Synchroteam vs ThermoGrid

RATING:

4.4

(66)

Synchroteam has 66 reviews and a rating of 4.44 / 5 stars vs ThermoGrid which has 76 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (66)
4.5 (76)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 12, 2024
June 8, 2023
Pros/Cons
  • Pros

  • Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.
  • What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
  • Cons

  • Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.
  • It is an inconvenience to not be able to do both under the same user account.
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  • Pros

  • The support team at Thermogrid is fantastic. They are quick to reply to calls and emails; they provide detail and insight as well as offer training whenever needed.
  • Enables people to do theor jobs better, quicker and serve clients at a higher level. The support is great, friendly and readily available.
  • Cons

  • There really ins't anything that we dislike about the product or their services.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos