# The Service Program Software Reviews, Demo & Pricing - 2026 > Review of The Service Program Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/the-service-program-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / The Service Program Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/the-service-program-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/the-service-program-profile/alternatives/) # The Service Program 2026: Benefits, Features & Pricing Wondering if The Service Program is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview The Service Program 4.6 [(59)](https://www.softwareadvice.com/field-service/the-service-program-profile/reviews/) Pricing Starting at $99.95 per month ### About The Service Program The Service Program is a handyman solution designed to help businesses in the lawn care, HVAC, plumbing, construction, pest control, and other sectors streamline processes related to route management, equipment tracking, employee communication and more. Customers can use the online portal to request services, make payments and view prices, improving overall satisfaction and retention rates. The Service Program allows managers to monitor equipment's repair history by creating custom lists and set up recurring tasks according to organizational requirements. Supervisors can schedule work orders, track inventory and generate quotes or invoices with brand logo. Additionally, technicians can scan QR codes to access customer information, attach images to invoices and capture clients' signature. The Service Program facilitates integration with QuickBooks, which helps businesses automatically synchronize data across systems. The product is available on monthly or annual subscriptions and support is extended via phone, email and other online measures. Wondering if The Service Program is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## The Service Program User Interface ## Popular The Service Program Alternatives Main Product The Service Program 4.6 [(59)](https://www.softwareadvice.com/field-service/the-service-program-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.57Value for money - 4.62Customer support - 4.37Functionality Pricing Starting at $99.95 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.80Value for money - 4.90Customer support - 4.74Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(334)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.04Customer support - 4.19Functionality Pricing Available upon request Get Price Alternative Product [Verizon Connect](https://www.softwareadvice.com/field-service/verizon-connect-profile/) 3.2 [(945)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/) Ratings Breakdown - 3.43Ease of use - 2.84Value for money - 2.77Customer support - 3.27Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price ## The Service Program Pricing and Plans Starting price: $99.95 per month Free Trial Free Version One Office User $99.95 per user, per month Plan includes: - Customer Portal and Mobile App - Flexible Pricing With Support Included - Low Monthly Payment - Private Training - Software Updates Included - Support Included Two Office Users $134.95 flat rate, per month Plan includes: - Customer Portal and App - Flexible Pricing With Support Included - Low Monthly Payment - Private Training - Software Updates Included - Support Included Three Office Users $169.95 flat rate, per month Plan includes: - Customer Portal and App - Flexible Pricing With Support Included - Low Monthly Payment - Private Training - Software Updates Included - Support Included Five Office Users $219.95 flat rate, per month Plan includes: - Customer Portal and App - Flexible Pricing With Support Included - Low Monthly Payment - Private Training - Software Updates Included - Support Included Ten Office Users $344.95 flat rate, per month Plan includes: - Customer Portal and App - Flexible Pricing With Support Included - Low Monthly Payment - Private Training - Software Updates Included - Support Included Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## The Service Program Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of The Service Program Accounting Integration Activity Dashboard Activity Tracking Alerts/Escalation API Appointment Scheduling Asset Lifecycle Management Assignment Management Audit Management Audit Trail Automated Scheduling Barcode/Ticket Scanning Booking Management Calendar Sync Checklists Chemical Usage Tracking Client Management Client Portal Commenting/Notes Commercial Properties Commission Management Communication Management Communications Management Confirmations/Reminders Contract/License Management Cost Tracking Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Debit/Credit Card Processing Dispatch Management Documentation Management Document Management Document Storage Drag & Drop Driver ETA Electronic Forms Electronic Payments Email Management Emergency Dispatch Employee Management Equipment Maintenance Equipment Management Equipment Tracking Estimating Fixed Asset Management Fleet Management For Arborists For Handyman Industry For Mechanical Equipment Forms Management For Pest Control Companies For Plumbing Industry For Schools Fuel Management Geographic Maps Geolocation Groundskeeping Management Historical Reporting Image Capture Incident Management Inspection Checklists Inspection Management Inventory Control Inventory Tracking Invoice Management Irrigation Tracking IT Asset Management Job Costing Job Management Job Scheduling Job Tracking Knowledge Management Landscape Design Lead Management Location Tracking Lot Management