ServiceTitan

ServSuite

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Ratings & Reviews

Overall Rating

4.61 / 5 (146)

4.32 / 5 (121)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 19, 2020

February 24, 2020

Pros/Cons

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

  • Pros

  • I love that it is more user friendly than most and that there is easy access to their expert problem solving team.

  • I love all of the features that ServicePro offers. The support is wonderful and responsive.

  • Cons

  • At times when we have issues that need to go to programming, the problem is not solved as quickly as we would like, but we understand they have may customers and they are working to help all of us.

  • scheduling was a bit difficult, but this was back in 2015 so I don't remember specifics

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

95 Recommendations

32 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots