ServMan Software

ServMan Software

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FrontRunners 2017

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About ServMan

ServMan by Cube Six is an on-premise enterprise management and accounting solution designed for businesses in the field service industry. ServMan has been used by industries including electrical, plumbing, Construction, IT Services and Pest Control. Key features include work order management, mapping and route management, inventory management and scheduling. Users can assign tasks and create job schedules for technicians in the field. This helps users to create new quotes and work orders, print documents, handle payments that are updated in real time. Contract management feature allows users to create, execute and administer service contracts from the initial quoting and pricing stage to renewal and billing of contract. The solution also provides time and rout...

ServMan Pricing

Contact ServMan for price information or a quote

Starting price: 

$499.00 per month

Free trial: 

Not Available

Free version: 

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Contract management wizard

ServMan User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 35 reviews

Jill

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

Great software for now and as you grow your business. We shouldn't need to hire anyone else!

Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease. Marketing reports has been very helpful for us. I need you learn more about this tool but so far the way I am using it has been helpful. We are moving forward with implementing coaching and tracking. We are so looking forward to using this tool.

Pros

The reports that we can access are great and accurate. You decide the areas within the software that your employees have access. ServMan support is excellent! They always have someone to help you when you need it.

Cons

There is a learning curve with using the software in the beginning.

Scott

Company size: 11-50 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

Very happy w/ ServMan. A lot of functionality & robust. Very few probs, but great support if prob

increased efficiency

Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.

Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.

MIA

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

2

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

July 2017

I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP.

WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE.

Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.

Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.

Missy

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

August 2017

I like the software but training could be better.

Pros

Easy to use, very comprehensive and detailed. There are many great features and sometimes it seems we aren't utilizing all there is.

Cons

The lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed. That is the reason for the low customer support rating.

Karen

Company size: 2-10 employees

Industry: Computer & Network Security

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

ServMan keeps our team organized and business flowing in our door. It's like a revenue generator!

It allowed me to have a minute by minute view of my business. It like management autopilot. My team is more organized and I get all the information I need all the time!

Pros

Everything is in it's place. They customized it to our company and made some suggestions that made our team work smarter with less work keeping track of things

Cons

I wish it had a prettier look and feel but boy does it get the job done! They did an amazing job training my team with minimum disruption.

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