SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing, invoicing, work order management, and inventory management.
Other features include a tool that recommends upsell opportunities based on work orders, a branded customer self-help portal, recurring contract management, rule-based scheduling, mobile timesheets, mobile customer app, self-serve reservation availability, and text reminders.
In addition to tracking inventory and materials, SmartField offers vehicle management functions like parts maintenance notifications, transmission and engine warranty and maintenance history, and an equipment asset manager.
SmartField is typically recommended to companies with ten or more employees. Technicians can access the system from any Internet-connected device and work disconnected via mobile. SmartField offers integration with Quickbooks, Sage, Oracle, SAP, Google Glass, Ericsson, and others. Many companies have implemented the system in 30 days or less.
Michele from AZ Maids
We have been using MobileLogix for the last 3 years. We integrate it with Qucikbooks pro. Our experience is with 430 users in the U.S. We started with 13. and Have grown up with it as a our backbone. They have been very good about making changes, taking suggestions, and giving us what we need as we have grown. Highly recommend for companies of any size.
Dawn from Make It Fab Facilities
We use this product for in the field and in shop repair both. As a replacement for three other products we were using to combine into one. It gives us our clock time from the field for techs, allows our customers to submit and track their own work orders, and scales well for us.
We serve large retailers looking for same day, recurring and preventive service