# Synchroteam Software Reviews, Demo & Pricing - 2026

> Review of Synchroteam Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/synchroteam-profile

---

[Home](https://www.softwareadvice.com/)

/

[Field Service Management Software](https://www.softwareadvice.com/field-service/)

/

Synchroteam

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/synchroteam-profile/alternatives/)

# Synchroteam Review

From $49-$79/month Free version Free trial 2 plans

Wondering if Synchroteam is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Synchroteam

4.4

[(96)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $49.00 per month

### About Synchroteam

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes including cleaning services, construction, electrical and HVAC. The platform features contact management, scheduling, dispatching and work order management functionalities. It enables users to drag and drop jobs into employee schedules based on the location, qualification and availability of employees.

The solution also provides dispatchers with a real-time view of their workers in the field. Users can customize reports to ensure employees in the field capture specific metrics and parameters about jobs and customers. Synchoteam also provides mobile applications for iOS and Android devices that help workers to remotely access the solution. APIs are provided for integration with various CRM and ERP systems and users' websites.

Additionally, Synchroteam offers billing, invoicing and inventory management functionalities to the users. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Wondering if Synchroteam is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

## Synchroteam User Interface

## Popular Synchroteam Alternatives

Main Product

Synchroteam

4.4

[(96)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/)

Ratings Breakdown

-   4.41Ease of use
-   4.33Value for money
-   4.28Customer support
-   4.16Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5300)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1463)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/)

4.6

[(468)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.48Value for money
-   4.68Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ShiftWizard](https://www.softwareadvice.com/hr/shiftwizard-profile/)

4.4

[(723)](https://www.softwareadvice.com/hr/shiftwizard-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.42Value for money
-   4.36Customer support
-   4.29Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3024)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.21Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

## Synchroteam Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Standard

$49.00

per user, per month

Plan includes:

-   Administration and Configuration
-   API Access
-   Customer Management
-   Invoicing
-   Job Management
-   Job Scheduling Optimization
-   Mobile Apps
-   Real-Time Client Notifications
-   Resource Management
-   Unlimited Storage

Premium

$79.00

per user, per month

Plan includes:

-   Route Optimization

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Synchroteam Features

-   Popular features found in Field Service Management
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Calendar Management
    
    Contact Database
    
    Electronic Signature
    
    GPS
    
    Inventory Management
    
    Mobile Access
    
    Online Time Clock
    
    Quotes/Estimates
    
    Routing
    
    Service History
    
-   More features of Synchroteam
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Asset Tracking
    
    Automated Scheduling
    
    Automatic Backup
    
    Automatic Time Capture
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Billable & Non-Billable Hours
    
    Booking Management
    
    Calendar Sync
    
    Calibration Management
    
    Checklists
    
    Client Portal
    
    Clock In/Out
    
    Compliance Management
    
    Compliance Tracking
    
    Contact Management
    
    Contract/License Management
    
    Contractor Management
    
    Corrective and Preventive Actions (CAPA)
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Digital Signature
    
    Dispatch Management
    
    Document Imaging
    
    Document Storage
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    Employee Database
    
    Employee Management
    
    Employee Scheduling
    
    Equipment Maintenance
    
    Equipment Tracking
    
    Estimating
    
    Event Scheduling
    
    Facility Scheduling
    
    Failed Inspection Tracking
    
    File Storage
    
    Fixed Asset Management
    
    Fleet Management
    
    For Commercial and/or Industrial Electrical Contractors
    
    For Field Service
    
    For HVAC Companies
    
    Forms Management
    
    For Pest Control Companies
    
    For Plumbing Industry
    
    Geographic Maps
    
    Groundskeeping Management
    
    Group Scheduling
    
    Historical Reporting
    
    Image Capture
    
    Incident Management
    
    Inspection Management
    
    Inventory Control
    
    Inventory Tracking
    
    Invoice Management
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Key & Lock Management
    
    Labor Forecasting
    
    Location Tracking
    
    Maintenance Scheduling
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Payments
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Language
    
