All Tive Reviews
1-25 of 48 Reviews
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Aaron
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great Product
Tive has been a helpful resource in addition to our other tracking options. They offer features like Light sensitivity to tell if the trailer has been open, acceleration/gforce measurement in case of accidents or unsafe driving, and even temperature readings if you are moving refrigerated product.
PROSTive uses triangulation between Cell, GPS, and Wifi to accurately track the location of the device. We use them daily for our truckloads.
CONSCan be finicky if you don't place near the tail of the trailer with nothing around the device. If there is any interference the signal is weak and does not track well. Pretty easy to use, but if someone is not familiar with turning on the device they can sometimes be unsure the device is actually on and tracking.
Reasons for switching to Tive
MacroPoint works really well IF the driver has a smart phone and IF the driver is compliant. Many times, if driver has 3g phone or "non-smart phone" there is 0 way to track. Also, even if the driver accepts macropoint link up front, during transit they can turn off the tracking at any time at their own discretion. By using Tive, you eliminate the human element and can directly and accurately track your product.
Chris
Food Production, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Overall Great
Great product and helps a lot....The GPS is a little sketchy because it will show the truck is close but it uses tower to trianglate the actual locations
PROSI ease at which you can setup shipments.
CONSWhile setting up becareful on how many notifications you want...i was getting 2 notifications for every action because i setup Text and email for notifications
Reason for choosing Tive
I havent chosen one over another I actually use both
Daniel
Food Production, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Feedback
Great customer support team to deal with but the issues above made the loggers unworkable
PROSOnline interactive feature of the logger was great. Heaps to reports to generate against a wide range of features e.g temp / humidity etc..
CONSLoggers did not last the full journey. In particular i was using these loggers for my middle eastern shipments. The loggers did not last beyond the Singapore transhipment which was very disappointing considering our customer QA team needed a temperature log to clear the cargo for sale at their shops
Dale
Logistics and Supply Chain, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Driscolls's Tive Review
Overall the experience has been positive. moving forward i would happily continue the use of the Tive system.
PROSAs a person that both confiigures and reviews the data collected from these loggers i liked how easy they were to calibrate for shipments and for stationary monitoring of my coolrooms. also having the addition of being able to track via GPS where my shipments were and record any shock that stock may have taken during transit has made holding freight more accountable for damaged stock.
CONSAs this was a trial started mid season it was a little difficult to start especially as majority of shipments we would use thes loggers for were already completed. however the assistance from [SENSITIVE CONTENT] (our Tive Rep) has been fantastic. for myself i think the only Con was not being able to receive the SMS notifications from loggers.
Reason for choosing Tive
Ease of use and ability to review data without plugging device into computer.
Reasons for switching to Tive
Escavox had a few issues were signal would get lost and some loggers placed in shipments never recorded any data. this was made more difficult when trying to navigate their website that was quite clunky and alot of features had to be set up via a rep meaning things could not be done in a timely manor. with Tiny Tag i still use these for some things as they are a good product however they are time consuming when you have to connect them via usb all the time to your computer to review data.
Jeff
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Mission-critical functionality combined with ease-of-use
We have had a great relationship with Tive. We have collaborated on a custom interface between SalesForce and the Tive system, making our daily updates much easier. Whenever we have needed to troubleshoot an issue, the Tive staff has been very responsive and helpful.
PROSThe ability to locate our shipments in transit is vital for our need to have every package arrive safely and in a timely manner. In the current environment, shipping companies are less than perfect at managing their own internal tracking, making it necessary to independently monitor each package.
CONSSome updates would be easier if they could be batched across multiple tracking devices simultaneously, such as setting multiple trackers to report at the same interval.
Kathleen
Food Production, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Loved tive
The costumer service is impeccable!
PROSI loved the facility of the product and the easy access of the platform
CONSFor my used, all is good ! As of now, I would not change anything
Reasons for switching to Tive
It was a request from one of our customer
Sheila
Food Production, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Tive Review
it is good and will recommend to other companies
PROSIt is easy to follow easy to set up reporting easy to pull
CONSthe notification turn off needs to be alot easier
Reason for choosing Tive
easy to handled
Tony
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
Solid and functional solution
It had all the features that we required for integration into our Lumachain Track and Trace solution
CONSIn the beginning the as-shipped configuration and support were a bit difficult to get right as they are new to the Australian market but this is now sorted.
Reasons for switching to Tive
Functionality and time to market requirements
Paige
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Tive
Tive has provided the company with an easy and affordable way to track our packages. The team is great to work with and helps with any questions we have. We have been able to locate packages for clients that would have otherwise been lost and not found. This has been a great investment for the company and has helped us to maintain quality service for our clients.
PROSEase of use when setting up and process for tracking
CONSNothing was difficult with this software
Reason for choosing Tive
Pricing was lower
Tye
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent for package tracking
We use the Tive devices to track our packages of medical specimens. Each of these packages contain thousands of dollars in specimens. If Tive saves us from losing just one package a quarter they pay for themselves. So far we have multiple examples of situations where the trackers have been able to recover a lost package.
PROSIt's easy to set up and contains a lot of features. I appreciate that the device life can be adjusted while the devices are on route in cases where we need to extend their life.
CONSWe have had a few stop working. It's a rare occasion but it has happened a couple of times. In those situations, Tive has replaced these with no hassle.
Reason for choosing Tive
We looked at several alternatives. One of the things we liked about Tive was their extensive customer base and references.
Tina
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Masterpiece
I have had a great experience with Tive. I have felt that our concerns or ideas for improvements have been considered and in most cases addressed. I appreciate that I can get someone on the phone to discuss.
PROSThe product is very user friendly and the platform is also easy to use and understand
CONSWe have had some issues whereby updates caused battery drainage issues, also devices have been sent that were not set for features we require, such as shock.
