---
title: "ServiceTitan vs Zuper - 2026 Comparison - Software Advice"
description: "ServiceTitan vs Zuper - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/field-service/servicetitan-profile/vs/zuper/"
page_type: "comparison"
language: "en"
---
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ServiceTitan vs Zuper
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Updated October 19, 2026
# ServiceTitan vs. Zuper: 2026 Comparison
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Updated October 19, 2026
# ServiceTitan vs. Zuper: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/field-service/servicetitan-profile/)
[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)
4.3
[(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
- Continuous updates
- User-friendly interface
Cons:
- High cost
- Feature limitations
Who uses ServiceTitan
Based on 342 reviews
- Popular among: Small businesses
- Most common industry: Construction (52%)
- Top use cases: Field Service Management (27%), HVAC (25%)
72% of users recommend this product
[](https://www.softwareadvice.com/cmms/zuper-profile/)
[Zuper](https://www.softwareadvice.com/cmms/zuper-profile/)
4.5
[(56)](https://www.softwareadvice.com/cmms/zuper-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Zuper
Based on 56 reviews
- Top use case: Field Service Management (61%)
75% of users recommend this product
[](https://www.softwareadvice.com/field-service/servicetitan-profile/)
ServiceTitan
4.3
[(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)
[](https://www.softwareadvice.com/cmms/zuper-profile/)
Zuper
4.5
[(56)](https://www.softwareadvice.com/cmms/zuper-profile/reviews/)
+
Add product
Add product
## ServiceTitan vs Zuper: At a glance
* * *
Product ratings at a glance
| | ServiceTitan | Zuper |
| --- | --- | --- |
| Overall rating | 4.3
342 reviews | 4.5
56 reviews |
| Ease of use | 4.1 | 4.5 |
| Value for money | 3.8 | 4.4 |
| Functionality | 4.2 | 4.5 |
| Customer support | 4.0 | 4.4 |
| Ease of deployment | 3.4 | 4.2 |
Best in comparison
Looking for better value for money? Ask an advisor for high-rated alternatives
Looking for better value for money? Ask an advisor for high-rated alternatives
Looking for better value for money? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 398 reviews from Plumbing Estimating
* * *
Alerts/Notifications
1.7
Billing & Invoicing
4.2
Calendar Management
3.9
Contact Database
3.7
Electronic Signature
3.5
GPS
3.3
- Job Tracking: 4.9
- Project Management: 4.8
- Real-time Scheduling: 4.6
- Job Management: 4.5
- Service History: 4.4
- Customer Database: 4.3
- Dispatch Management: 4.3
- Equipment Tracking: 4.3
- Scheduling: 4.2
- Billing & Invoicing: 4.2
- Routing: 4.1
- Calendar/Reminder System: 4.1
- Project Tracking: 4.1
- Customizable Forms: 4.1
- CRM: 4.1
- Quotes/Estimates: 4.1
- Real-Time Updates: 4.1
- Document Management: 4.1
- Mobile Access: 4.0
- Real-Time Data: 4.0
- File Storage: 4.0
- Invoice Management: 3.9
- Payment Processing: 3.9
- Calendar Management: 3.9
- Online Booking: 3.9
- Work Order Management: 3.9
- Workflow Management: 3.9
- Reporting & Statistics: 3.8
- Estimating: 3.8
- Contact Database: 3.7
- QuickBooks Integration: 3.7
- Job Scheduling: 3.6
- Payment Collection in the Field: 3.6
- Accounting Integration: 3.6
- Bid Management: 3.5
- Data Import/Export: 3.5
- Electronic Signature: 3.5
- Time Tracking: 3.4
- Customizable Reports: 3.3
- GPS: 3.3
- Contract/License Management: 3.3
- Timesheet Management: 3.3
- Third-Party Integrations: 3.2
- Inventory Management: 3.1
Alerts/Notifications
4.3
Billing & Invoicing
3.4
Calendar Management
4.2
Contact Database
4.1
Electronic Signature
4.3
GPS
5.0
- Multi-Location: 4.7
- Scheduling: 4.6
- Employee Management: 4.6
- Maintenance Scheduling: 4.4
- Work Order Management: 4.3
- Dispatch Management: 4.3
- Electronic Signature: 4.3
- Workflow Management: 4.3
- Routing: 4.3
- Timesheet Management: 4.2
- Calendar Management: 4.2
- Customizable Fields: 4.2
- Mobile Access: 4.2
- Contact Database: 4.1
- API: 3.8
- Billing & Invoicing: 3.4
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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## Reviews
* * *
Positive review:
SL
Sai L.
Assistantship
Information Technology and Services, 11-50 employees
"Strong data management capabilities, central record-keeping, and efficiency in tracking workflows."
Jun 16, 2026
Negative review:
John H.
Owner
Construction, 2-10 employees
"The cancellation terms are brutal and they are not clearly communicated upfront. If you wish to cancel you'll have to pay the remaining roughly 22k balance to get our and if you want to cancel after your initial contract ends, you must do so within an exact 30-day window or you are automatically renewed and locked in again."
Jul 9, 2026
Positive review:
LO
Lucianna O.
Office - Call Center Manager
Construction, 11-50 employees
"Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time."
Mar 23, 2026
Negative review:
KK
Khiana K.
Customer Service Representative and Dispatcher
Construction, 2-10 employees
"Sometimes the support cases are closed without a resolution being found or with being told things are working as intended and they couldn't recreate the problem on their end or it is a known "disconnect" and a resolution is on their future roadmap. When there is a new software release, there tend to be a lot of bugs and issues that follow it - both in the office and on the mobile app."
Jun 26, 2026
Positive review:
VR
Verified Reviewer
Service Manager
Electrical/Electronic Manufacturing, 51-200 employees
"ServiceTitan is a robust software platform because it unifies scheduling, dispatching, invoicing, payments, and reporting in one cloud-based system designed specifically for home service and trades businesses, which streamlines operations end-to-end and supports both office staff and field technicians efficiently"
Feb 11, 2026
Negative review:
WW
Whitney W.
Office Manager
Construction, 201-500 employees
"It truly puts all of your eggs in one basket. When the platform experiences a system outage, it paralyzes the whole company—the office loses access to customer records and schedules, and the field technicians can't get the data they need. While the system is powerful when running, the operational risk during downtime is a major anxiety for any management team."
Jun 3, 2026
[Read all reviews](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)
Positive review:
PA
Paolo A.
Program Director
Broadcast Media, 51-200 employees
"I also liked the real-time notifications, customizable workflows, and integrations with business applications, which simplify daily operations."
Jul 5, 2026
Negative review:
HK
Huda K.
Rebel and Founder Co-CEO Huda Beauty
Marketing and Advertising, 201-500 employees
"The administrative interface sometimes lacks fluidity when attempting to quickly edit a series of recurring tasks."
Jul 20, 2026
Positive review:
SL
Sai L.
Assistantship
Information Technology and Services, 11-50 employees
"Zuper has significantly improved our dispatching efficiency and workforce tracking. Once the initial onboarding is complete, it serves as a powerful, reliable platform for managing field operations and streamlining team workflows."
Jun 4, 2026
Negative review:
VR
Verified Reviewer
Office Admin
Accounting, 2-10 employees
"There are still a few minor bugs and issues that pop up after major updates, like mobile notifications lagging or taking a minute to refresh."
Jun 19, 2026
Positive review:
NK
Navpreet K.
certified technician
Electrical/Electronic Manufacturing, 2-10 employees
"Many users appreciate how it centralizes operations into one system, making it easier for field teams and office staff to stay connected and organized."
May 21, 2026
Negative review:
IP
Indra P.
IT Manager
Information Technology and Services, 51-200 employees
"For novices, the interface may be a little too much to handle, particularly if they are handling more complex projects with more parts."
Jun 12, 2026
[Read all reviews](https://www.softwareadvice.com/cmms/zuper-profile/reviews/)
## Customer support
* * *
ServiceTitan
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
Zuper
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
ServiceTitan
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Zuper
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Jobber vs ServiceTitan](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetitan/)[Jobber vs Zuper](https://www.softwareadvice.com/field-service/jobber-profile/vs/zuper/)