    Multi-Location
    
    Multiple Billing Rates
    
    Multiple Projects
    
    Offline Access
    
    Offline Time Tracking
    
    Online Booking
    
    Online Time Tracking
    
    Overtime Calculation
    
    Payment Collection in the Field
    
    Payment Processing
    
    Payroll Management
    
    Performance Management
    
    Performance Metrics
    
    Pest Activity Tracking
    
    Pesticide Usage Tracking
    
    Predictive Maintenance
    
    Preventive Maintenance
    
    Pricing and Cost Calculations
    
    Project Management
    
    Project Tracking
    
    QuickBooks Integration
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Report Templates
    
    Resource Allocation
    
    Resource Scheduling
    
    Route Optimization
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Sick Leave Tracking
    
    Skills Tracking
    
    SMS Messaging
    
    Status Tracking
    
    Subcontractor Management
    
    Task Scheduling
    
    Team Calendars
    
    Technician Management
    
    Template Management
    
    Third-Party Integrations
    
    Time & Attendance
    
    Time & Expense Tracking
    
    Time Off Management
    
    Time Off Requests
    
    Timesheet Management
    
    Time Tracking
    
    Vacation/Leave Tracking
    
    Workflow Management
    
    Workforce Management
    
    Work History
    
    Work Order Creation
    
    Work Order Management
    

## Synchroteam Integrations

Google Calendar

Integration rated undefined from -1 review

Microsoft Excel

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

Zoho CRM

Integration rated undefined from -1 review

See all 11 integrations

## Synchroteam User Reviews

Overall Rating

4.4

Ratings Breakdown

5

57%

4

35%

3

4%

2

0%

1

3%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.3

Functionality

4.2

Shyam Kishor P.

Verified reviewer

Printing

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2026

Efficient and reliable field dispatching with a slightly complex interface

5

Our experience with the software has been highly positive overall. It has effectively centralized our scheduling process and drastically improved our dispatch efficiency. While the mobile layout takes a bit of time for new staff members to learn, its core tracking and work order dispatch functions are incredibly reliable.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The maintenance management and scheduling capabilities are fantastic for our field operations. The built-in time tracking makes it incredibly easy for our technicians to log their working hours accurately directly from the job site. It offers true value for money because it keeps our team coordinated, dispatching smoothly, and driving less between service calls.

Cons:

The user interface looks a bit cluttered and takes some getting used to during initial onboarding. There is a noticeable learning curve for setting up custom filters on the dispatch map. We also occasionally experience minor bugs and issues with real-time location syncing when technicians are working in low signal areas.

Read More

CG

Cade G.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Mehall's Expereience for Synchroteam

5

It's really good, just is need of some more advanced features and lot of growing to do. Steps are going in the right direction. It would be nicer to if they opened it up more to Zapier and the abilities that can be controled

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The cusomability of the product. We have been using for 3 years and done 3 referrals now.

Cons:

The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff. Also the job pool is SUPER glitchy and needs to be redone so that its easier to pull from and easier to delegate. It would be nice for example if a manager could assign a job to a tech from the job pool in the field.

Reasons for choosing Synchroteam

The ease and custom ability to do things. The Recurring is pretty good too.

Vendor Response

Thanks for leaving us your feedback! We appreciate your referrals, as well. :) We will forward your suggestions to our team for inclusion in planning and updates. Thanks for using Syncroteam!

Replied December 2024

Read More

DC

Daniel C.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Great if you are in the USA or France.

3

When workng, its ok. Have a problem, the support team don't want to know you. The language barrier between us and France is awful and I end up ringing the USA because you may as well talk to a brick wall. The idea of help is sending you to a FAQ, which I have already done and the responce time is about a week.

Ratings Breakdown

3

Ease of use

3

Value for money

1

Customer support

2

Functionality

Pros:

Easyish to use. When you get used to it. Some good features we don't use.

Cons:

Intergration with Xero is a major problem. Mobile app is awful for timekeeping and job management.

Reasons for choosing Synchroteam

It fit best on trial for us working with vehicles and multiple sites

Vendor Response

Thank you, Daniel for your feedback on Synchroteam's Field Service Management software. We appreciate your business. We apologize to hear about your inconvenience with the support team and the integration with Xero. We have let our team know about these issues and we are making sure to improve what you experienced. Your feedback is helpful and we thank you again for your business. Our blog (https://www.synchroteam.com/blog/) is a great place to check out, as we frequently release details on new features and improvements.

Replied September 2022

Read More

AS

Antonio S.

Verified reviewer

Environmental Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Simple and Efficient Field Service Management

5

Overall, my experience with Synchroteam has been very positive. It’s a reliable and easy-to-use platform that helps streamline field service operations without adding unnecessary complexity. The scheduling and dispatching tools make daily operations much more efficient, and the mobile app keeps technicians well-connected in real time. It’s also quick to implement, which makes it a great option for teams that want to start seeing value without a long onboarding process. Also, working with \[sensitive content hidden\] made the experience even better, he was very responsive, helpful, and made sure everything was clear from the beginning. While there are some limitations with more advanced features, it does a great job covering the core needs of most service businesses.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

What I liked most about Synchroteam is how easy it is to organize and manage field operations in one place. The scheduling is very intuitive, and being able to dispatch jobs directly to technicians through the mobile app makes a big difference in day-to-day efficiency. I also appreciate how quickly you can set it up and start using it without a complex onboarding process. Features like job tracking, customer management, and reporting are simple but powerful enough for a growing service business. Overall, it helps save time, reduce manual work, and keep everything more organized.

Cons:

One downside is that some advanced features, like inventory management or deeper integrations, can feel a bit limited depending on your needs. For companies with more complex workflows, there might be a bit of a learning curve or the need for workarounds.

Reasons for choosing Synchroteam

I chose Synchroteam because it offers a great balance between functionality and simplicity. Compared to other platforms like Jobber or Housecall Pro, it provides the core features needed to manage field operations—such as scheduling, dispatching, and job tracking—without feeling too limited or overly basic.

Vendor Response

Thank you for your feedback! We are particularly interested in hearing how Synchroteam helps save time, reduce manual work, and keep everything more organized! For more advanced features, be sure to use our online resources or reach out for more help. Thanks again!

Replied April 2026

Read More

DC

David James C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed May 2023

I have brought it into my last 3 companies

5

I have used Synchroteam in 3 different companies and absolutely love how easily it can be configured, it solves a problem straight out of the box and can be instantly operational.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Synchroteam is so easy to use and can be adopted within minutes. You can create everything from the most simple sign off reports to complex reports that need warrant dependable answers. The system is intuitive and can be used by the field engineers with the minimum of training.

Cons:

The only issue I have is the management of stock and warehousing could be improved. The system need to allow for tiered locations and the consumption of parts on a specific job report. The online customer portal needs to be updated so a customer can only choose from their own activity without seeing all other clients.

Reasons for choosing Synchroteam

Superior reporting and ability to create jobs that matched our specific requirements.

Reasons for switching to Synchroteam

Flexibility and Cost

Vendor Response

David, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you find our platform easy to use. We appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.

Replied May 2023

Read More

FB

Felix B.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Reviewed May 2024

Easy Field service

5

I work with synchroteam since a few years and the overall experience ist very good. There were nearly no outtages and the Support ist very quick and helpful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

An easy tool for nearly all kinds of Field service Jobs or similiar Jobs like electrical Installations. Nearly fully customizable Reports. You can create a very professional documentation of your work

Cons:

A few functions are Missing for me: - read-only Text Type at Job Report Templates - Not enough report/ export functions for parts (e.g. a summary how many parts of a specific type are used totally in a specific time) - the designing of own report templates can be a bit difficult. - a more complex access management would be great, e.g. to set which job types or which parts categories are visible for a specific user

Reasons for choosing Synchroteam

Most functions and best customizable for lowest price. The possibility to book monthly is very good for short projects.