Reason for choosing Tive
Because we liked the price and format of the Tive product and because we felt our input was considered and appreciated. [SENSITIVE CONTENT] has been a great representative for us and answers our calls whenever we call, including on the weekend.
Bartie
Logistics and Supply Chain, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Tive is a HUGE part of what we do
Tive has a great team that allows us to work quickly and easily with them. They are very responsive to issues and their product is excellent.
PROSLove the ability to track shipments in real time, and for our clients to track shipments in real time and real temperature. Also love how easy it was to work with TIVE IT team to integrate into our TMS.
CONSOnly negative feature is that there is a 1-2 degree variance in temperature at times, which can be critical when temps are nearing the temperture limits set for that shipment.
Reason for choosing Tive
Approval on international carriers/ease of using the tracker/ease of integration into TMS/ability to monitor temps in real time.
Stephen
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Meyer Natural Foods
We were already using a live temp sensor to monitor our shipments, but Tive had the additional benefit of the shock or move to help with more driver behavior in transit.
PROSThe platform is straight forward, easy to access and see your devices. The map feature is great to quickly selected specific devices and their locations.
CONSTive is new and as such you have to work through some of the challenges that come with not all of the bugs being worked out with the notifications and settings.
Reasons for switching to Tive
Mentioned in the overall experience section.
Travis
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Easy to use Tracking/Temperature Management
On top of being affordable, Tive customer service has given us some peace of mind knowing we have quick access to experts, Current Tive Software and Hardware seems to be really well defined, Simple to use and very hard to make mistakes.
PROSCompared to other Companies, Tives Software and Hardware are easy to learn and use, All the information you'll ever need is right on there website and its all for an affordable price. Customer Services is fantastic as well
CONSAs of now we have not found something that we have an issue with, Everything runs smoothly for our Sales, Logistics and Shipping Teams. Battery life on the trackers are amazing as well
Reasons for switching to Tive
Over Priced for our use, Software is overly complex and has many features that simply slow down the amount of time it takes to start a shipment and move on to the next task.
Aidan
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
An essential tool for fragile cargo
The details in reporting, you can see everything that the shipment is going through from light exposure to temperature.
CONSIt was a little tough to distribute the trackers to everyone and explain it to them but that's mainly because we have multiple shippers/ warehouses. It would also be nice if we could just upload a BOL instead of filling out all the details for each trip.
Jonathan
International Affairs, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Tive Review
TIVE has been invaluable in a unique project that allows us to track people traveling in hostie situations
CONSThe side bar is sometimes hard to maneuver
Reason for choosing Tive
Recommended by a friend
Bryan
Furniture, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
Tive - GPS Tracking
My overall experience with Tive has been great. Especially with the customer service team.
PROSThe ease of use of the platform is very nice. Compared to other companies I’ve used this is the best.
CONSIt needs to have more flexibility. Example - customizable alerts to send to customers
Reasons for switching to Tive
Not happy with the performance of previous solution
Joe
Semiconductors, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Smart Solution
Quick, Easy and Effective
PROSGPS Real-Time Tracking, Technology and Easy of Use.
CONSNone. The product and service are relevant.
Reason for choosing Tive
Technology, Ease to Deploy and Price
Arnold
Pharmaceuticals, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
6 months feedback
It's a great product and love all the features on it. [SENSITIVE CONTENT] have been a great help. Towards my clients they have been patient and listening to all their feedback.
CONSHigh pricing, Need a single use low cost product as well.
Reason for choosing Tive
User friendly and a good team response.
long
Retail, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
na
East of use and the support by TIVE staff, the TIVE logger technology is highly rated and cutting edge
CONSthe cost of membership fee is a big con, in addition sometimes we still have loggers not sending data or failing half way.
Reason for choosing Tive
the technology suits our needs and the support
Gracie
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Feedback
Great! Customer service is very quick to respond!
PROSThe use of GPS/Wifi/Cellular for tracking
CONSThe power switch is very confusing for our customers, having a more clear indication of when the device is on vs when it is off
Andrew
Furniture, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
A PM's Friend in Shipment Tracking
Short but great so far! No longer struggle to dial in EXACTLY where a project is and when its slated to arrive.
PROSProvides real-time data, a lot of it. Can help provide information related to when a truck was opened and at what speeds/G-Forces the product received. Can help determine any issues that may arise from damage upon receipt.
CONSNot being able to customize the dashboard view. There is a lot of information that we do not want to include with our information to customers.
Aj
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2021
Great for GPS Tracking
The real time GPS and ease of deployment have definitely made successes out of failures on a few projects for us. The battery life is sufficient for 5 min pings on critical loads and it keeps my entire team aware of the location of our time-critical loads.
CONSThere are very few customization options in the software. We would love to be able to share the GPS data with customers, but do not feel they need to have access to the onboard sensor data. In our line of work, industry standards (which we adhere to) say one thing, but traditional customers believe it should be something else. So to avoid any confusion, we are sending out periodic updates via email rather than giving them a link to their load.
Reasons for switching to Tive
Reliability; interface
Wayne
Environmental Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
Tive for Tracking
Love the app. Easy to setup, share and follow. The tracking veers off of actual roads but this is due to signal coverage and not app issue.
PROSSetup was easy using provide quick start guides. Easy to search and locate shipments in progress.
CONSSharing link with non-user customers doesn't seem intuitive. The link works for the customer, but finding it and sharing isn't really clear. Once you know the steps, it's easy. Maybe it just to many steps.
Patrick
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Tive is a fantastic Product!
Fantastic
PROSThe ease of the portal and the ability to check on the device at all times 24/7.
CONSI wish clients could run a direct report after shipment and that this does not have to be processed by the administrator.