Maintenance Management Maintenance Scheduling Mileage Tracking Mobile Alerts Mobile App Mobile Payments Mobile Signature Capture Multi-Location Online Booking Online Payments Order Management Order Tracking Parts Management Payment Collection in the Field Payment Processing Performance Metrics Pest Activity Tracking Pesticide Usage Tracking Photos/Images Preventive Maintenance Project Management Property Layouts Purchase Order Management QuickBooks Integration Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Recurring Invoicing Recurring Orders Release Management Reminders Reporting/Analytics Reporting & Statistics Residential Properties Route History Route Management Route Optimization Sales Reports Scheduling Search/Filter Self Service Portal Service Catalog Service Level Agreement (SLA) Management Service Request Management SMS Messaging Status Tracking Support Ticket Management Task Management Task Scheduling Technician Management Third-Party Integrations Ticket Management Time & Expense Tracking Timesheet Management Time Tracking Vegetation Mapping Vendor Management Warranty Tracking Workflow Management Work History Work Order Management ## The Service Program Integrations QuickBooks Online Advanced Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review QuickBooks Desktop Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review ## The Service Program User Reviews Overall Rating 4.6 Ratings Breakdown 5 71% 4 22% 3 2% 2 2% 1 3% Secondary Ratings Ease of Use 4.3 Value for money 4.6 Customer support 4.6 Functionality 4.4 RB Robin B. Verified reviewer Events Services 2-10 employees Used daily for more than 2 years Review source Reviewed July 2019 Excellent software for our industry 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: This software is so easy to navigate through on a daily basis. We have a Portable Toilet company and tried another software first that we were not happy with, found Service Program and we are so glad we did. This software makes our job easy, also the technical support is outstanding. Cons: I wish there was a way to have electronic signature for quotes, work tickets and task. Reasons for choosing The Service Program Paul in sales was excellent and very helpful, other companies I had looked out only would chat through the computer, no personal customer service. Reasons for switching to The Service Program The other software was not user friendly with a Portable Toilet Service company. Vendor Response Thank you, so much, for taking the time to review The Service Program. Nothing is more rewarding than knowing our customers are happy with the software. We developed this software for the industry with one goal in mind, to simplify workflow and it's great to hear that you concur! In response to your comment regarding electronic signatures we do in fact, allow for electronic signature capture, as well as adding pictures of work complete, etc. We are going to have an industry coach reach out to you on how this can easily be achieved to assure you are getting the most out of the software. Replied July 2019 Read More TD Tom D. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for more than 2 years Review source Reviewed September 2023 Using TSP since 2009 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to keep track of jobs and do billing Cons: Task history on mobile devices could be more robust Reasons for choosing The Service Program It was the best value for the money and interacted with QuickBooks Read More MH Marie H. Verified reviewer Consumer Services 2-10 employees Used daily for less than 6 months Review source Reviewed March 2019 Waste of time and money 1 I am very dissatisfied with my experience with the program. I would not recommend it to anyone. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing, the program did not route like I had been told that it would. It also had to invoice errors when crossing into Quickbooks. The salesman had made promises regarding the refund that he did not uphold. Cons: The program did not route the week like I had been told that it would. It also had invoicing errors when crossing in to Quickbooks. I spent several hours inputting data and ultimately the program did not fit the needs I wanted. It was a waste of time and money. Vendor Response Our apologies for your negative experience with our software. We strive to maintain a high standard of quality in our products and service. Upon review of your account, we see that you were provided private training along with screenshots confirming your QuickBooks rental billing and routing using the route configurator were working properly. Although you exceeded your thirty-day guarantee, in an effort to make things right, you were provided a refund of your last month¿s payment, in addition to the original down payment. We would greatly appreciate the opportunity to discuss this further. If you would be willing to talk, please give us a call at 866-480-1879. Replied April 2019 Read More MK Marlene K. Verified reviewer Consumer Services 2-10 employees Used daily for less than 12 months Review source Reviewed May 2019 Technical Support is Absolutely the BEST 4 Very very positive!!! Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: It has many features. If a feature isn't perfect there is usually a workaround. The technical support team helps modify features if possible or if not, explains options. I can't say enough about the support. You can talk to an actual person every day during a designated time. You can email questions and receive a response in a reasonable timeframe. There is a website with many tutorials. The support makes the software GREAT. I don't care how good a product is, if you don't have good support, it's not a good product. This software has the VERY BEST SUPPORT EVER! Cons: I would like a help section catalog where you could type your question and suggestions/solutions would pop up. Although there are training videos and they are great, sometime I need more specific answers. However, an email to support gives me my answers :) Vendor Response We appreciate you taking the time to provide this detailed review. Customer satisfaction is top priority here at Westrom Software. Its great to hear that our support team delivers! We are pleased to hear that you are taking advantage of our online resources and truly value your feedback. Our team is currently in the process of streamlining our robust, 24/7 Online Help Manual to provide our customers with quick solutions to common questions and scenarios at their convenience. Your feedback helps us learn how we can better enhance the customer experience and provide the best customer service possible. Thanks again for your feedback! Replied May 2019 Read More PT Patrick T. Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2018 Great Support 5 Their customer support is the bomb! They are always pleasant and helpful! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I switched to QB online and switched SP with it. Then, after numerous issues with QB online (terrible support, also), we went back to QB desktop. I needed to switch the SP back at that time. They were really supportive, did it over the weekend, and checked on our company at all times. They have the best IT and support team ever (maybe QB should hire them-LOL). I would definitely recommend SP for use with a pool company! They are great. Cons: System is very powerful, and it takes getting used to. There are a lot of features and sometimes confusing on how to figure them all out. Vendor Response Thank you for taking the time to leave feedback regarding The Service Program. As always, we are pleased to hear of your positive experience with our support team. We pride ourselves in our team and on providing feature rich solutions that will help you run your Service, Maintenance and Construction Pool & Spa business as efficiently as possible. We want you to get the most out of our software! In addition to our dedicated support team, we offer several training options including: a live training forum, private training and an online video training library. We urge you to take advantage of these powerful resources. Thank you again for recommending us! Replied August 2018 Read More TW Tim W. Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 Customer Service like no other! 5 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Customer service is great! I know when we email with a request we will always get a response. The tech support via live chats is a great way to solve simple issues as well. If a feature is not currently available TSP is always willing to customize things so we are able to do/show what we want. This program has allowed us to introduce mobile devices in the field for our pool techs which can then be tracked live back at the store. It has helped keep “misses” from happening. The quickbooks integration is seamless and makes short work of what used to take a lot of time. Cons: Has more features than we will ever use. Would be nice be able to set it up where we only see what we are using. Customization of the toolbar would be an amazing addition to an already impressive software program. Vendor Response Thank you for taking the time to review The Service Program. We are especially pleased to hear how well The Mobile Solution is working for your company in the field. Our goal at Westrom is to provide an optimal user experience by providing quality software coupled with superior support options. It is great to know that after switching pool software, you are using The Service Program to its full potential and we are happy to be there to support you along the way. Replied December 2018 Read More PE Penny E. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed March 2021 Service Program Review 5 We are very satisfied with The Service Program and would recommend it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Service Program is very user friendly. We have had no issues with the interaction between The Service Program and Quickbooks. The transfer from our very old ancient data base went surprisingly easy. Tech support for the most part has been very prompt and accurate anytime we have had an issue. Any issues we have had have been very few and far in between and easily fixable. Cons: Internet based program. Our internet here is awful. We get bounced out of the Service Program when our internet goes down. Reasons for choosing The Service Program The ease of implementing The Service Program with Quickbooks Vendor Response Penny, your review of The Service Program is greatly appreciated. We're happy to hear your data conversion went smoothly which is what we strive for. It's always nice to hear of the reliability of our Customer Support team as well. Thank you for your feedback! Replied March 2021 Read More MW Michele W. Consumer Services Self-Employed Used daily for less than 6 months Review source Reviewed April 2017 5 Star Customer Service!! 