# icon

> Reviews of The Service Program. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if The Service Program is a good fit for you!

Source: https://www.softwareadvice.com/field-service/the-service-program-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Field Service Management Software](https://www.softwareadvice.com/field-service/)

/

[The Service Program](https://www.softwareadvice.com/field-service/the-service-program-profile/)

/

The Service Program Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/field-service/the-service-program-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/field-service/the-service-program-profile/alternatives/)

# The Service Program Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(42)

4

(13)

3

(1)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.6

Value for money

4.6

Functionality

4.4

* * *

### Pros

"Great for work orders and keeping records for both our service and repair customers."

"We used the desktop version originally and found it to be an excellent tool for the techs in the field. "

"QuickBooks and very user friendly, my trainer was in my industry, so he was extremely helpful, giving me new ideas and helping me implement my own."

### Cons

"routing for the drivers, it is not able to route the most efficient driving route for services in the route schedule"

"The only very minor problems I have had with the program was due to my lack of not performing the updates. When notifying tech support through the software they would respond within minutes and conduct the updates for me immediately."

"We get bounced out of the Service Program when our internet goes down."

Fast-track your software evaluation

Speak with a Field Service Management software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

59 results

Sort by

The Service Program Reviews, Pros and Cons - 2026 Software Advice