Swept Software
About Swept
Swept is a field service software designed specifically for the janitorial and commercial cleaning industry. Swept's easy-to-use, intuitive features include time tracking, scheduling, inspection, messaging, problem reporting, credit card payments, and more. Swept is focused on helping cleaning companies retain their cleaners & clients by streamlining communication between managers & employees, and give them a competitive advantage.
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Swept User Reviews
OVERALL RATING
Showing 1 - 5 of 76 reviews
Anonymous
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2021
Great Startup
Jennifer
Verified reviewer
Company size: 11-50 employees
Industry: Environmental Services
Time used: Less than 2 years
Review Source: Capterra
May 2019
Unmatched value for cost
Swept has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems.
Pros
I like the robust features of this software coupled with great ease of use.
Cons
occasional delay in real-time features that create a false notification alert
Nick
Company size: 2-10 employees
Industry: Facilities Services
Time used: Less than 6 months
Review Source: Capterra
June 2020
Swept rocks
It’s a very useful tool to our company. Swept as a company is a delight to work with.
Pros
I like the time tracking and messaging functions as well as the instructions section.
Cons
When you type messages you can’t see what you were typing if it is a long message. Makes messaging a little more difficult. I really really wish you guys could add checklists.
Reasons for choosing Swept
Swept had more options tailored to the cleaning industry. Swept also can help our customers communicate which is great.
Response from Swept
Thanks for taking the time to share your feedback Nick! I'm sharing your feedback with our product team and adding your feature request for checklists.
Replied June 2020
Brian
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2021
Unhappy Customer!
Unhappy. Feel over charged for things that don’t work properly. Nobody seems willing to make it right or make me feel good about staying with swept. I’m looking for a new software as I type this.
Pros
Inspections. That’s it. I like nothing else at all about this app as nothing wants to work consistently.
Cons
Where do I start?? Clocking in and out doesn’t work consistently, supply orders doesn’t work consistently, app closes on you in the middle of using it, there’s no automatic clock out feature if staff forget to clock out. The list goes on….
Reasons for choosing Swept
More user friendly and at first there was less bugs/issues. Now I’m having far more issues with swept than any other software I’ve tested. I’m currently looking for a new software as I don’t feel like I’m getting my monies worth not getting taking care of by the swept team.
Reasons for switching to Swept
More user friendly.
Response from Swept
Hi Brian. Thanks for your feedback. We want every owner in this industry to experience the growth we know is possible (and we see with so many of our customers), so if we missed the mark for you, we'd love to learn more. Please reach out to support@sweptworks.com with the specific challenges you are having, so we can look into this for you.
Replied December 2021
Timmy
Company size: 11-50 employees
Industry: Facilities Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2021
Swept is Awesome
We are saving a bunch of time using swept and we are very organized. We are able to grow by using swept.
Pros
It is very easy to use and it is organized.
Cons
It is little slow sometimes and it takes time to load.
Reasons for choosing Swept
It was much easier to use.
Response from Swept
Hi Timmy. Thanks for the review! It's great to hear Swept is helping you save time. We love reading these reviews and I know the team will be delighted with your feedback.
Replied December 2021
