serviceminder.io
About serviceminder.io
serviceminder.io Pricing
$124/Per-Month is for the first 3 users. No user limits for franchises. Additional features also available by subscription
Starting price:
$124.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for serviceminder.io
4 Reviews
Matt
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Awesome company, awesome people
Overall, this is an awesome solution for franchising. I love the people and the innovations.
PROSI love this platform! They constantly are innovating and coming out with new features that make life better. I love how they are constantly doing integrations that make doing business with other companies and franchisors more seamless.
CONSThere is a lot to learn! Sometimes it can feel overwhelming but the support they offer is second to none.
Vendor Response
Thanks so much for the review, Matt!
Replied April 2022
Erich
Consumer Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Has helped our teams succeed.
SM has been a great partner for our organization. Not only does the software have a wide variety of features which is highly configurable, their staff is extremely responsive when questions come up.
PROSAs a franchisor, visibility and consistency are key to helping us and our franchisees scale their business.
CONSAny aspects of the software that I don't like are open to discussion with the support team.
Reasons for switching to serviceminder.io
Cloud based, integrations, visibility
Vendor Response
Thank you for your honest and thorough feedback, Erich!
Replied October 2021
Christopher
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2023
Look elsewhere
Our franchisor uses this software and it is a terrible experience. The UI of the software and mobile app is outdated, old and clunky. The billing/proposal section offer very limited options in terms of formatting and outputs a very dated looking quote with options that are not intuitive. Avoid, look elsewhere, especially given the cost.
PROSThere isn't much I enjoy as a end user. I do think it makes scheduling and routing better for the call center but this isn't an exclusive feature to serviceminder.
CONSOutdated clunky UI, limited functionality with quotes, bundled quote layout not intuitive. Updated quotes dont always update on customer end unless they refresh their browser due to the way the present.
Joe
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Residential Cleaning Company Review
Meets all of our scheduling, routing, invoicing, data tracking and customer communication needs.
PROSVery dependable, user friendly and robust.
CONSNo real cons. It meets all of our needs.
Reasons for switching to serviceminder.io
More stable platform, simpler user experience and much better communication functions.
Vendor Response
We truly appreciate your honest and detailed review, Joe!
Replied October 2021