--- title: "Solarvista Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Solarvista. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Solarvista is a good fit for you!" source_url: "https://www.softwareadvice.com/field-service/solarvista-live-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / [Solarvista](https://www.softwareadvice.com/field-service/solarvista-live-profile/) / Solarvista Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/field-service/solarvista-live-profile/) Reviews # Solarvista User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 11 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 8 reviews (73%) - 4 stars: 2 reviews (18%) - 3 stars: 1 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Solarvista customer reviews Showing reviews 1-11 of 11 (page 1). ### A great product to record Data on Site - Overall rating: 5/5 - Reviewer: Mattia F. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm overall satisfied with Solarvista what it delivers. There is always room for improvement but I believe it is one of the best product I've come across for data recording on site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Solarvista is a great product due to the fact that can be used as a platform and is easily and largely configurable to the business needs. The integration within the company has happened gradually and the software has streamlined and made more efficient a lot of processes. #### Cons It is hard sometimes to get custom features required because the product development is quite ringfenced. --- ### Powerful no-code platform for field service - Overall rating: 5/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have implemented Solarvista for a number of our customers. We've been able to structure and automate processes those customers thought would always be stuck in Excel. For me personally the API was a huge plus - few products in this industry have such a comprehensive API. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility and configurability of Solarvista is front and centre to its' appeal. No two field service companies have exactly the same processes so a platform that can be configured to match the businesses' processes is ideal, and worth investing the time in configuring. #### Cons The documentation focuses heavily on the "standard template" functionality of Solarvista, but the real strength of the product is in its' configurability. If this configurability were better documented admins could implement faster and be less dependent on Solarvista's support. #### Reasons for choosing Solarvista Solarvista provided the balance of out-of-the-box functionality and flexibility needed for our projects. Solarvista works well for larger orgs willing to invest in process automation. --- ### Solarvista - One to Avoid - Overall rating: 3/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Dreadful. Moved away from the system very early on when the flaws were identified. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The features and functionality it offered. Appeared to be offer extensive integrated functionality. #### Cons The entire implementation process which led to us doubting it could ever be the field service management solution it aimed to be. --- ### Service & Repair Software - Overall rating: 5/5 - Reviewer: Simon F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are using Solar Vista to run the whole of our field and workshop service and repair functions. It allows us to track medical devices and their service hhistory. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mobile app is very good, our engineers love the way it work so easily for them when out on the road. #### Cons The onboarding process was longer than we had expected, however we have developed a system that is extremely useful, so the time put in will benefit us in the long term. #### Reasons for choosing Solarvista We found the flexibility and functions best suited our needs, its an off the shelf product that also has a large amount of customisable features. #### Reasons for switching to Solarvista We have out grown Filemaker --- ### Solar PV and heat pump installer review - Overall rating: 5/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at Solarvista have been great at helping me to define our requirements and at setting up the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fields and workflow have been developed to specifically meet our requirements. The team at Solarvista have been helpful with setting it up and offering additional options and advice on how to set up workflows. #### Cons It took some time to set up and get going. The biggest challenge has been getting my own team using it consistently, which is out of Solarvista's control #### Reasons for choosing Solarvista Our team already had experience in using the field software, because we did work as a subcontractor for another company that was using it. The team liked using it and found it simple and straightforward to follow. --- ### Great Product - Overall rating: 5/5 - Reviewer: Angela M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Solarvista Live is extremely configurable, I am able to customise the system to meet our customers needs / demands and Solarvista records this data perfectly for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Customer Support, [sensitive content hidden] and her team are always on hand to support us, any changes, queries is never too much trouble. #### Cons I wouldn't say there are any "cons" however if there are, we work together to see what solutions we can come up with to get us where we want to be. --- ### Simon L - Island Energy - Overall rating: 5/5 - Reviewer: Simon L. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Implementation of solarvista was straightforward, i enjoy the ease of modification of it, adjusting forms, workflows etc. #### Cons The calendar feels clunky at times, i wish you could drag jobs between engineers and the recurring work option is hard to use --- ### Perfect platform to build for the future - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From start to finish it has been a pleasure to work with the team at Solarvista. Not only has Solarvista Live simplified and streamlined our field operations but it has provided a platform to deliver real, meaningful and measurable insights into our performance and productivity levels saving the wider account management teams valuable focus time that is better spent elsewhere rather than sifting through reports from multiple sources. From our initial starting point through to where we are now, the guys at Solarvista have been very clear on where and what they can (and more importantly where they cannot) help us deliver, something that isn't usually found from a company who is trying to "sell you something". For anyone thinking Solarvista is too good to be true, try it, you may just surprise yourself! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Running a large remote mobile workforce, we needed something that was easy to use, easy to work, quick to build and deploy but still be able to deliver in all areas of reporting functionality and pre determined deliverables set out within our clients CAFM systems as well as a platform which could connect easily to our own third party systems. Not only was the design, build, integration and national roll out completed within a 3 month period but it was done without using conventional "IT" developers whilst still incorporating our multi client base with their very different and specific needs. Training on the platform for our field operatives was condensed entirely in to a series of short training videos, narrated by myself, totalling 45 minutes. The field teams reported that the system was "fool proof" and "so easy to understand for a technophobe like me" which I think speaks for itself. Desk training was rolled out in videos which lasted just over an hour with very similar feedback. #### Cons There are no cons to speak of at this time. Not only have we delivered on our initial business set targets but we have a roadmap of where we are going with future developments and how we can use these to drive our business. --- ### Customer Service Team Leader - Overall rating: 5/5 - Reviewer: Joanne M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to have multi screens open at once and easy to use #### Cons Have to enter the call information twice --- ### KRSS review of Solarvista - Overall rating: 4/5 - Reviewer: Justine R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a new user but have found it straightforward to use and have all of the customers information in one place #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The scheduling of engineers is straightforward #### Cons Unsure as I am a new user of Solarvista --- ### Streamlined setup with knowledgable sales and service staff. - Overall rating: 4/5 - Reviewer: john o. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SolarVista replaced several of our aging systems into one and provides a better customer service with less maintenance and overheads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SolarVista offers a straight forward installation path and minimal upfront investment. It works well with engineers own devices or can be standardised across company provided hardware. It is well integrated across service, labour, projects and inventory. It routinely makes smart assignments with intelligent routing. #### Cons On some older devices performance was not great but these issues are being addressed and some of the old devices are past retirement date and should be replaced. #### Reasons for switching to Solarvista SolarVista offered what seemed to be a good system with less overheads than previously. --- Solarvista Reviews, Pros and Cons - 2026 Software Advice