Vendor Response

Thank you, Felix for reviewing Synchroteam's field service management solution. We are pleased to hear you enjoy the customizable reports. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Replied May 2024

Read More

RG

Rita G.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

One of the best scheduling platforms out there!

5

I like the platform a lot. I wish we utilized more of the features. and I do wish they integrated with a payroll/HR platform. I'm aware there is an open API but not many payroll platforms have heard of Synchroteam.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Scheduling tools & Time management. All of the data for previous calls are saved. The reporting for the service work provided is a great tool we use quite often.

Cons:

Some app issues. The astrict symbol when searching for customers.

Reasons for choosing Synchroteam

Offered a more cost effective solution for what we were looking for and an overall simplex platform.

Reasons for switching to Synchroteam

T-sheets did not show previous service call history.

Vendor Response

Hi Rita - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you feel we are one of the best scheduling platforms. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Replied May 2024

Read More

EL

Engr. Leonilo L.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for free trial

Reviewed June 2024

Cost effective

5

Satisfied and very well effective in our operation

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very effective and easy to implement than any application

Cons:

Simple and yet effective very useful in our daily operation

Reasons for choosing Synchroteam

Very useful and yet effective in our daily requirements

Vendor Response

Hello Leonilo - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear our service is very effective and easy to implement. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Replied June 2024

Read More

JL

Joe L.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

Initial review

5

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

Streamlining of my team's dispatching process

Cons:

Lead tech controls time on jobs. Need aux techs to control their own time. i.e. Lead tech gets to job and determines that he needs help, or techs arriving and leaving at different times. Also would like to see better flow between labor hours and invoicing. Labor hours should automatically transferred to the invoice. Also would like to see the GPS module improved to track actual location of techs and "geofencing" where techs would not be able to sign into a job until they are close to the job site

Reasons for choosing Synchroteam

Overall cost. Ability to customize. The biggie is the job report template

Vendor Response

Thank you Joe for your review of Synchroteam's field service management software. We are pleased to know the Urban City Telecom team has been able to streamline their dispatching process, and have benefited from Synchroteam's scheduling and time tracking features. We appreciate your suggestions regarding labor hours transferred to the invoice, as well as geofencing technicians for clock in purposes, and will forward this along to our support team. We encourage you to reach out to our support team to discuss the best way to optimize each technician controlling their own time on the job. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Replied June 2019

Read More

BW

Ben W.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Excellent Software with excellent service

5

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The scheduling, the custom job reports, and the automatic sycn with Zoho. And - SUPPORT. Any new integration needs support and the Synchroteam support are available immediately.

Cons:

It is a bit hard to understand some of the documentation. Took some time to set up a custom job report

Reasons for choosing Synchroteam

Much more robust. Customizable for our needs.

Vendor Response

Thank you Ben for your excellent review of Synchroteam's field service management solution. We are pleased to hear that you have found our support team useful and take advantage of our around the clock assistance. We are also glad to hear you are taking advantage of the sync with Zoho as well as scheduling and custom job reporting. Thank you for your feedback regarding our documentation, we will forward it to our support team for potential enhancements. Also, be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Replied August 2019

Read More

Showing 1 - 10 of 96 Reviews

[See All Reviews](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/)

## Synchroteam Popular Comparisons

[Connecteam vs Synchroteam](https://www.softwareadvice.com/hr/connecteam-profile/vs/synchroteam/)[Jobber vs Synchroteam](https://www.softwareadvice.com/field-service/jobber-profile/vs/synchroteam/)[Housecall Pro vs Synchroteam](https://www.softwareadvice.com/construction/housecall-profile/vs/synchroteam/)

[Compare All Alternatives](https://www.softwareadvice.com/scheduling/synchroteam-profile/alternatives/)

## Other Top Recommended Field Service Management Software

[Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)

**4.7** (2742)

Recently recommended **545** times

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

**4.6** (1463)

Recently recommended **199** times

[FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/)

**3.4** (69)

Recently recommended **133** times

[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)

**4.3** (336)

Recently recommended **108** times

Stuck Between Options?

Our experts can help you compare Synchroteam with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice