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> Reviews of ServiceBox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ServiceBox is a good fit for you!

Source: https://www.softwareadvice.com/field-service/servicebox-profile/reviews

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ServiceBox Reviews

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[Overview](https://www.softwareadvice.com/field-service/servicebox-profile/)

Reviews

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# ServiceBox Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(76)

4

(71)

3

(20)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.3

Functionality

4.1

* * *

### Pros

"I also like how you can do a search function on different properties to pull up the work orders for just those properties and you don't have to scroll through all the work orders that have been done until you find that particular work order."

"It has significantly streamlined our processes, cutting our estimating and job costing time by at least 50%. While we haven’t fully deployed it with our field techs yet, we have a good feeling about how it will enhance efficiency and communication even further."

"Service Box is great, it has everything you need for a daily day of work. If we have any issues we send a ticket in and we get a response the same day. "

### Cons

"It also doesn't allow you to look at the pictures of equipment that you've saved to a jobsite, which defeats the purpose of saving a picture..."

"No inventory control to manage products sold, Lots or error messages and it has become very slow at times. Like the program has to wake itself up every morning."

"There is no app so everything is web based, which is not convenient for employees in the field. When you type in a search bar it saves what you type so when you go back it is still there, that is very annoying. "

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ServiceBox Reviews, Pros and Cons - 2026 Software Advice