ServiceTrade vs ServSuite

RATING:

4.6

(298)

ServiceTrade has 298 reviews and a rating of 4.58 / 5 stars vs ServSuite which has 2 reviews and a rating of 2.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (298)
2.5 (2)
Ease-of-Use
4.5 / 5
2 / 5
Value for Money
4.5 / 5
2.5 / 5
Customer Support
4.5 / 5
1 / 5
Functionality
4.5 / 5
2 / 5
Last Review Written
March 27, 2024
March 15, 2023
Pros/Cons
  • Pros

  • User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.
  • I like that it is easy to use, and I am able to find what I am looking for very quickly.
  • Cons

  • Sometimes the system has some lag time and trouble uploading some of the paperwork.
  • Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos