Prism Visual Software

RATING:

3.0

Overview

About Prism Visual Software

Prism Visual Software is a cloud and mobile-based route accounting solution designed to help water treatment, gas & wielding, wine distribution, third-party distribution and other businesses. It provides route optimization, which allows users to generate geocodes for delivery locations, plan multiple service routes and automatically reassign stops. Features of Prism Visual Software include scheduling, route tracking, payment processing, reporting, inventory management, dispatching, invoicing, B2B eCommerce and more. It offers equipment rental solutions, which enable businesses to track inventory across warehouses, storage areas, and trucks. Additionally, users can retain existing customers by sharing special pricing, discounts, and other deals. Prism Visual Software f...

Prism Visual Software Pricing

Free trial:

Not Available

Free version:

Not Available

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Prism Visual Software Reviews

Overall Rating

3.0

Ratings Breakdown

(1)

(0)

(1)

Secondary Ratings

Ease-of-use

3.5

Customer Support

2.5

Value for money

2.5

Functionality

Most Helpful Reviews for Prism Visual Software

2 Reviews

Write a Review

Dawn

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

Expert Die Inc.

Prism has been easy to work with during implementation and in daily tech support. They are great about working with our company to gather the data needed to monitor our business from every aspect. Prism Visual Software is an extension of the Expert Die team.

PROS

Prism met most of the goals wanted for new accounting and delivery software. The software is customizable to my industry. Extensive amount of data gathered. The mobile delivery apps, accounting system integration, workflow tracking, and inventory system have exceeded expectations.

CONS

There is a lot of data being gathered. Not always easy to retrieve that data in a form for functional use.

Reason for choosing Prism Visual Software

Prism provided more of the functions that we had on our want list than any other software.

Reasons for switching to Prism Visual Software

Expert Die, Inc. implemented Prism Visual Software in March 2019. We had been searching for quite some time for software that would handle our unique industry, providing customers with both service and new products. The Prism team accepted the challenge and tailored their software to meet our specific needs.

Kenneth

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2023

Buyer Beware

Do NOT sign up with this company! One of the worst business experiences that our company has ever dealt with in the 36 years we have in business. Customer service is non-existent, when you need something fixed it always comes with a cost...even when it is a coding or software issue. Their culture focuses on blaming customers for problems rather than coaching and supporting their clients through issues. If you care considering their services, I highly recommend that you keep looking for another provider.

PROS

Overall routing and service software was useful, but it is written in old code...so web access was very difficult

CONS

Company culture is terrible, they often blame the customer when there are issues

Reasons for switching to Prism Visual Software

Looking for a more robust billing process