5 We couldn't be more pleased with our choice for a software company to help our growing portable toilet company!! We extensively researched many companies before choosing The Service Program and couldn't be happier with our choice!! From day 1, the level of friendly, knowledgeable and patient customer service we have received has been excellent. I especially love the LIVE help option that is available. I have never interacted with a company that has provided the feature of two daily opportunities to call in and get the information I need. It has made all the difference. Of course, knowing I can call ANYTIME, even outside the Conference calls is a blessing as well. I never end my work day with any questions as it pertains to making The Service Program work the best it can for our company. I recently called during one Live Help Session while at one of our sister companies. (Different service, retail industry) A fellow employee overheard the interaction ( I had the call on speaker phone) and commented how friendly, easy and knowledgeable the interaction was. She proceeded to mention that she wished the company they dealt with had the ease of service I had just received. As I mentioned, we are a growing company and we just doubled our business with the purchase of a competitors company. The Service Program has made this transition seamless for us! We highly recommend The Service Program for your company needs. The value for your money, the friendly customer service and expertise the staff offer far exceeds any in the industry!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How I can track our inventory as well as get up to the date driver routes to my drivers. Cons: N/A Vendor Response Thank you so much for such a great review! We work really hard to offer the best software solution for your industry, so I am happy to see that reflected on your implementation. Our professional trainers and technical support professionals remember your excitement to improve your prior process. We understand that with The Service Program you have streamlined making Rentals a simple process. Congrats on acquiring a competitor and look forward to a tenured relationship. Thank YOU! Replied May 2017 Read More RD Robert D. Used daily for less than 6 months Review source Reviewed June 2018 The Service Program is a great program to help simplify and organize your business. 5 The benefits we have received so far from The Service Program include a more organized dispatch system, faster way to send field techs information. Communication from field to office and office back to field only takes seconds now! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The Service Program helps the process of switching from paper to digital. There are other programs out there, but what really makes 'The Service Program" stand out from the rest is the absolutely AMAZING tech support. Their support team will reply to your question within minutes not days! The Service Program support team members are very patient, understanding and get right to the resolution of your problem. They have even customized the program to meet our needs! Great people, great program. Cons: There is no 'AUDIT' built into the program to view who may have deleted a task or customer, and to view what the task or customer was. Currently if a task is accidently deleted there is no way to tell what that task was for, or who the customer was. This is something I really hope is in a future update. At least a simple 24 hour history log that records name of the customer, task type, time of deletion and who deleted it. This should be a priority on a future update. Knowing the support team, it will probably be done soon! Vendor Response Thank you very much for such a detailed and positive review. As you know, Customer Satisfaction is our number one goal. We consistently strive to develop the best software, customized to your business needs. However, great software is only as good as the team that develops and supports it. We are extremely proud of our team at Westrom Software and we are pleased to hear you are too! We welcome your suggestions on how to improve our software and mobile platforms and we will take them into consideration for future builds. Thank you again for your feedback. It¿s always a pleasure working with you! Replied July 2018 Read More MN Miguel N. Verified reviewer Utilities 2-10 employees Used daily for more than 2 years Reviewed February 2023 Service Program 5 Great! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Being able to create billing periods. Create Customers and link to quickbooks. Cons: Things to improve the tasking and how to schedule. Reasons for switching to The Service Program To a more simple software to use Vendor Response Thank you for the kind words. Simplifying billing and the 2-way communication with Quickbooks Desktop and Quickbooks Online are powerful tools. The software has a robust route scheduling and task scheduling module. Feel free to reach out to your trainer to schedule a session to take you through the scenarios and design a process. Replied March 2023 Read More Showing 1 - 10 of 59 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/the-service-program-profile/reviews/) ## The Service Program Popular Comparisons [Skimmer vs The Service Program](https://www.softwareadvice.com/field-service/skimmer-profile/vs/the-service-program/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/the-service-program-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **538** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **228** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (455) Recently recommended **147** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (334) Recently recommended **117** times Stuck Between Options? 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