way so nothing is missed or done incorrectly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Service Box is a great company and the software is great for service industries. Keeps you very organized and your employees on point! Cons: The only thing is I wish they tracked commissions but I hear it is in the works. So I am very excited Reasons for switching to ServiceBox Price and more features to use in Service box Vendor Response Hey Christianne, thanks for this review and for the kind words! If you have time, we have a Feature Request page that you can access through the dropdown menu under your name in the UI. Why don't you suggest commission tracking in there? If enough other customers vote in favor of it, our developers move it closer to the front of the development queue. Have a wonderful day, and thanks again. Replied November 2025 Read More Showing 1 - 10 of 168 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/servicebox-profile/reviews/) ## ServiceBox Popular Comparisons [FieldPulse vs ServiceBox](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/servicebox/)[BuildOps vs ServiceBox](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicebox/)[ServiceTitan vs ServiceBox](https://www.softwareadvice.com/field-service/servicebox-profile/vs/servicetitan/)[Jobber vs ServiceBox](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicebox/)[Service Fusion vs ServiceBox](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/servicebox/)[Housecall Pro vs ServiceBox](https://www.softwareadvice.com/construction/housecall-profile/vs/servicebox/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/servicebox-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **477** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **195** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (455) Recently recommended **128** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (824) Recently recommended **102** times Stuck Between Options? 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