AgileField software


6 reviews(4.5/5)
6 reviews(4.5/5)

AgileField is a cloud based platform and mobile application with a suite of field service solutions. AgileField aims to get the right technician, with the right equipment and the right materials to the right location to complete the job.

Both commercial and residential field service organizations can utilize the system for scheduling and dispatch, work order management, inventory and asset management, automatic notifications, branded customer portal and app, GPS and time tracking, contract management, invoicing, and more. Our reporting and analytics, integrations, and implementation processes eliminate double entry and bring transparency to the field.

AgileField is a fit for companies with 25 or more employees. Technicians can access the system from any smart device and work in disconnected mode via mobile. AgileField offers integration with all major ERP, CRM and accounting systems.

 

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

6 Reviews of AgileField

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  • Brandon from Praxair Distribution, Inc.

    Number of employees: 1,001-5,000 employees

    May 2018

    This software is easy to use and our setup process was great! The team is very helpful and training

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

    Pros

    We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

    Cons

    I have no dislikes at all. We wish it were able to take credit card payments in the field, but I think it's something they have coming out this year.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gintaras from Kaunas university of technology (KTU)

    March 2018

    User friendly, great tech support and customer service,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

    Cons

    Everyone that was helping us is now gone. They gave us new support people and new leadership. The current team doesn't seem to understand the product or our industry.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • mark from Wheelsonsite USA

    Number of employees: 51-200 employees

    December 2017

    The platform for the program is great, and has endless opportunities for our business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The foundation of the program, that allows interaction between office and technician. There seems like endless oppportunities to customize the program to meet our needs more directly.

    Cons

    1. Complicated to customize
    2. The system misses some of the simple items, things that are easy should be easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Betsy from CRYSTAL CLEAR WATER

    Specialty: Plumbing

    Number of employees: 11-50 employees

    November 2017

    Great Software!!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We have started using it a while ago and are very pleased !

    Pros

    User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michele from AZ Maids

    November 2015

    Enterprise level, All in One Solution with Integration across platforms

    Ease-of-use
    Quality
    Support

    We have been using MobileLogix for the last 3 years. We integrate it with Qucikbooks pro. Our experience is with 430 users in the U.S. We started with 13. and Have grown up with it as a our backbone. They have been very good about making changes, taking suggestions, and giving us what we need as we have grown. Highly recommend for companies of any size.

    Review Source: Capterra
  • Dawn from Make It Fab Facilities

    August 2015

    Facility Retail Field Services

    Ease-of-use
    Quality
    Support

    We use this product for in the field and in shop repair both. As a replacement for three other products we were using to combine into one. It gives us our clock time from the field for techs, allows our customers to submit and track their own work orders, and scales well for us. We serve large retailers looking for same day, recurring and preventive service

    Review Source: Capterra
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